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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 15376 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, fit, battery life, price, ease of use, connectivity, and transparency mode of the AirPods Pro. They find the noise cancellation to be particularly impressive, blocking out all outside noise. Customers also appreciate the comfortable and secure fit, as well as the long battery life. The AirPods Pro are considered to be easy to use and connect to devices, and the transparency mode is a useful feature. However, some customers find the AirPods Pro to be expensive, and there are a few complaints about the ear tips, bass, volume control, and charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 113 Showing 2,241-2,260 of 15,376 reviews
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Best version

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, great sound and great range. Like this version over others cuz you can adjust them via the replacement rubber ends in diysizes.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise canceling and long battery fast charging and dobly atmos and spatial audio is just make it worth it these headphone are so ahead of its time

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Glad I purchased them but wish they fit better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They produce great sound, with easy control. In addition, they hold a charge for a long time. The only drawback, however, is an annoying one--they seem to want to fall out of my ear no matter which ear size/adapter I use. They almost never feel secure, which matters a lot at the gym.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not just for Apple

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't listen to people when they say Airpods are just for Apple devices. These may not have all the functionality they have on Apple but they are great with my Samsung devices!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Product so far.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend these if you like noise cancellation ear buds. The sound quality is also great and like the stereo feature that the AirPods Pro offers. The only downside about this product is that the charging case can get scratched easily, it does not effect the performance of the AirPods, it just bothers me because when you buy something new and it is already scratch up, it’s like you had these for years, so I recommend you to get a case for the charging case. I hope you are considering to buy this product because it’s real worth it if you think about it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Transparency mode

    Rated 5 out of 5 stars

    Transparency mode is very realistic.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds have a great sound. Paired with my iPhone the transparency mode is great for hearing things around you. Very realistic.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    AirPods Pro - would buy again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and noise dampening quality. Fits well in the ear with no irritation after a few hours. Would buy again and have thrown away all other earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Air Pods Pro BEST PAIR YET!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best sounding set I’ve owned yet. The noise cancellation is the greatest! The battery life is the best part. 3 days in between charges!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple pro pods

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product best value from bestbuy best quality worth to buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earphones for the price. Still going strong to this day

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Silence sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect for my ears, it has a sound that when you connect them disconnects you from the world of outside sound, they are very good. I liked them

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    #iLOVEthem!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect replacement for my wired earpiece! The sound is crisp and the battery life is amazing! I love that they charge in the case too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexandria

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them and only had one issue that was quickly resolved by Apple Care. I would recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple snapple

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product , apple is very good at making quality products

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Best AirPods I've Owned

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement pods for stolen ones. Original pods were fantastic and decided to purchase the same ones. Excellent quality, sound, fit.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He loves that they’re way louder than the regular AirPods. They don’t slip out his ear in the gym. Thinking about getting myself a pair. Overall great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    The pros

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These AirPods pack a punch they are the best in ear headphones I’ve tried they fit perfectly nice with customizable ear tips and great battery life it’s amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Durability

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is August 2024 and my airpods are still working perfectly. I am surprised at their durability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Head phones

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphones, great customer service would highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Better than og AirPods, but they do have issues

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great as far as noise cancellation goes, and I love that they actually stay in your ear, unlike the original ones; however, I still never liked the fact that AirPods don’t have the ability to physically change the volume with the AirPods themselves without using siri, so you’d have to use your phone to do it. Also more importantly, after only having used these for about 5 months (and I don’t recall ever dropping or damaging them in any notable way), they’ve started “glitching”/malfunctioning in some ways. For the last month or so, they’ve had trouble “communicating” with my phone. Sometimes my phone will show that they’re not charging when they really are, or sometimes the battery percentages won’t display correctly, or sometimes when I open the AirPod case lid and hold it next to my phone (like you’re supposed to do) to see battery percentages, it won’t give me the pop-up screen right away, and I’ll have to keep closing it and reopening it before it’ll ever pop up. They also sometimes don’t charge properly (or at all) after they’re put in the case, or won’t disconnect from my phone after being put in the case. Not sure if it’s something I’ve done to them or if it’s the device itself, but I’m a little disappointed that they’re malfunctioning already. Oh, and people are correct when they say that these hurt your ears. It’s not so bad that I can’t use them, but they definitely hurt the cartilage part of my ears a little bit sometimes, usually when worn for a long time. Overall though, they are much better and useful than my old original AirPods.

    I would recommend this to a friend