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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 15376 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, fit, battery life, price, ease of use, connectivity, and transparency mode of the AirPods Pro. They find the noise cancellation to be particularly impressive, blocking out all outside noise. Customers also appreciate the comfortable and secure fit, as well as the long battery life. The AirPods Pro are considered to be easy to use and connect to devices, and the transparency mode is a useful feature. However, some customers find the AirPods Pro to be expensive, and there are a few complaints about the ear tips, bass, volume control, and charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 118 Showing 2,341-2,360 of 15,376 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Nice product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good noise canceling and better comfort then the standard version. Play time is good. Ear buds are difficult at times to pull.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love my Airpods

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these. The wireless charging case is flawless. The airpods sound great and fit comfortably in your ears. Great product and great price!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Very good wireless earphone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect to an iPhone 11 Pro. Good battery life with the charging case. Sounds good when listening to Apple Music.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best noise canceling AirPods Pro. Fit is great. I had no issues of falling out of ear during running outdoors or treadmill.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Best AirPods I've had

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a game change from the older model. It fits so much better in my ear and the noise cancellation is a must personally and professionally.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    " I like these alot"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had these for about a month. I think the battery life could be better. And I still love the "tap-tap" on the original pods rather then pressing on the stems of the pods pro for functions.The noise cacellation on these is almost too good. Snug fit..

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional fit and sound. Very noticeable difference in quality with the Pro version. Noise canceling is amazing. Very happy with these earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Airpods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like loud noises but when I put my airpods in they take out the noise reduction, they work really well and the battery life is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    A+++ wireless earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave it as a present and my sister loves them. Sound is great, looks fire, fits nicely, it's everything she likes and needed.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great earbuds, awesome noise cancellation

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are hands down the BEST wireless earbuds I’ve ever used. Noise cancellation is incredibly impressive for earbuds, sound quality is amazing, and controls are easy to use. I listen to a ton of audiobooks while walking my dog and I never have any trouble hearing what’s happening, even with planes flying overhead. That said, I did find that over ear headphones are still better when you are actually traveling in an airplane. I never leave home without these AirPods!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for runners

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best set of earphones I've ever had. As a runner, I needed something that will stay in my ears throughout my long runs and these do the job really well!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Transparency mode

    Rated 5 out of 5 stars

    Air pods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these AirPods so much. The noise cancellation works great as well as the transparency mode. These work great and are simple to use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Nice pods :)

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite convenient when you’re working and handling kids at the same time. good battery life. easy connection from one apple device to another:) I can leave my phone for charge and talk: range of connectivity is good too :)

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Airpods Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality and this generation of Airpods fits ear more easily than prior generation. I would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    apple in earbuds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    another quality product from apple, very easily syncs & bluetooths to another apple iphone, a very highly recommended product from apple.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    AirPods Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Partial undecided. was using Plantronics before, some things I like better, some I don't. These do pick up more background noise even with noise cancellation on... they are comfortable but seem to fall out of the ear if active. sound coming out of them is great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    These AirPods are great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these AirPods and use them pretty much all day everyday as I really love listening to music and audio books, and they’ve never really died on me. They have amazing sound quality and the transparency and noise cancellation mode works really well. Overall, I love them and I would definitely recommend them. I will say I wish they came with more earbud sizes, though. Also, everything on Best Buy’s end went perfectly, they had amazing customer support, constantly giving me updates on my order, and they even arrived earlier than expected!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Airpords

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my AirPod Pros. Best option in the market for me.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    Logan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were purchased for my son. I do believe he likes them a lot. They fit in his ears good and they are most definitely comfortable to him.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable to wear for hours at a time. Great sound and love the noise cancellation feature! Syncs to my iPhone, iPad, and my laptop…

    I would recommend this to a friend