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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 15376 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, fit, battery life, price, ease of use, connectivity, and transparency mode of the AirPods Pro. They find the noise cancellation to be particularly impressive, blocking out all outside noise. Customers also appreciate the comfortable and secure fit, as well as the long battery life. The AirPods Pro are considered to be easy to use and connect to devices, and the transparency mode is a useful feature. However, some customers find the AirPods Pro to be expensive, and there are a few complaints about the ear tips, bass, volume control, and charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 15,376 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    LOVE!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them so much!! I lost an AirPod a while back at a gas station, so when I finally got the money I ended up just buying new AirPods all together and needless to say they’re my favorite! I work out with them, roadtrip with them! They lasted a whole 12 hour roadtrip and then some! They were my lifesavers!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good noise reduction. East to connect. Gives a great charge

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    air pods gen 1

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these! Quality is great They fit great in my ear, and I have no issues with them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Transparency mode

    Rated 4 out of 5 stars

    Airpods Pro Gen 1 Review

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly not the best in the bass but when you know there is noise cancellation and transparency mode , it really changes a lot and besides you can change some EQ settings on apple music.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Doesn't disappoint

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love! Great sound, easy to connect to phone. Battery life is great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable . clear sound . Good battery life on it ..

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Sound and fit are great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fit is much better that previous generations. Sound is great for conference calls!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    AirPod Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my AirPod Pros! The sound quality is amazing, the battery life lasts all day, the connectivity is great to my phone and they were easy to set up. I love how the case keeps a charge so if the headphones are dying you can recharge them. The case charges with an normal iPhone charger. I also love how it comes with different pad sizes to fit anyones ears. I highly recommend them!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    LOVE

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these ear buds! They are comfortable and do not hurt my ears.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Necessity

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don’t fall out, don’t react to my swear, and cancel noise

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Fantastic sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Good fit. Battery life is very long. Connects easily to the Wi-Fi.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    AirPods!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues at all. They last for a long time on battery life & I love the noise cancellation feature!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Love these AirPod pro’s

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great improvement over the original AirPods. These don’t drop out of the ear and have great noise cancelling.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    My ears rock

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these pretty much daily. Great battery life. Excellent sounds quality.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    9.2/10

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for chilling, even working out, they do fall out at times but rarely. Amazing head phones one of the best honestly. Better heating than the beats, but the beats Powerbeats pro just hang on better.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Great for the price, but still has some flaws

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This are pretty solid wireless headphones for an affordable price, at least when they're frequently on sale under $200. The battery life is pretty solid, when fully charged you get around 4-5 hours, and they charge fairly quick in the case. The case gets about 3 or 4 days of regular charges before it runs out of battery and needs to be charged with a cable. I guess my main problems with these is that they are a little awkward feeling in the ear. You are supposed to wear them kind of diagonal in your ears and they are bigger than most earphones I am used to. They aren't painful really when worn correct, but they do fill my entire eardrum and if I wear them for more than an hour or 2 they definitely start to mildly irritate my ears. They are good at cancelling outside noise, I can't hear my fan or the furnace with these on. The last issue is charging these things and the case. There is no percent or indicator on the battery of these or the case if you don't use apple products so if you are using these with a windows PC or Android you'll get a notification sound around 10 minutes before the battery dies on the phones. Then you put them in the charger to charge them and it has a yellow dot. When you put the headphones in the case it will have a yellow dot if the battery if low on the headphones and a green one if they are sufficiently charged. And when you take the headphones out the case will have a green or yellow dot based on if the case itself is well charged or needs to be charged with the cable. This is a little confusing at first and even when you get the hang of it, it still is annoying not knowing how many charges I can get out of a case and sometimes the case will be green and I'll let these charge overnight, then my computer won't detect them and when I open the case and take the airpods out I find out the case is not charged up, like if its less than 20 percent it should just show a yellow light. I never thought charging something could be so complicated, but I guess that's Apple's way of making things for no Apple users as annoying and complicated as possible so you have to buy their overpriced products. I mean AirPods aren't the best wireless headphones, most bigger headphones like Beats are slightly better and most wireless earpods in the 400-500 dollar range blow these away as well, but if you're looking for inexpensive wireless earpods with decent build quality, solid battery life, and has pretty solid sound quality for just watching random videos or casual music listening than these are great. But if you want audiofile headphones for serious music listening or use headphones as your main way to watch movies on your computer, then I suggest going higher quality and likely something like Beats or probably something even a little more expensive than Beats, but I'm sure 90% of people will be fine with these since they fulfill their purpose and after the first few weeks they start to feel more comfortable on the ears, even if you never fully get used to them, but I supposed that may vary depending on your ear size.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Better Comfort and Clarity

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lets be frank when it comes to sound we all want the best for ourselves or loved ones. Sometimes what I consider the best comes with a high price tag, but who can put a price on earphones when it comes to clarity and comfort. Everyone has their own opinion. I have used other products only to find that they would slip out, cause soreness, or the sound was not to expectations. Sometimes when I have used other products and taken them out it still felt like I was still wearing them or my ears just felt funny. I haven't had this issue with the AirPods Pro. I bought two pairs of these AirPods Pro and saved money because they were on sale and I had Rewards as well as some old gift cards to utilize during my purchase . The Total Tech Membership also gave me piece of mind because in the past I was buying individual warranties for larger purchased price items. Now I bought one membership that covers my items. These AirPods Pro have been great and I have no complaints as of today. I have tried many other lines and products, both wireless and wired. I bought one for personal use and the other as a gift. The person who I gifted them to has some hearing issues and has told me that they have worked out excellent for them when it came to comfort and sound. I am no expert when it comes to sound, but I do know that when I place these on my ears the sound is pleasing to my ear. I know opinions differ, but this has been my experience.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Works perfectly

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality , best for the price Best durable Bluetooth headphones in this price range

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Pretty nice headphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are awesome at noise cancellation and take hours for the battery to die

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Best out there

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are so good that I have two pair! Even though it charges pretty fast, I just couldn’t wait for the recharge so bought another pair while on sale here! The noise-reduction is flawless, as is sound quality and fit. Also love the ‘spatial’ you can set to track sound by head movement or fixed—amazing! If you want quality, gotta get the best. Easily paired with my Android phone, too.

    I would recommend this to a friend