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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 15376 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, fit, battery life, price, ease of use, connectivity, and transparency mode of the AirPods Pro. They find the noise cancellation to be particularly impressive, blocking out all outside noise. Customers also appreciate the comfortable and secure fit, as well as the long battery life. The AirPods Pro are considered to be easy to use and connect to devices, and the transparency mode is a useful feature. However, some customers find the AirPods Pro to be expensive, and there are a few complaints about the ear tips, bass, volume control, and charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 15,376 reviews
  • Pros mentioned:
    Sound quality, Transparency mode

    Rated 5 out of 5 stars

    They’re pretty good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re pretty good the noise cancellation is very much a wow everytime I put both of them in I get excited I will say tho how loud you have your music with noise cancellation with affect how much you hear like if the sound is low you will hear stuff but that’s to be expected right? Also transparency mode is also good but if you have your music loud you won’t really be able to hear people you have to find the right volume to still be able to hear people but I have bad hearing anyway and I work near a oven so it’s hard to hear people anyway lol. I also tend to sweat pretty easily and that makes my ear wax melt I guess and so they will keep slipping out i thought I wouldn’t have that problem with these but I do maybe I don’t clean my ears enough idk but that’s really the only problem I have. Oh yeah and I work a 7hr shift so I usually only have to change buds one time. All in all I took a leap of faith with these and they are bomb.com or well pretty good I don’t get paid much so I spent almost half my check on these dumb decision I know but I love listening to music it’s my escape so of course I bought some of these I had some Samsung buds just the regular ones and they both sound good the only difference is the noise cancellation and transparency mode and price of course lol. Um I think that’s it tho

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my first pair of AirPods, and I am very satisfied my purchase. These work perfectly with my iPhone and iPad, and even seamlessly switched between whichever was playing audio. The sound quality sounds outstanding, especially with the active noise cancellation. Transparency mode allowed me to be aware of my surroundings while focusing on the audio. They are very comfortable and never fell out of my ears. It also worked with my MagSafe charger, which made charging convenient. All in all, these earbuds are excellent, especially if you own an Apple product.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Best earbuds you can buy.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Airpod pros are fantastic… I really love the compact size. Recently had a flight and wanted to test the noise cancelling. These are as good as any over the ear headphones such as a Bose QC, Sony XM3 and the airpod max. Battery life is great. I have not been able to figure out the MagSafe part of the case, but can easily charge using a qi charger or the lightning port.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Ear bud

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best ear bud from apple very comfortable and last a long time

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best ever

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Very loud and durable. Apple really tops the top of the top

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great Product!!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my AirPods!!! The quality sound and comfort is awesome!!! I find myself in noisy environments so the sound dampening technology is awesome!!!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Let me hear it

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding apple buds! I like the way they fit into my ears. Calls are clear and free of static.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Awesome Earphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earphones are durable and produce great sound quality! Battery life is good!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and use them every day almost! Definitely a must for Apple lovers!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Apple doing apple things

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As expected, these sound great and a lot more comfortable than the non pro version

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Can’t go wrong!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t go wrong with these AirPods. Comfortable, they sound good and just simply works great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    Perfect in-ear headphone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use them daily. Long lasting battery and case. Love that they fit on my pocket and not bulky.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Love these.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had these for a while and the noise cancellation on these is awesome. Battery life is also great.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best airpods I own. So comfortable. The regular ones hurt my ears and these dont. Nice sound quality!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Very good!!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, very good headphones, soft, good sound, comfortable, the best personal purchase I have.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great quality of sound

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great as well as the hold on your ear. Super simple to connect to the phone

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Bass

    Rated 3 out of 5 stars

    Good for phone calls but horrible for music

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to use for work calls. They connect quickly and I have minimal issues while using them. The noise canceling feature is also a plus. I would NEVER recommend these for listen to music! They are horrible! There is no bass and they sound tinny. I have had a set of Bose ear buds for a few years and use them to listen to music. The sound quality is 1000 times better than these EarPods. I don’t use the Bose earbuds for calls because the mic is really hot and picks up a lot of background noise. Apple earbuds seem to be better for calls for this reason.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Love these airpod pros!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ease of use these ear buds give. Holds decent charge. Mag safe case makes wireless charging simple. Several ear tips come with package so you can find perfect fit. The clarity of sound both podcasts and music is great and the option for transparent mode or noise canceling is a wonderful feature for hearing sounds around you or blocking it out! Happy with my choice!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    AirPods Pro 2019

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the AirPods Pro 2019. The very best sound quality in any earbuds I’ve ever used. Love switching between noise cancellation and transparency mode feature. Spatial audio with the AirPods Pro is totally worth it because I sort of feel like I’m inside the song itself when I’m listening to my playlists. Sound quality while streaming a movie is out of this world too. 4-6 hours of music listening and/or movie streaming. All day battery life with the MagSafe charging case that the AirPods Pro come in. Connects between your Apple products with ease without having to disconnect from one device to use on another. To connect AirPods Pro to your Apple device, simply just open the AirPods Pro case while the AirPods are still inside of the case and just tap connect and they’ll connect to your Apple device/devices in seconds. For those of you who want to connect your AirPods Pro to a Samsung or Windows device, while your AirPods Pro are in the charging case, keep the case closed, and hold the button on the back of the AirPods Pro case for approximately 5-10 seconds, then just tap connect AirPods and voila, you’ve paired your AirPods Pro with your non Apple device.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Pretty good!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods overall are pretty good. The noise cancellation and noise transparency is pretty decent; however, I have used better earbuds. Sometimes it is hard to tell when it is transparent versus noise cancelling thought. If the wind is blowing towards you, it will sounds like it is noise cancelling when it is on transparent mode. As the got older, they needed charged more frequently. Also, sometimes the had issues connecting to my iPhone, and I would have to put the pod back in the case, close the case and then pull the pod out again. It is sad that these ones don't come with the XS rubber piece, but the second generation does come with that. Overall these worked fairly well!

    I would recommend this to a friend