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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 15376 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, fit, battery life, price, ease of use, connectivity, and transparency mode of the AirPods Pro. They find the noise cancellation to be particularly impressive, blocking out all outside noise. Customers also appreciate the comfortable and secure fit, as well as the long battery life. The AirPods Pro are considered to be easy to use and connect to devices, and the transparency mode is a useful feature. However, some customers find the AirPods Pro to be expensive, and there are a few complaints about the ear tips, bass, volume control, and charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 15,376 reviews
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality and they feel very comfortable in your ear

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Transparency mode

    Rated 5 out of 5 stars

    Great earbuds!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is really good but the best thing is the transparency mode!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This apple product is worth it! They fit nicely in ears and the charge lasts for awhile!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    airpods pros

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones they sound great and fit comfy in my ear

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Airpods

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple’s first-gen AirPods with MagSafe charging case deliver exceptional sound quality, seamless device connectivity, and a stylish design. Their ergonomic fit and touch controls add to the convenience, and the MagSafe case makes charging a breeze. They’re a must-have for Apple enthusiasts and anyone seeking top-tier wireless earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Dude! Way WAY more waterproof than advertised!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hold UP! So my dumb butt was cleaning our neighborhood pool after the electricity had gone out a couple months prior, so our pool pump was down and it looked like swamp thing coulda been lurking in the deep end. When we got the pump up and running, I was shocking the pool and scrubbing the sides while jamming out hardcore to my AirPods Pro and taking special precautions to not let them slip outta my ears into the green abyss below. Well oppsie-ka-poopsie, one momentary lapse of thought, wiped the sweat from my brow and down went Ole' lefty Pod to the depths of despair. I mourned, wept, and gnashed my teeth a bit, but kept right on shocking, scrubbing, and vacuuming the heck outta that algae-ridden pond. Well, guess what all you little Macintoshites!?! a little over a week later I spotted that lonely Airpod 8ft under, drew him gently to the surface and placed his dripping corpse on the dry shore. Surely it was too late for a resuscitation attempt. All the same, I carried him home, placed him in a bed of dry rice, and lay him in front of a box fan on high for 3 days straight. It was a pipe dream, but I had seen TV shows about kids in North Dakota go to the bottom of an icy river and make it out alive. Would my auditory canal ever feel the tickle of his noise-canceling companion again? Well, we put him in the Magsafe charger for an hour. Took him out with trembling fingers. Grabbed my iPhone and saw the Airpods had synced. But could it be? Pregnant with anticipations, I pushed play on Apple Music. Sonic bliss, my friends - stereo sonic bliss, mind you.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    AirPods Pro

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A year after and still going strong good quality sound and battery life

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    AirPod Pros

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Elite sound quality and very comfortable!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Air pods pro.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound, good quality. And real comfortable. And good price 199.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and it’s been around 2 years since I bought them.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Not great for calls & no USB cable, read carefully

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay, time for an honest review. Audio is very good 4/5, comfort 5/5, ease of connect 5/5, build quality 5/5, calls 3/5, value 4/5. I mostly use these for calls which is what makes these frustrating. The listener says they sound excellent and to the caller they are as well, especially using the noise cancelling. HOWEVER, the wind noise is noticeable to the listener, but my biggest beef is not being able to hang up easily. To answer, all you have to do is say "answer", but there is no easy way to hang up. Raising my apple watch doesn't reveal it automatically, nor does raising my phone, but both of those assume you have easy access to one of those and can take your eyes off (while driving, working outdoors, etc.) to see what you are tapping. Why apple didn't add a feature of tapping the AirPod itself is a mystery. I'm likely returning these for that reason, plus my other gripe. I cannot charge these without buying an adapter (cable is not USB), it won't work on my watch charger either. So for the price of buying an adapter I might as well pony up for the best in the market, not these. The better earbud choice includes tapping to hang up and a USB cable for charging. I really wanted to like these and round out my apple purchase. Uuuugh!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Excellent Sound Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound. Comes with various buds to custom fit your ear canal. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Good, but can be better

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headset, great audio quality, good features, battery lasts a suitable time, the microphone is not so good but it is reasonable

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Love the Apple AirPods Prio

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a senior and was slow to try the AirPods. They are great. I chose the AirPods Pro with the shorter stem. The sound is great and they are comfortable to wear. They provide 3 sizes of ear-tips so they can work for everyone. They are super easy to setup with your iPhone. I highly recommend the Apple AirPods Pro.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Perfection

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these. I can’t say enough about the comfortable fit and sound quality

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great sound!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still going strong! Better than the previous version, but not sure worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Not really worth the money

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love apples Air pods they don’t fall out your ear but there’s things Apple could do to improve it the quality isn’t the greatest I have one ear bud that’s glitchy when moving or touching it a certain way or when it rubs against clothing while in your ear I also feel as that the case itself should be trackable instead of just the ear buds they are overpriced not worth the money for the issues that it does have

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Good but needs protection

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound quality and long battery life. A little hard to clean. Falls and chips easily. Would recommend a case over the given case.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Hard to beat but mine has develop an issue

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound iis great although after 2 years of having them they develop an issue that is actualy related to apple: https://support.apple.com/airpods-pro-service-program-sound-issues if you happen to have this issue make an appointment as ill be going tommorow and see what they say.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    AirPods Pro

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and overall good comfort. Very useful for work or just fitness related

    I would recommend this to a friend