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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 15376 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, fit, battery life, price, ease of use, connectivity, and transparency mode of the AirPods Pro. They find the noise cancellation to be particularly impressive, blocking out all outside noise. Customers also appreciate the comfortable and secure fit, as well as the long battery life. The AirPods Pro are considered to be easy to use and connect to devices, and the transparency mode is a useful feature. However, some customers find the AirPods Pro to be expensive, and there are a few complaints about the ear tips, bass, volume control, and charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 15,376 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Really nice but not necessary

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these as a replacement/upgrade from the very base model of airpods that I had for around three or four years before the left one decided to crap out. I was worried I wouldn't like the silicone tips, since I haven't like them on other earbuds. I like them and that they have different sizes that can be changed out. I love the different features offered on these, especially the noise cancelling for travel. I think you could find similar ones for cheaper, but I really like mine and since I have an entire Apple ecosystem it makes sense for me to have these. Wish the battery life was a bit better and connectivity sometimes takes a minute.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    MY AIRPODS REVIEW

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had these AirPods for 2 years and I’m happy to say that it’s still up to date and nothings wrong with the AirPods. You would think the AirPods would need to go to the Apple Store or back to Best Buy to get an update but they are perfectly fine. The product is very unique and the sounds are in very good quality. I love it

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    No complains

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complains. Love the noise canceling option. Comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I do love these headphones

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have served me so well. I have been to Alaska and back with these headphones and still 100% working and sound great I have not been let down by the pure quality of the sound!!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    love love

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my AirPods, i want to get the air maxes next?

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality AirPods they sound good they feel good I love them

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, good quality, noise canceling, comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPod Pros Are What You Need

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy. Won’t be disappointed. Great sound, connection easy is really great. Workouts session earbuds, not the best. If you use them for a workout and start sweating they may slip. If you do I recommend looking into the ear clips to go with them. With those assisting the comfort it’ll serve even more purposes.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound and noise cancelling features

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the noise cancelling feature on these. They are comfortable in my ear and once you learn the different taps on them to stop/start things they become even more convenient. Charge last along time in my opinion. These are primarily used for listening to music. Great addition to any Apple iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best purchase!!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best ear buds Ive had!!! Great quality for a great and reasonable price. Love the noise cancellation I tend to sleep with them in due to me being a light sleeper and with the noise cancellation it blocks out my husband snoring lol!!! Great sound love how it automatically connects once I put one or both in my ears. All in all these are a must!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Transparency mode

    Rated 5 out of 5 stars

    Noise cancellation and spatial audio are amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to replace an old set of gen 1 Airpods. I loved the ones I had, but the batteries were shot from using them daily for a few years, so I splurged on the Pros during a sale for $189.99. I have to say the noise cancellation works excellent, along with the transparency mode feature which is very convenient and cool. The feature that blew me away was the spatial audio, especially while paired with Dolby Atmos tracks. Not only does this feature distinctively seperate the different sounds I’m the audio track and create the experience of each sound coming from a different direction and location, but the sound quality is also significantly increased. Furthermore when you put them in the spatial audio - head tracked mode the center stage of the audio stays in front of you even when you turn your head to the sides, creating an experience as if you’re at a live concert. There’s some playlists on Apple Music of tracks in Dolby Atmos. I was blown away listening to them with noise cancellation and spatial audio head tracked turned on. Awesome headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    One pair to last

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still working even after I washed then dropped them holding a charge.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The perfect

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love these headphones by far the best headphones I’ve ever purchased. The noise cancellation on them is awesome. I do a lot of outside work and these are perfect for that. Cancel out a lot of the outside noise very happy and you won’t be disappointed. The only con is the battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is top notch and they fit perfectly in my ears.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Product Review

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product that I purchased has turned out to be an excellent product throughout the time I have had them. The Airpod Pros are an excellent next step in revolutionizing the market for this line of Apple products. I especially love that I can use noise cancellation and focus in on my work and academics whenever necessary.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Love

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these AirPod pros. Best gift I bought myself

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Airpods

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ear buds sound great and hold charge well. Call audio not bad.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    AirPods

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sounds is clear and they fit perfect even when I’m running

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Very Satisfied

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had these now for over a year and they still work as if they were brand new. Battery life is still fabulous, Dont have to charge the case very often. Makes my life so much easier. would purchase again and recommend them to anyone looking for AirPods.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the AirPod pros. I patiently waited until apple created a product that I could swap the ear pieces out. I have smaller ears so I knew the regulars wouldn’t work and they would hurt. They pick up every sound. You can record sound for 30 ft and still hear excellent on what they were saying

    I would recommend this to a friend