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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 15376 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, fit, battery life, price, ease of use, connectivity, and transparency mode of the AirPods Pro. They find the noise cancellation to be particularly impressive, blocking out all outside noise. Customers also appreciate the comfortable and secure fit, as well as the long battery life. The AirPods Pro are considered to be easy to use and connect to devices, and the transparency mode is a useful feature. However, some customers find the AirPods Pro to be expensive, and there are a few complaints about the ear tips, bass, volume control, and charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 15,376 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Dude! Way WAY more waterproof than advertised!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hold UP! So my dumb butt was cleaning our neighborhood pool after the electricity had gone out a couple months prior, so our pool pump was down and it looked like swamp thing coulda been lurking in the deep end. When we got the pump up and running, I was shocking the pool and scrubbing the sides while jamming out hardcore to my AirPods Pro and taking special precautions to not let them slip outta my ears into the green abyss below. Well oppsie-ka-poopsie, one momentary lapse of thought, wiped the sweat from my brow and down went Ole' lefty Pod to the depths of despair. I mourned, wept, and gnashed my teeth a bit, but kept right on shocking, scrubbing, and vacuuming the heck outta that algae-ridden pond. Well, guess what all you little Macintoshites!?! a little over a week later I spotted that lonely Airpod 8ft under, drew him gently to the surface and placed his dripping corpse on the dry shore. Surely it was too late for a resuscitation attempt. All the same, I carried him home, placed him in a bed of dry rice, and lay him in front of a box fan on high for 3 days straight. It was a pipe dream, but I had seen TV shows about kids in North Dakota go to the bottom of an icy river and make it out alive. Would my auditory canal ever feel the tickle of his noise-canceling companion again? Well, we put him in the Magsafe charger for an hour. Took him out with trembling fingers. Grabbed my iPhone and saw the Airpods had synced. But could it be? Pregnant with anticipations, I pushed play on Apple Music. Sonic bliss, my friends - stereo sonic bliss, mind you.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    No complains

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complains. Love the noise canceling option. Comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPod Pros Are What You Need

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy. Won’t be disappointed. Great sound, connection easy is really great. Workouts session earbuds, not the best. If you use them for a workout and start sweating they may slip. If you do I recommend looking into the ear clips to go with them. With those assisting the comfort it’ll serve even more purposes.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    love love

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my AirPods, i want to get the air maxes next?

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    AirPods Pro

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and overall good comfort. Very useful for work or just fitness related

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality AirPods they sound good they feel good I love them

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, good quality, noise canceling, comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Not great for calls & no USB cable, read carefully

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay, time for an honest review. Audio is very good 4/5, comfort 5/5, ease of connect 5/5, build quality 5/5, calls 3/5, value 4/5. I mostly use these for calls which is what makes these frustrating. The listener says they sound excellent and to the caller they are as well, especially using the noise cancelling. HOWEVER, the wind noise is noticeable to the listener, but my biggest beef is not being able to hang up easily. To answer, all you have to do is say "answer", but there is no easy way to hang up. Raising my apple watch doesn't reveal it automatically, nor does raising my phone, but both of those assume you have easy access to one of those and can take your eyes off (while driving, working outdoors, etc.) to see what you are tapping. Why apple didn't add a feature of tapping the AirPod itself is a mystery. I'm likely returning these for that reason, plus my other gripe. I cannot charge these without buying an adapter (cable is not USB), it won't work on my watch charger either. So for the price of buying an adapter I might as well pony up for the best in the market, not these. The better earbud choice includes tapping to hang up and a USB cable for charging. I really wanted to like these and round out my apple purchase. Uuuugh!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Really nice but not necessary

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these as a replacement/upgrade from the very base model of airpods that I had for around three or four years before the left one decided to crap out. I was worried I wouldn't like the silicone tips, since I haven't like them on other earbuds. I like them and that they have different sizes that can be changed out. I love the different features offered on these, especially the noise cancelling for travel. I think you could find similar ones for cheaper, but I really like mine and since I have an entire Apple ecosystem it makes sense for me to have these. Wish the battery life was a bit better and connectivity sometimes takes a minute.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Love the Apple AirPods Prio

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a senior and was slow to try the AirPods. They are great. I chose the AirPods Pro with the shorter stem. The sound is great and they are comfortable to wear. They provide 3 sizes of ear-tips so they can work for everyone. They are super easy to setup with your iPhone. I highly recommend the Apple AirPods Pro.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The perfect

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love these headphones by far the best headphones I’ve ever purchased. The noise cancellation on them is awesome. I do a lot of outside work and these are perfect for that. Cancel out a lot of the outside noise very happy and you won’t be disappointed. The only con is the battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very convenient.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most convenient earbuds, also can't go wrong as a gift.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best purchase!!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best ear buds Ive had!!! Great quality for a great and reasonable price. Love the noise cancellation I tend to sleep with them in due to me being a light sleeper and with the noise cancellation it blocks out my husband snoring lol!!! Great sound love how it automatically connects once I put one or both in my ears. All in all these are a must!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Very Satisfied

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had these now for over a year and they still work as if they were brand new. Battery life is still fabulous, Dont have to charge the case very often. Makes my life so much easier. would purchase again and recommend them to anyone looking for AirPods.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great unless you have small ears..

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve owned these 2 years now. They’re eons better than the first generation of airpods that I upgraded from and I love the noise cancelling. My only complaint is that if you have small ear canals, they can be uncomfortable pretty quickly. For reference, in Loops earplugs I use the small/xsmall ear tips. Even the smallest airpod tip is too big, so my only wish is that they had more options for that.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Product Review

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product that I purchased has turned out to be an excellent product throughout the time I have had them. The Airpod Pros are an excellent next step in revolutionizing the market for this line of Apple products. I especially love that I can use noise cancellation and focus in on my work and academics whenever necessary.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Love

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these AirPod pros. Best gift I bought myself

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    One pair to last

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still working even after I washed then dropped them holding a charge.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is top notch and they fit perfectly in my ears.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound and noise cancelling features

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the noise cancelling feature on these. They are comfortable in my ear and once you learn the different taps on them to stop/start things they become even more convenient. Charge last along time in my opinion. These are primarily used for listening to music. Great addition to any Apple iPhone.

    I would recommend this to a friend
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