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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 15376 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, fit, battery life, price, ease of use, connectivity, and transparency mode of the AirPods Pro. They find the noise cancellation to be particularly impressive, blocking out all outside noise. Customers also appreciate the comfortable and secure fit, as well as the long battery life. The AirPods Pro are considered to be easy to use and connect to devices, and the transparency mode is a useful feature. However, some customers find the AirPods Pro to be expensive, and there are a few complaints about the ear tips, bass, volume control, and charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 15,376 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing product definitely stands up to this name

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for about $50 less than what they normally go for and a week later the second generation came out and I felt like I kind of got duped but all in all I am happy with it with my purchase and and they’ve done everything that they say were going to do.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Good quality, well worth the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple AirPods Pro are light weight with quality sound and comfortable to wear. The charging unit is a nice case and I am able to go all day at work with alternating them in the charging case. Well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good item

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good earpods, nice sound, easy to pair and fast charge

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality, Transparency mode

    Rated 5 out of 5 stars

    Best earbuds I’ve bought

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The soft silicone earbuds make the pro’s worth it. Noise cancellation is awesome. Appreciate the transparency and standard listening options. The pros last so much longer than other brands between charges too.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    So far, so good…

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased his 'n' hers pairs for myself and my wife. I found that with my pair, my iPhone 11 wasn't remembering the AirPods (my wife's pair did not have this issue). Some quick research indicated that resetting the AirPods might be in order, so I found the instructions on Apple's web site and after doing that I've had no issues. The fit is very comfortable, and the sound quality is excellent. The noise cancellation? Well, put it like this: I was taking a walk outside and multiple people were mowing their lawns. Even though I was listening to classical music, I had no problems hearing even the softer passages. I particularly like the Spatial setting, which give the music a sort of 3-D effect in your ears. Very happy with the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great buy

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything Apple so its no surprise I love their airpods as well. Great quality, wish the battery lasted a bit longer but they charge super fast.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 4 out of 5 stars

    Airpod pro 3.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fit with changeable ear plugs. They charge extremely fat. I have worn the at night and have flushed 2 down the toilet going when I was half asleep. But love them and the sound quality that I have replaced them. Wish apple care + would help with the cost buy no so that’s the only draw back as I do have the Apple car.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Air pod pros

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality. Great sound. Easy use. Phone calls sound great on both ends. Very comfortable. Very sturdy in ears. I use for work up and down ladders, on ground , bending over never budge.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Airpods Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, great sound. Perfect for workouts and more! I've used a lot of headphones at the gym - some really good ones like Jabra, Jaybird, and Bose, and so far the fit, comfort, and sounds of these exceeds those.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Excellent headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphones. Sound quality is amazing and they stay well in my ears. Love the noise cancellation feature. Battery life is good and connectivity is fast. Would certainly recommend to others.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones . Great for any Mac user and long battery life. Thang you beat buy credit card

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPod pros

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have great sound, ANC and transparency mode I would definitely recommend for first pair of wireless headphones

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Should have bought these sooner!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve tried SO many wireless headphones. All have been uncomfortable, didn’t cancel noise, couldn’t keep a charge.. you name it! I’ve been using the old school plug in stock ones Apple provided for the last 2 years - just because they worked! I Recently upgraded to the 13 Pro Max and my Apple Watch, thought I should upgrade the headphones too… and MAN and I glad I did!!!! I cannot say enough good things about these!!! First and foremost they are COMFORTABLE! I can’t even feel them! The noise canceling technology is MIND BLOWING. You cannot hear a thing other than what you’re listening to! I can peacefully watch my shows late at night while the boyfriend snores away!! They’re light as a feather, charge fast, and a MUST HAVE for any parent!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Expensive but good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My whole family has apple phones so we all have apple AirPods, both pro and regular models. I will say we have had problems with almost every pair we bought. Customer service is great except after a year unless you buy apple care. I haven’t used any other earbud so I can’t compare however here is my review of these. Pros. Easy to connect to our apple phones. Sounds quality is good Noise cancellation is great Battery life is good. I usually wear one at a time so I can go all day without having to charge the case. Cons I can’t seem to get them to fit the greatest. They include 3 different size ear tips but no matter what one I have they still tend to fall out when I’m being active and bending over a lot. I don’t like that I can’t adjust the volume on the ear bud itself. They seem to get confused sometimes with my watch and my phone. They are expensive. Not sure if they are worth the money, if you buy a $30 pair and they break you can buy 5 or more pairs (depending on cost) for the cost of these. So would I buy them again. Yes just because I have brand loyalty but if someone had a recommendation for a cheaper comparable pair I would buy those.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, comfortable, I like them. But people say they can’t hear me when I’m talking. But I can hear everything on their end. I like the finder mode as well.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Highly recommend!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly the BEST purchase I could have made! Noise cancellation feature is AMAZING, they fit perfectly in my ears, love the charging case as it has always charged very quickly. Sound is crystal clear as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Buds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my earbuds I will continue to buy every upgrade of them. Only downside is try to find them if you get lost sound quality is great and the connection to my Bluetooth in my car is kind of a pain sometimes other than that they’re fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    AirPods

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good. Used daily for almost 3 years at this point. Never failed me with usual cleaning/maintenance

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great. No issues on product end. I have smaller ear openings so I upgraded these to the pro2 and love those also. My son has these now after my use of them and has had zero issues. He wears them daily, even working out and sweating and has had no loss of function.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Spatial audio can catch you by surprise

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up giving these a try after trying out the latest gen regular AirPods and not finding them as comfortable as I would have liked. They have decent bass that while not eardrum shaking is strong enough and low enough to not bottom out. I have especially been surprised with movie audio and soundtracks and the spatial audio really brings things to life and really caught me off guard while I was recently looking at Ant Man and had to look behind me as O heard a loud growl and then realized it was a rat that had not yet appeared on camera. Overall I have found them pleasant even over extended use and connectivity is a breeze and seem less over different devices and when taking calls.

    I would recommend this to a friend