Customers express satisfaction with the noise cancellation, comfort, fit, battery life, price, ease of use, connectivity, and transparency mode of the AirPods Pro. They find the noise cancellation to be particularly impressive, blocking out all outside noise. Customers also appreciate the comfortable and secure fit, as well as the long battery life. The AirPods Pro are considered to be easy to use and connect to devices, and the transparency mode is a useful feature.
However, some customers find the AirPods Pro to be expensive, and there are a few complaints about the ear tips, bass, volume control, and charging.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 15,376 reviews
Pros mentioned:
Battery life, Sound quality
Rated 5 out of 5 stars
Excellent headphones
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent headphones. Sound quality is amazing and they stay well in my ears. Love the noise cancellation feature. Battery life is good and connectivity is fast. Would certainly recommend to others.
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 4 out of 5 stars
airpods pro
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
great sound quality and good connectivity! perfect for daily use
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Great!
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Posted . Owned for 9 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Work great. No issues on product end. I have smaller ear openings so I upgraded these to the pro2 and love those also. My son has these now after my use of them and has had zero issues. He wears them daily, even working out and sweating and has had no loss of function.
I would recommend this to a friend
Pros mentioned:
Battery life, Sound quality
Rated 4 out of 5 stars
Expensive but good
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My whole family has apple phones so we all have apple AirPods, both pro and regular models. I will say we have had problems with almost every pair we bought. Customer service is great except after a year unless you buy apple care. I haven’t used any other earbud so I can’t compare however here is my review of these.
Pros.
Easy to connect to our apple phones.
Sounds quality is good
Noise cancellation is great
Battery life is good. I usually wear one at a time so I can go all day without having to charge the case.
Cons
I can’t seem to get them to fit the greatest. They include 3 different size ear tips but no matter what one I have they still tend to fall out when I’m being active and bending over a lot.
I don’t like that I can’t adjust the volume on the ear bud itself.
They seem to get confused sometimes with my watch and my phone.
They are expensive. Not sure if they are worth the money, if you buy a $30 pair and they break you can buy 5 or more pairs (depending on cost) for the cost of these.
So would I buy them again. Yes just because I have brand loyalty but if someone had a recommendation for a cheaper comparable pair I would buy those.
I would recommend this to a friend
Pros mentioned:
Fit
Rated 5 out of 5 stars
So good they might get stolen by a family member
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
These are as amazing and stay in my ears great. I don’t use them that often because they are usually in my daughters ears. I will have to try and sneak them away from her from time to time.
I would recommend this to a friend
Pros mentioned:
Battery life, Comfort
Rated 5 out of 5 stars
Should have bought these sooner!!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’ve tried SO many wireless headphones. All have been uncomfortable, didn’t cancel noise, couldn’t keep a charge.. you name it! I’ve been using the old school plug in stock ones Apple provided for the last 2 years - just because they worked! I Recently upgraded to the 13 Pro Max and my Apple Watch, thought I should upgrade the headphones too… and MAN and I glad I did!!!!
I cannot say enough good things about these!!! First and foremost they are COMFORTABLE! I can’t even feel them! The noise canceling technology is MIND BLOWING. You cannot hear a thing other than what you’re listening to! I can peacefully watch my shows late at night while the boyfriend snores away!! They’re light as a feather, charge fast, and a MUST HAVE for any parent!
I would recommend this to a friend
Pros mentioned:
Fit, Sound quality
Rated 5 out of 5 stars
Highly recommend!
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Truly the BEST purchase I could have made! Noise cancellation feature is AMAZING, they fit perfectly in my ears, love the charging case as it has always charged very quickly. Sound is crystal clear as well.
I would recommend this to a friend
Pros mentioned:
Fit, Sound quality
Rated 5 out of 5 stars
Treat yourself!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Started walking 3 miles for health reasons and got tired of my wired headphones falling out. Bought 3 of these for my 3 Sons about a year ago and they loved them. Decided Dad needed to treat himself. Wow were they worth it. They fit in the ear tightly and don't fall out during my walks (and partial jogging down hills). Oh yeah, added bonus, they sound amazing. By far the best sounding ear buds I've ever owned. Are they pricey? Yes. Are they worth the investment? Makes my 3 mile trek a lot more tolerable. A lot of cool features. Integrates w your iPhone nicely. Charging case when opened tells you charge % for each earbud and for case on your iPhone. Treat yourself! You're worth it.
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Spatial audio can catch you by surprise
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I ended up giving these a try after trying out the latest gen regular AirPods and not finding them as comfortable as I would have liked. They have decent bass that while not eardrum shaking is strong enough and low enough to not bottom out. I have especially been surprised with movie audio and soundtracks and the spatial audio really brings things to life and really caught me off guard while I was recently looking at Ant Man and had to look behind me as O heard a loud growl and then realized it was a rat that had not yet appeared on camera. Overall I have found them pleasant even over extended use and connectivity is a breeze and seem less over different devices and when taking calls.
I would recommend this to a friend
Pros mentioned:
Battery life, Fit, Sound quality
Rated 5 out of 5 stars
Better than I hoped for
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The sound is amazing, and they fit great! I wasn’t sure which ones to buy because I heard that the Pros didn’t fit well, but they worked for me. The battery lasts a long time!!!
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
If you’re prone to ear infections, maybe skip
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
For me personally, these gave me a reeeeeally bad swimmers ear infection. I did clean them regularly but I guess they just trapped fluid. They were amazing up until that point. But if you’re prone to ear infections, maybe don’t get these
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 4 out of 5 stars
Airpods are great, Case is meh…
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Airpods themselves work great, sound quality is great and noise cancellation works like a charm. If you keep motion tracking on for the case the battery for the case dies very fast and so do the airpods so you just have to charge it a lot more and sometimes you’ll be disappointed to find that you can’t listen to music if you haven’t charged them in a very short period of time.
I would recommend this to a friend
Pros mentioned:
Battery life, Sound quality
Rated 5 out of 5 stars
Recommended
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s an apple product so it will integrate easily with any apple device. It’s very comfortable and performs well for all day use. Compared to the other AirPods, this has the best overall sound. It is an in ear device so may not be great for someone who prefers the newest AirPods release that sits right outside the ear. Noise canceling works fine as long as the ambient sounds are reasonably not too loud, otherwise very loud sounds can still be heard, but muffled. Battery life is decent and the wireless capable recaharging case is a plus. There are other cheaper alternatives but compared to other Bluetooth earpieces, this one ranks very high in terms of sound acoustics, microphone sensitivity and overall ease of use.
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Sounds perfect… literally.
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Exceptional sound quality and love Apple products backed with their membership guarantee now I only get my Apple products through Best Buy
I would recommend this to a friend
Pros mentioned:
Fit, Sound quality
Rated 5 out of 5 stars
Surprisingly good!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have been hesitant to try these since I had been using earbuds with my old iPhone 6 Plus. I had even purchased the USB-C adapter when I upgraded to the 13 Pro to allow me to continue using the wired earbuds. I cut them on sale recently and decided to give these a shot after hearing positive comments from others. They have not been disappointing. The clarity is good, I hear sounds in known music that I haven’t heard previously, and they stay in place well using the factory attached ear pads. I like the ability to switch between noise cancellation and ambient noise which just a touch of the stem. I’m sorry I waited so long to give this a shot.
I would recommend this to a friend
Pros mentioned:
Battery life, Sound quality
Rated 5 out of 5 stars
Never Thought I Would Be Getting Some of These
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Got these for my type of career work I do and they are hands down veryyy helpful! I can here so clearly and can multitask a lot easier while handling my business more privately.
The MagSafe charging case is defiantly the way to go! I like that I can keep my EarPods Charged up! W/ barely having to charge the actual MafeSafe Case itself, which is helpful since I tend to be on the go go go and can be a little forgetful with charging devices [ LOL ] >.< && To Top it ALL Off We can't forget about the Top Feature of all to this product is the CANCELATION of NOSE!!!
I would recommend this to a friend
Pros mentioned:
Battery life, Fit, Sound quality
Rated 5 out of 5 stars
Nice earbuds
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought these for my daughter and she really enjoys them. She said they sound great and fit nicely in her ears. They also seem to have great battery life. The carrying/charging case is nice and compact also
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Great headphones but not for me.
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Sound isolation, quality of sound is good, good mic overall a great bluetooth but apple earbuds of any king have never worked for me I have tried all models and none stay in my ear.
I would recommend this to a friend
Pros mentioned:
Sound quality
Cons mentioned:
Bass, Price
Rated 4 out of 5 stars
Air pods
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The voice sound quality and noise cancelation is great. Music is a little better than decent not geeat. Not enough low end and clarity with the musis side of things. I think soundcore product is better for half the price. Talk and music,. Because of that. I would say these are extremely over priced.
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Amazing airpods
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
i been using these AirPods for over a year now and they are great! the sound coming from these AirPods are amazing. there just like the AirPod pros 2nd gen but with as little less specs. overall would buy again!