Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 15376 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, fit, battery life, price, ease of use, connectivity, and transparency mode of the AirPods Pro. They find the noise cancellation to be particularly impressive, blocking out all outside noise. Customers also appreciate the comfortable and secure fit, as well as the long battery life. The AirPods Pro are considered to be easy to use and connect to devices, and the transparency mode is a useful feature. However, some customers find the AirPods Pro to be expensive, and there are a few complaints about the ear tips, bass, volume control, and charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 15,376 reviews
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Treat yourself!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started walking 3 miles for health reasons and got tired of my wired headphones falling out. Bought 3 of these for my 3 Sons about a year ago and they loved them. Decided Dad needed to treat himself. Wow were they worth it. They fit in the ear tightly and don't fall out during my walks (and partial jogging down hills). Oh yeah, added bonus, they sound amazing. By far the best sounding ear buds I've ever owned. Are they pricey? Yes. Are they worth the investment? Makes my 3 mile trek a lot more tolerable. A lot of cool features. Integrates w your iPhone nicely. Charging case when opened tells you charge % for each earbud and for case on your iPhone. Treat yourself! You're worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Apple bapple

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had these for over a year now and they’re just too good of a product. Really useful for calls, gym and music time. The noise cancellation feature is helpful to block out noise and really tune in on what your listening too.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    David

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great quite reliable makes me feel I am in my own world having private conversation and not sharing or ears dropping I made my whole family purchase them and we are very happy and loyal

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Better than I hoped for

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is amazing, and they fit great! I wasn’t sure which ones to buy because I heard that the Pros didn’t fit well, but they worked for me. The battery lasts a long time!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good quality, extremely convenient.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these discounted because they are not the latest model. So they are very good value. Happy with the performance and ease of use. I love the noise cancelling ability, especially when in loud environments at work.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Recommended

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an apple product so it will integrate easily with any apple device. It’s very comfortable and performs well for all day use. Compared to the other AirPods, this has the best overall sound. It is an in ear device so may not be great for someone who prefers the newest AirPods release that sits right outside the ear. Noise canceling works fine as long as the ambient sounds are reasonably not too loud, otherwise very loud sounds can still be heard, but muffled. Battery life is decent and the wireless capable recaharging case is a plus. There are other cheaper alternatives but compared to other Bluetooth earpieces, this one ranks very high in terms of sound acoustics, microphone sensitivity and overall ease of use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    airpods pro

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound quality and good connectivity! perfect for daily use

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Never Thought I Would Be Getting Some of These

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my type of career work I do and they are hands down veryyy helpful! I can here so clearly and can multitask a lot easier while handling my business more privately. The MagSafe charging case is defiantly the way to go! I like that I can keep my EarPods Charged up! W/ barely having to charge the actual MafeSafe Case itself, which is helpful since I tend to be on the go go go and can be a little forgetful with charging devices [ LOL ] >.< && To Top it ALL Off We can't forget about the Top Feature of all to this product is the CANCELATION of NOSE!!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Nice earbuds

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my daughter and she really enjoys them. She said they sound great and fit nicely in her ears. They also seem to have great battery life. The carrying/charging case is nice and compact also

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Surprisingly good!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been hesitant to try these since I had been using earbuds with my old iPhone 6 Plus. I had even purchased the USB-C adapter when I upgraded to the 13 Pro to allow me to continue using the wired earbuds. I cut them on sale recently and decided to give these a shot after hearing positive comments from others. They have not been disappointing. The clarity is good, I hear sounds in known music that I haven’t heard previously, and they stay in place well using the factory attached ear pads. I like the ability to switch between noise cancellation and ambient noise which just a touch of the stem. I’m sorry I waited so long to give this a shot.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are some of the best earbuds that I have ever used in my life. The sound is so on point and I love that it has noise cancellation. It helps me when I'm studying in a public place.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    If you’re prone to ear infections, maybe skip

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For me personally, these gave me a reeeeeally bad swimmers ear infection. I did clean them regularly but I guess they just trapped fluid. They were amazing up until that point. But if you’re prone to ear infections, maybe don’t get these

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    So good they might get stolen by a family member

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are as amazing and stay in my ears great. I don’t use them that often because they are usually in my daughters ears. I will have to try and sneak them away from her from time to time.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    10/10

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the airpods and i really love the noise cancellation feature. I was happy to get them from best buy during black friday where they have the best sells.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Bass, Price

    Rated 4 out of 5 stars

    Air pods

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The voice sound quality and noise cancelation is great. Music is a little better than decent not geeat. Not enough low end and clarity with the musis side of things. I think soundcore product is better for half the price. Talk and music,. Because of that. I would say these are extremely over priced.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Perfection

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent air pod amazing they work well long lasting battery long hours if listening to music

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    battery yes, sound good for buds, fit ... okay

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality, battery life, features are all pretty good. I don't dig the spatial audio (i prefer to hear audio as it was recorded, not enhanced) but it's easy to turn on and off. I do like the transparency and noise cancelling features though. noise cancellation is not as good as an overear headphone but it's pretty impressive for how small these are. I've used them while grinding concrete outside and they do a pretty good job of cutting out the extremely loud grinder and rock saw. The transparency feature is cool cause it allows you to hear something in your environment which is nice if you are walking or biking where there is traffic. The fit is not as good as I hoped. My biggest complaint is the connectivity issues when you have bluetooth on your laptop and phone at same time. I use a bluetooth keyboard and there is no way to unpair from my MacBook and keep paired with my iPhone so there are many times where the connection takes a few tries to get connected to the correct device when you first put them in your ears. It would be nice if Apple would allow for some pairing flexibility like a regular bluetooth device.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Best earphones!

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sounding earphones. The noise-cancelling feature is really good! I mow the lawn and the NC silences out the mower! The battery life is great and they fit perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Airpods are great, Case is meh…

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Airpods themselves work great, sound quality is great and noise cancellation works like a charm. If you keep motion tracking on for the case the battery for the case dies very fast and so do the airpods so you just have to charge it a lot more and sometimes you’ll be disappointed to find that you can’t listen to music if you haven’t charged them in a very short period of time.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality, Transparency mode

    Rated 5 out of 5 stars

    AirPods Pro

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great feeling earphones like the noise cancelling feature and transparency feature that the earphones have. they feel great in ear and I don't usually like earphones with the tips on the end like this.

    I would recommend this to a friend