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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 15376 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, fit, battery life, price, ease of use, connectivity, and transparency mode of the AirPods Pro. They find the noise cancellation to be particularly impressive, blocking out all outside noise. Customers also appreciate the comfortable and secure fit, as well as the long battery life. The AirPods Pro are considered to be easy to use and connect to devices, and the transparency mode is a useful feature. However, some customers find the AirPods Pro to be expensive, and there are a few complaints about the ear tips, bass, volume control, and charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 15,376 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPod pros

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incomplete enjoy my AirPod pro 2nd time I purchased due to losing the first ones but I could not go with any other earbuds

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like these. This is my first pair of Air Pods. They have great sound and fit in my ears well. They don’t hurt like the corded earbuds. I recommend these.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    10/10

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been over a year since I bought these and I use them everyday for school, gym, anything the best in ear earbuds I’ve ever used

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What is very questionable about product at first but after using product for years now I am satisfied. Plan to invest in these again. Thanks.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Music

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still have these after a few years of buying these. They work amazing and never had a issue with them

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Transparency mode

    Rated 5 out of 5 stars

    Fricton-free Functionality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely transformed my work shift. Being allowed to use one bud while on-shift while having the excellent transparency mode active is such a gamechanger in regard to both safety and communication. Good battery life. Charging case is easily 5th pocket-able. Though I do have concerns about the ruggedness of the hinge, and the case can be slippery as all heck, a protective case should be considered. All told, they are some of the best buds to carry for everyday listening, suitable for just about any environment. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPods pro

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my AirPods they bring me to a different world with whatever I’m listening to with them and the noise canceling is amazing especially when your on an nyc train.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Apple AirPods

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality, love the noise cancellation/transparency. It has good bass and it sounds good I’ve used them for almost 2 years now and still work great.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Work as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Pro work seamlessly with apple devices and have decent sound. The noise cancellation is also better than average but you can find better headphones at similar price point . The area where these headphones shine is light weight and comfortable ear fit

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best airpods

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Favorite apple product. The sound quality is bar none

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Love these

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, nice fit, long battery, works great. Seamless functionality with my iPhone. As always , apple products cost more but they are good quality products.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Best Quality Earphones

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them! Best gift ever! Wear them everywhere I go! Even easy to hide at work, covering it up with my hair lol

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Life saved!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t go anywhere without these!! The sounds is great!! I’m able fo listen with one and still tend to my children

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Way more comfortable than regular airpods

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't impressed with the regular AirPods so I was surprised when my hubby purchased these as a gift. It took me a while to start using them but when I did I was blown away by how comfortable they were. The squishy ear part makes all the difference between them and the old AirPods. The noise cancellation is an added bonus. I love them, the only reason I did not select a full 5 stars is that I had to return/exchange them twice. 1st time was because the right ear pod stopped working within 3 days. 2nd time was the air pods would not keep a connection. I tried to go through my apple care warranty since it was less than 60 days but that was a joke. They tried to send me to an authorized repair place that could troubleshoot it that was 3 hours away from me. Thank goodness I had total tech, went to the store and they exchanged it without any fuss. Let's hope that 3rd time is the charm.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Air pods

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best all way around the have the gummies on them so they stay in the ears way better the others wouldn’t stay always had to push them back in

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best I had so far.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use pretty much everyday since Sep/2022. Never had a problem. A bit pricy but the sound is perfect and the noise cancelation works great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancelling and sound quality are great, fits well and doesn't get tiring to wear for long hours at a time. Battery life is very good too, and lasts all day long

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPods

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality. Love the sound quality and that they are waterproof

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Transparency mode

    Rated 5 out of 5 stars

    Nice upgrade

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My original AirPods gen 1 had the right earbud die after nearly 4 years of continuous use. I struggled deciding on the Pro’s vs gen 2 or 3’s, but I’m glad I went with the Pro’s. Sound quality is much better than my gen 1’s with nice isolation and soundstage. The noise cancellation works great in pretty much all situations. The transparency mode is awesome nice when I’m public or working if you need to hear your surroundings. I wish the battery life was longer but it typically lasts around 4 hours which is fair enough considering how quick they charge.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Comfortable noise cancelling buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable with good noise cancelling, I use them on airplanes to drown out crying kids and jet noise. The battery life is good and they charge fast in the base.

    I would recommend this to a friend