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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 15376 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, fit, battery life, price, ease of use, connectivity, and transparency mode of the AirPods Pro. They find the noise cancellation to be particularly impressive, blocking out all outside noise. Customers also appreciate the comfortable and secure fit, as well as the long battery life. The AirPods Pro are considered to be easy to use and connect to devices, and the transparency mode is a useful feature. However, some customers find the AirPods Pro to be expensive, and there are a few complaints about the ear tips, bass, volume control, and charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 15,376 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    AirPods

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the audio quality of the AirPods and only have one personal complaint that they don’t fit quite as well as I’d like and are prone to falling out due to that. Otherwise I highly recommend them and even bought a pair for my sister as a result.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    AirPod

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these soft ear insert and great sound. Was impressed with battery life. My grandkids were jealous that I got them first

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great little, handy audio device.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product from Apple. Great clarify during calls and excellent audio quality. Fits well. Connects easily with all Apple devices.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPod Pro

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headphones. Very good to use for work (meetings, phone calls) and for personal use (listen to music, phone calls audio for videos). Sound is very clear

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great quality and very comfortable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will say I’ve had a lot of problems with wireless ear buds, but not with these! So comfortable and for the first time ever I forget they are even in. I have small ear canals, and most ear buds hurt after about 35-45 mins. I’ve had these in for over three hours and no pain! Holds perfectly in my ear with the smallest ear plug attached. I will say it’s a little tricky pressing the buttons to control the settings but not much of an issue. Sounds great and I was surprised with the noise canceling quality.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    :)

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two years with them and they continue to work the same as I bought them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The better apple product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My ears thank me anything I have them in, quality is good and the transparency to cancellation switch is amazing. Got a son who likes to scream and they help take the edge off.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Air Pods Pro is the best gift for the Holidays!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Air Pods Pro have a stylish design, provide an excellent quality for audio performance, offer secure in-ear fit that I believe is very important for all outdoor and sport activities, work great in terms of noise cancellation. No doubt that Air Pods Pro are more expensive $249.99 plus tax, but it definitely worth the money! I purchased 3 pairs of Apple-Air Pods Pro as a Christmas gift for my family members at Best Buy Store on a Sale ($60 discount) for $189.99 plus tax. I am very happy with the price deal and product!!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    AirPod pro

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality. Long battery life. Recharges fast. Comfortable for smaller ears. Improved charging case.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good for loud areas

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoyed these very much! The noise cancellation is crazy and really helps tune out every noise in the gym and on planes during travel. Although, sometimes they would randomly disconnect and sometimes even die because the battery life was not top tier.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were for my husband and he works around farm equpiment and grain. He said these are perfect and he can hear very well!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth the investment

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome gift. Good quality. Lots of options for covers.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great quality earbuds that last.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my ear buds. Apple is great quality and the features that come with them are great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wear these all the time and everyday. They charge so fast that if one of them dies before the other, I can charge it back to 50 before the other one gets low.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Apple AirPod Pro’s

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing for their size and price. The sound is outstanding and the amount of noise canceling they provide is comparable to significantly larger over the ear models.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente headphones the quality it’s amazing has a nice sound and are really good to work out and watch movie best headphones on the market right now

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes my life a lot easier and no more wires! Noise control is FR. When I have the AirPods in I can't hear anything outside of them.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't a believer in Apple Air Pods, until now. I didn't think these could sound as good as my Bose Ear Buds, but I was wrong. I listened to both, playing the same song on Spotify and was very impressed. Granted, my over the ears headphones have more bass and sound overall better, but there's no way I can use those while exercising. These fit the bill nicely! One small gripe. I have been having issues trying to get the announcements from notifications to be louder. I can't seem to find how to increase those.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Highly Recommend

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancellation is mind-boggling. I bought a pair for me and a pair for my brother and we’re both quite satisfied with them highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Air Pods Pros

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved them so much would definitely think about upgrading to the newer versions especially with Best Buys no interest financing options!

    I would recommend this to a friend