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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 15376 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, fit, battery life, price, ease of use, connectivity, and transparency mode of the AirPods Pro. They find the noise cancellation to be particularly impressive, blocking out all outside noise. Customers also appreciate the comfortable and secure fit, as well as the long battery life. The AirPods Pro are considered to be easy to use and connect to devices, and the transparency mode is a useful feature. However, some customers find the AirPods Pro to be expensive, and there are a few complaints about the ear tips, bass, volume control, and charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 15,376 reviews
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great little, handy audio device.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product from Apple. Great clarify during calls and excellent audio quality. Fits well. Connects easily with all Apple devices.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    i pods

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these are the best iPods hands down it has a function for noise cancellation and let me tell you it sounds like your right there in the music

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    AirPod pro 1st gen

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AirPods lasted almost 2 years. Problems started with clicking static noise non stop. Took them to the Apple Store and they said there was no hope for them.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Air Pods Pro is the best gift for the Holidays!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Air Pods Pro have a stylish design, provide an excellent quality for audio performance, offer secure in-ear fit that I believe is very important for all outdoor and sport activities, work great in terms of noise cancellation. No doubt that Air Pods Pro are more expensive $249.99 plus tax, but it definitely worth the money! I purchased 3 pairs of Apple-Air Pods Pro as a Christmas gift for my family members at Best Buy Store on a Sale ($60 discount) for $189.99 plus tax. I am very happy with the price deal and product!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can not get wrong with Apple products, this is my second one, first one was in my pants pocket and washed/ dried.. ;)) so the second one os perfect..

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound especially very useful the noise cancelling. Some delays in connection when battery is low. Overall great product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    #1

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best ear buds ever. I have even worn them at night to cancel out my husbands snoring :)

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase ever! Quantity was great really helps love the noise canceling. Also picking up at Best Buy is so hassle free!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my husband for his birthday and he loves them! Uses them daily and the battery life is great as well!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Still Hold Up

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great when they first came out. Just upgraded to second gen but if you can get a hold of the first gens they are definitely still worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't a believer in Apple Air Pods, until now. I didn't think these could sound as good as my Bose Ear Buds, but I was wrong. I listened to both, playing the same song on Spotify and was very impressed. Granted, my over the ears headphones have more bass and sound overall better, but there's no way I can use those while exercising. These fit the bill nicely! One small gripe. I have been having issues trying to get the announcements from notifications to be louder. I can't seem to find how to increase those.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Apple AirPods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend. Good quality, great sound, overall comfortable, great battery life, slight learning curve.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Recommend for ears that get oily

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have waited to get these when the price dropped. Meanwhile, I’ve been using Samsung Galaxy Buds Plus and I really like them. Never had a mechanical issue with them. But I do have oily ears and they tend to pop out after a few hours and they’re not noise canceling. Ordered these mainly for the noise canceling feature and was pleasantly surprised at the difference in comfort (they do slip out a bit after a couple of hours, but they don’t completely pop out). Sound is noticeably crisp too.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Ear Buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These pics are awesome! The clarity is amazing! Battery life is long, and they are so comfortable to wear!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Airpods Pro Review

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancelation works very well on these. You can tell these are high quality earphones. They are great for outdoor activities, especially when you don't want to hear what's around you. There are only some connectivity issues, but it rarely occurs.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Best headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are the best. The noise canceling is awesome. They stay in while running. Battery lasts so long!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Air Pods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These air pods are very comfortable,I great sound,the battery has a long life before u recharge,highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Excellent fit and sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great. Fits comfortably in the ear without fear of falling out. Connects to multiple apple products. Quick same day delivery.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones with great features, love the noise cancelling and transparency mode.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Good headphones, poor fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the noise cancelling and the quality of sound but I can’t get them to stay in my ears even after changing the tip size a couple of times. With that being said, they are great when I’m sitting down but if I’m moving around too much or even eating (jaw movement) they constantly fall out of my ear. Lastly and one of the most annoying things is that due to the fact that I have to frequently reposition them to keep them in my ear, if I’m on the phone it will end my calls (the force touch sensors end calls). I really like the headphones overall but the fit is so different compared to the older generation AirPods. I don’t know that I would buy again.

    I would recommend this to a friend
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