Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 15376 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, fit, battery life, price, ease of use, connectivity, and transparency mode of the AirPods Pro. They find the noise cancellation to be particularly impressive, blocking out all outside noise. Customers also appreciate the comfortable and secure fit, as well as the long battery life. The AirPods Pro are considered to be easy to use and connect to devices, and the transparency mode is a useful feature. However, some customers find the AirPods Pro to be expensive, and there are a few complaints about the ear tips, bass, volume control, and charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 15,376 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great buy!

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my husband for his birthday and he loves them! Uses them daily and the battery life is great as well!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for the hearing imparied

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being hard of hearing and a canident for a cochlear implant these AirPods which feature sound canceling, allow me to be able to understand people on the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Bass

    Rated 4 out of 5 stars

    Comfort+

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earbuds are very very comfortable. Noise cancellation is decent I’d say 8/10. Does lack a bit of bass, not too much but other headphones do it better. Although the these buds aren’t perfect they do a good job at being far above average.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Great for Apple Universe

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have good sound, great connectivity to apple devices and have decent battery life. The inability to change the stems action is a head scratcher. Why is this possible with the similar Beats headphones but not these?

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Perfect Fit

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great. The noise cancellation is perfect. Fit great in my ears. Long lasting once chrged.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    First time using AirPods.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do have an iPhone but you can use them with android, and Samsung. Really like how they feel, they connect so quickly, the noise cancellation is really strong but make sure you're not using that feature in areas where you need to hear, I forget they're in my ears with the head through feature. I love these head phones I've owned a lot and tried a lot. These feel great, and are worth the money. They have a wonderful battery life and the case is so easy to just pop in your pocket and be on your way.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    #1

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best ear buds ever. I have even worn them at night to cancel out my husbands snoring :)

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Helpfull

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these makes my day good by saying so much faster and the Best Buy ladies and gentlemen were really helpful in finding the best one for me

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great sound

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound and special features you can adapt the sound from your iPhone also love the battery life and charging case easy to keep charged all day quick charging as well find my iPhone features lots of sound options also touch button is easy to use i have no problem with anyone able to hear me on the phone only draw back is the microphone picks up all the noise next to you washing dishes window open on car ruffling through papers the other person on the line can hear it all as well

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great investment

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise cancellation, great battery life especially when using one at a time and charge the other multiple times after they run out before the case gets low. Usually one charge of the case lasts me a few days of while I use them at work. The sound quality is crisp and clear and the surround sound with the noise cancellation almost like they’re right there next to you kind of clear. Best earbuds I’ve ever owned and I definitely think it was worth the investment.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love my AirPods

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my AirPods. Fit perfectly in my ear and noise canceling. Great for working out and I love that the MagSafe case

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 4 out of 5 stars

    Nice earpods

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These fit pretty well and are reasonably comfortable. Sound is good and battery life is good. Expensive but they were on sale and I had rewards points so that helped me make the decision to finally get these. Glad I did,

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Airpods

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, definitely would buy one for the everyone in the family

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Longevity issues

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been about 2 years since I’ve purchased these and they kind have gone out. Bluetooth on and off then it decreases in sound randomly. Very annoying but that’s Apple products for you. Other than that they are great headphones, just no longevity to them really.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Apple Airpod Pros

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are very well, the noise cancellation on them are extremely impressive definitely the best Airpods that apple has made yet.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great quality

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality ear phones. Best purchase I have made. Will definitely buy them again when a newer version comes out!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Apple airpods

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's from Apple, I mean, it's a fairy headset, its sound is very clear, and the sound insulation is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Better than I imagined

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have avoided purchasing these for a long time. For starters I have always thought they were rather unattractive and I am a Bose snob. But when working outdoors in the summer over the ear Bose do not allow hats. Everyone in my family own a pair of AirPods so I gave in finally. Wow. Great sound and not uncomfortable at all. The noise canceling feature is ok but not as good as over the ear. The high and lows are well represented and you will not be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    GREAT PAIR

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZING EARBUDS TO LISTEN MUSIC AND AUDIOS IN HIGH QUALITY.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great quality

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second pair since I lost my first and works amazing. You can easily find them when lost and noise cancelation and works great.

    I would recommend this to a friend