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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 15376 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, fit, battery life, price, ease of use, connectivity, and transparency mode of the AirPods Pro. They find the noise cancellation to be particularly impressive, blocking out all outside noise. Customers also appreciate the comfortable and secure fit, as well as the long battery life. The AirPods Pro are considered to be easy to use and connect to devices, and the transparency mode is a useful feature. However, some customers find the AirPods Pro to be expensive, and there are a few complaints about the ear tips, bass, volume control, and charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 15,376 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound, good compatibility, easy to use and Apple friendly

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Fit

    Rated 5 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable. Good battery life. So much better than the first generation AirPods.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Transparency mode

    Rated 3 out of 5 stars

    Air Pod Pro More like Air Pod Rookie

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had the AirPod Pros for nearly 60 days and I’ve used them lifting, walking, biking, around the office, and just casually throughout the house and I am fairly impressed by some of the features. the noise cancellation, using them vacuuming, doing dishes, or at the gym — they do block out a good bit of sound. The transparency mode is cool if you want to stay more alert. Then theres as the volume and sound quality which I find to be impressive. The Bluetooth/phone integration is very cool and I love flipping open the case and seeing the status of my earbuds and mag case battery on my phone. There’s also some customization options within the settings. What I’m not impressed with as much is the fitment — and this is the sole reason why I went with the Pros. As long as I can remember apple headphones have never fit well in my ears. I figured the pro would alleviate this and for the most part it DOES, they work they do stay in 95% the time but not as securely as I’d like. Most people reading this will understand I feel like I’m constantly pushing them in to be positive they’re not about to fall out. This is due to my own anatomical problems (big ears) and therefore I can’t rag too hard on Apple. You can buy little rubber ear attachment's on Amazon like I did but it’s kind of a pain to put them on and take off when you want to put the earbuds back in the case. Lastly, I’m not super impressed with the battery life. I listen to a lot of podcasts on any given day (4-6 hrs) and while I’ve only had my earbuds die once I was surprised to see how much the battery drains on one consistent session of listening at 30-40% volume. If you’re the type of person to not put your earbuds back in the case you’re going to find the battery is going to die on the earbuds. Additionally, I’ve reset my airpod pros twice now to fix some glitchy issues. The main one was when taking a call on these I’ve had this happen twice where the person I’m speaking to couldn’t hear me and it kept cutting out but as soon as you switch to your speaker on the phone they could hear me. It wasn’t my phone service. Just something to consider if you’re gonna use these and take calls.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good sound. Aesthetic design

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another purchase for our college age son. Also, probably his third set of these. He has a summer job working for a lawn service and kept losing them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Airpods 2 Pro

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earphones are like my best friend now. They are confortable and the noise canceling is awesome and they have really good sound.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Very happy with my purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple - Airpods Pro are great. The sound is very clear and fits very well. They also charge very fast.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wow

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loved it very nice. Good quality pricing was OK. He loves it. I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Apple AirPods are ideal

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are excellent! The sound quality is amazing but I love how perfectly integrated they are with other Apple products. Wish I had tried them sooner.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Apple products are always great!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product from Apple! Great for my gym workouts...only thing comparable i think would be the Beats

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfort and versatility

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my first AirPods and I love them. As a child of the 80s, I assumed headphones had to be large and bulky to produce good sound quality, but I am impressed with how technology has advanced in over twenty years! The sound is crystal clear, and these Air Pods are so comfortable, I often forget that I have them in. A great help with phone calls and listening to music while doing housework.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    *Best earphones on the market*

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean clear sound! great for working out or just a day to day ware I haven’t found any issues in my air pod pros

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Headphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones that I've ever owned. Great sound quality. I use them for work, travel and when I'm running. I've never had issues.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    So good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved them. The quality is so good. They dont hurt your ears and the battery last a long time

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Airpods Pro

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my 13 year old. She loves them and uses all the time. Just dont forget and leave out for the dog or you might find them chewed on!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Air pods

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my AirPods!!! They always pair up easily w all my apple devices. Noise cancellation is superb and many cases to choose from!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Worth the buy from best buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these AirPods and overall the quality of them are pretty good. The only problem is they fall off my ears but that’s all. Also buying from Best Buy was the right choice and it’s cool that I’m still covered till this day.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Excellent sound quality and comfortable

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb quality sound and fits great in the ears. Comfortable while wearing for long time.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Great ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and fit comfortably and stay put in ear. They hold charge well. Glad they live up to the hype.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    good value

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the first gen ones are good, i lost the ones I bought earlier but they are soo good

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought two because my children lost their first gen airpods

    I would recommend this to a friend