Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 15376 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, fit, battery life, price, ease of use, connectivity, and transparency mode of the AirPods Pro. They find the noise cancellation to be particularly impressive, blocking out all outside noise. Customers also appreciate the comfortable and secure fit, as well as the long battery life. The AirPods Pro are considered to be easy to use and connect to devices, and the transparency mode is a useful feature. However, some customers find the AirPods Pro to be expensive, and there are a few complaints about the ear tips, bass, volume control, and charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 547 Showing 10,921-10,940 of 15,376 reviews
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound cancelation is incredible! The AirPods are really nice and comfy. I liked how you could change the ear tip to fit it better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always happy with the airpods! This is my second pair, but only because the first pair fell into the toilet. WHOOPS!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    They could have been more durable

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People are having a hard take hearing me, the right side ear pod doesn’t click anymore I need to use warranty to get some new ones. The noise cancelation is the best feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another fine Apple product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great packaging. Apple does it right. Easy-to-follow directions for getting it going. No problems with AirPods or charging case. Very pleaseed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods Pro

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These AirPod Pro Bluetooth speakers do a fantastic job connecting to my phone and computer. I love not having a cord in the way!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty good purchase

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have been great for phone calls but they can be a little slow to initially connect for incoming calls which is annoying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless AirPods work better then corded

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only use them a few times. But very easy to setup and auto connect to phone and tablet. I haven’t used on airplane or workouts yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better sound, better fit

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise canceling is amazing, and the AirPod Pros fit my ears better than the original Airpods. I will never wear my DrDre Beats again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Airpods

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent love them and they are loud great for if you want to just be to yourself and not be bother by others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job Apple

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Apple products. I was not sure I’d love the in ear feeling, but they are excellent to wear while I walk in the summer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Airpods

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my son and he absolutely loves them and uses them daily. Great find feature if you misplace them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Airpods Pro

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had no issues with the airpods so far. They can via UPS without any issues as well. I would recommend shopping at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm in love

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these! I can listen hands free and with no wire getting in the way! I can answer and make calls and reply to texts! Love these!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great AirPods!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these as a gift for my son and he loves them. He had the original pair and the right one quit working. The new ones are working great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear plugs

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lite weight good hearing I’ve always wanted a pair so when I got a chance to get my own and the price was good I grabbed me a pair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Airpod gift

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a set of these that I bought from you and love them. This set is a Christmas gift for my wife so they have not actually been used yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoyable Buds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After much thought used my Best Buy awards credit to purchase the ear buds. Very easy to use and enjoy using them for my walks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still Awesome

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second pair. Dog ate first ones. Still the best device for use with all Apple devices and also works with non-Apple hardware.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods Pro

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made by Apple, made for Apple Can’t go wrong with functionality and features Only issue I have is there’s no whole function eq app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Air Pod Pro

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what we wanted. Good price, good service. I really like the ear insert tips, & the magsafe charging case is really convenient.

    I would recommend this to a friend