Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 15376 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, fit, battery life, price, ease of use, connectivity, and transparency mode of the AirPods Pro. They find the noise cancellation to be particularly impressive, blocking out all outside noise. Customers also appreciate the comfortable and secure fit, as well as the long battery life. The AirPods Pro are considered to be easy to use and connect to devices, and the transparency mode is a useful feature. However, some customers find the AirPods Pro to be expensive, and there are a few complaints about the ear tips, bass, volume control, and charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 548 Showing 10,941-10,960 of 15,376 reviews
  • Rated 4 out of 5 stars

    Great earbuds!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great earbuds. Easy to setup, and use. I would give those 5 stars but I already had to trade them in with the warranty. The sound would crackle, and be off between each ear. Also the battery doesn’t last very long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best price

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were a great price I got on sale. I needed a new pair for a present and Best Buy had the best price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best head phones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best head phones I have used and I have had many of the other options in this price range. Apple really knocked these out of the park.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Run From Apple's Chokehold

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really excited about these because I'd heard great things about them -- but the quality was so disappointing. Immediately, I noticed the poor call quality on my end -- people on the other end of the line said I sounded muffled. No amount of messing with settings could fix the issue. Also, the fit is just...awkward. They would fall out almost immediately when I yawned. I lasted about a week with them before returning them. The sound quality overall was just average as well - it definitely was not work the $180 I paid for the, though.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these for my wife and she loves being able to watch videos on her iPad while I watch a TV program she is not interested it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Airpods Pro

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them. Very convenient. The only problem for me is that the fall off after a while. Like that there is 3 different sizes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    happy wife

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very knowledgeable sales team. Helped me pick the perfect air bud's for my wife. She loves them, and says easy to use. Thank you bestbuy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does as advertised

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had these about a month now and they’re great. No problems had with losing or trying to connect. Solid if you’re an apple user.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I purchased these ear buds

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these ear buds for multiple purposes. Great for listening to music, receiving/making a phone call, or using during a meeting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These AirPods were the best investment I’ve made in a while, ordered them online and they were ready for pickup the next morning!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice. Very easy to use and noise control. I am very pleased with these! The small ear tips fit in my ear perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Sound great but pop out

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounded great but if you move your head fast or bend over they pop out EVERY TIME! I even did the fit test and it was perfect so it wasn’t user error. I was so bummed. I like my beats much better

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    So Nice I Bought Em' Twice

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lost my first pair, but these are my favorite headphones outside of traveling because you will lose one if you fall asleep on the plane.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Airpods 3rd Gen

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase for the money. My daughter's was able to get some bonuses from the purchase that included Apple TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods Pro

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these as a gift for my son who has hearing loss. He can use them to help amplify external sound as well as air pods. Work great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Air pod pros

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great but the only down side i see is they do die a lot quicker than the other air pods. Overall great though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing device. Apple ecosystem is great, you can change the device you are listening in seconds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Earbuds

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them. Took a minute to figure out how to fit it in my ear with a daith piercing, but if you twist the buds, it will fit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancelling quality was really good, but I have to admit that it wasn't comfortable to the shape of my ear curves.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Apple AirPods

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Apple AirPods and the ease of shopping at Best Buy. The salesperson was very knowledgeable and attentive.

    I would recommend this to a friend