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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 15376 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, fit, battery life, price, ease of use, connectivity, and transparency mode of the AirPods Pro. They find the noise cancellation to be particularly impressive, blocking out all outside noise. Customers also appreciate the comfortable and secure fit, as well as the long battery life. The AirPods Pro are considered to be easy to use and connect to devices, and the transparency mode is a useful feature. However, some customers find the AirPods Pro to be expensive, and there are a few complaints about the ear tips, bass, volume control, and charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 550 Showing 10,981-11,000 of 15,376 reviews
  • Rated 5 out of 5 stars

    Great Air Pods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Air Pods are the best! I love the noise canceling feature. They were a little more than I wanted to spend, but so worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superior Product with trumps delivery Strongly recommend to replace your old one, faster and cheaper than buying from Apple store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple AirPods Pro

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase!! I’m in love with them. Love the convenience of wireless, don’t have to worry about the wires.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Wireless Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lost my first generation AirPods so I ended up splurging and going for the pros. Best wireless headphones I’ve ever worn.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Airpods pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better battery needed and wish you could locate them better if left some where. I found is not always accurate. But good sound. Most $200 ear buds have good sound though.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    X 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is strange how much better they are than the previous version. I got a pair, then had to get a pair for my wife.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Instructor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and knowledgeable salesperson. Like my new AirPods except the design is hard to maneuver in and out of the case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Great price. Best Buy is a great place to buy. And the Porter Ranch is a perfect place for in person shopping.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A gift for my wife! Ordered online and ready for pickup as promised. My wife loves them and raves about their performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good and a wortg purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a airpod gen 1 ans was skeptical about it but it was worth tge purchase

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not a good fit for me

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to use these for running & working out. They just fall out of my ears, I'm returning them unfortunately. Otherwise I liked the sound quality & compaitibility with my other apple products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work as expected, I’m not seeing any major changes to prior AirPods but need to do was as the last ones were lost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Airpods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best air pods ever. Do buy it!. You will drown in music and it will transform your life into a magical life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love theses. I have very small ear holes and these fit perfect with the small ear pads for me and stay secure in my ears.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Airpods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great gift I have not heard no bad things about the item everything is good quality will be getting another one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used this product yet because it is a Christmas gift. I have a pair and love them so am excited to give these to my wife.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great punch in a little package !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love ! Tbh I didn’t think they would be this great. I’m more of a Bose woman. However, the change, I’m here for it !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He's trying to talk me into getting these :-)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband LOVES these! He mentioned trying these instead of his regular Bluetooth headphones. Good purchase on my part!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    didn’t know headphones had so many features.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the upgrade. I had the original AirPods and these put those to shame. I didn’t know headphones had so many features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Favorite wireless earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old (really old) pair gave up the ghost so I had to buy a new pair. They work great, as expected. Love these!

    I would recommend this to a friend