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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 15376 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, fit, battery life, price, ease of use, connectivity, and transparency mode of the AirPods Pro. They find the noise cancellation to be particularly impressive, blocking out all outside noise. Customers also appreciate the comfortable and secure fit, as well as the long battery life. The AirPods Pro are considered to be easy to use and connect to devices, and the transparency mode is a useful feature. However, some customers find the AirPods Pro to be expensive, and there are a few complaints about the ear tips, bass, volume control, and charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 552 Showing 11,021-11,040 of 15,376 reviews
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love them! They do hurt my ear a little but Hopefully they come to with some now comfortable but i love them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the airpod pro! I bought a set for my daughter for Christmas and recently purchased a set for myself!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What a deal

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are used a lot! Apple did it again with technology and Best Buy sported the deal ! Thanks Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple air pod pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earphones for apple environment, if you have other apple products. I use them just about every day and also use them to jog.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buds Ever.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these things. They are spendy, but they work great. I really like the directional sound when watching video. Nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Son loves new AirPods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his new AirPods, definitely a huge upgrade from his last headphones. So far I complains from a 14 yrs old

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Quality Buds

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best earbuds! I love them! Easy to use and comfortable. Love the other features Apple has added to them!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this for about 3 months now, Have been working super well for me. My only complain is about the volume of the sound that is played to locate the airpods in case they are misplaced is very low

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear pods were a gift to my girlfriend for her birthday. She loved them. I’ll more then likely purchase a pair for myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Present…

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been an AirPods Pro users since they first arrived. This was a Christmas present for my daughter and she absolutely loves!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy for Android users

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter loves her birthday Present. We not Apple fans usually but this was smart buy and works great on Samsung Android.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My favorite ones yet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these new AirPods exceeded my expectations- and purchasing them at best buy guaranteed me the best price and service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works perfectly!!!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual, Apple product is always my top choice. It works perfectly with my iPad, iPhone, and Apple TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT EAR BUDS

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZING EAR BUDS FOR SPORTS OR OFFICE USE DO NOT BUY IF YOU WORK IN LOUD JOB SITES OR WINDY AREAS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My ears are extremely small so they didn’t work out for me.I ended up giving reggae to my son and this is his third pair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift to myself

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for myself!! Best ever! Just when i want to get in my own mood listening to music makes me feel I’m at a concert

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my 13 year old. He loves them and can’t stop using them now for almost 6 months.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Not it, construction, work outs, if you move alot

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and noise cancellation, if your anything like me and want to use it at work or just something not to noticeable this is ok, BUT my job involves a lot of moving up and down a ladder in tight spaces and what knot these were not the choice for me. They easily fall out, after an hour of wearing them they started to hurt my ears, a little sweat and they slip out of my ear, changing out the silicon ear buds to small helped a little but would still fall out over time. If you’re stationary these are a good choice

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Ipad Pro no noise canceling mics for truckers

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just can't keep them from falling out my ears other than that great sound quality but I am also a truck driver and the problem or issue I have the most is noise canceling mics.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First pair of AirPods, and I couldn't be happier! Seamlessly pairs and communicates with all my Apple products.

    I would recommend this to a friend