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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 15376 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, fit, battery life, price, ease of use, connectivity, and transparency mode of the AirPods Pro. They find the noise cancellation to be particularly impressive, blocking out all outside noise. Customers also appreciate the comfortable and secure fit, as well as the long battery life. The AirPods Pro are considered to be easy to use and connect to devices, and the transparency mode is a useful feature. However, some customers find the AirPods Pro to be expensive, and there are a few complaints about the ear tips, bass, volume control, and charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 556 Showing 11,101-11,120 of 15,376 reviews
  • Rated 5 out of 5 stars

    iPod Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was worth it. At first I was skeptical on buying it since I’ve been using a different brand but it didn’t failed me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must get

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. I have not had a problem and I love them. One down side would be, they fall out of my ear sometimes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter had a pair and I really wanted to get myself a pair so I ended up getting myself a pair with a Mac make charge case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I needed a new pair of earbuds because I lost one

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new pair of earbuds because I lost one of the other buds before and I like earbuds by Apple

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to have a new pair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these to replace a set that the microphone on one ear got clogged. I tried to fix them - but just bought a new pair.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good after manufacture issue.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancelling works almost dangerously well. They had a “tick” in the left ear bud. I returned them and the second pair work great. It’s a hassle to return Christmas gifts and Apple needs to fix the mass produced “tick” issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! These AirPods are amazing! The noise cancelling feature is amazing! Caught me by surprise at first.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This set has been great! The first set had a malfunction within the first week. Best Buy swapped them out right away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from prior version. Love the mega safe charging and case. Like the adjustability to fit different size ears

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPod pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great. Seem less connection to iPhone and very easy connection to other devices. Absolutely no lag.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Russell Holloway

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my granddaughter she loves them can’t say enough good things about it she uses them all the time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great overall

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great overall. Could be slightly more comfortable but I do really enjoy the cordless aspect and the noise reduction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product very please with this purchase! Easy to use and are great when working out at the gym.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New and Improved Airpods !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works well - as advertised ! It pairs with the appropriate Apple device (phone or Macbook Pro) when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pods

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy and Apple a great combo. Love all Apple products and Air Pods are the bomb. Can't live without them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade to Pro's

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these as an upgrade for my husband for Christmas. He has been very happy with them and has no complaints so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just Do It!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Airpods are tremendous! My girlfriend and I got a pair together and we use them all the time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already had a pair but I bought a second one to gift it to someone they are amazing they’re truly a part of my life now!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPod Pros

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a Christmas present for my mother. Super great deal I already know she will love them as I have a pair myself :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Juliocr66

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great. This is the 5th purchase Everybody in the family now has a set. I have 2, one for work and one for workout

    I would recommend this to a friend