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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 15376 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, fit, battery life, price, ease of use, connectivity, and transparency mode of the AirPods Pro. They find the noise cancellation to be particularly impressive, blocking out all outside noise. Customers also appreciate the comfortable and secure fit, as well as the long battery life. The AirPods Pro are considered to be easy to use and connect to devices, and the transparency mode is a useful feature. However, some customers find the AirPods Pro to be expensive, and there are a few complaints about the ear tips, bass, volume control, and charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 557 Showing 11,121-11,140 of 15,376 reviews
  • Rated 4 out of 5 stars

    Great ear buds.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work perfect on both my apple ipod and my android. I would like them to be shaped more like most others without as much being outside of my ears. My lo g hair gets caught and it pulls them out of my ears.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    airpods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great gift for my boyfriend, i couldve gotten it on sale but i did not wait ! best buy always has great deals on air pod pros

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally love the Noise Cancelation

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love using this especially when i'm about to sleep sometimes you wont even feel that its in your ear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best out there

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received as a gift when it first came out. This is the 5th set bought as a gift. Best out there, good price too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    *****

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The truth is that they are of very good quality, it isolates you from all outside noise, I think it is worth the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these as gift for my wife. She loves the hands free accessibility and the fact that it connect to her laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top of the line sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound amazing. Definitely an upgrade from the first generation. The sound is rich and they stay in your ears well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Serenity in the ears

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Air pod sound masking is life changing. Makes all the annoying background music at the beach disappear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my granddaughters birthday! She was excited and has thoroughly enjoyed the sound!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Short life

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately both pairs stopped working/holding charge after just a year or so. Not really worth the price, especially being "pro" versions.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love them!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pair of headphones! Now if I can keep from losing them or running over them with the car like the last two pair!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    …been using these for a minute… second pair… use them so much, a third pair is on the list… tips are marginal…vy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is great but I do recommend you purchase it in Bestbuy as they give you more warranty then what apple offers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like them I don’t think they canceled as much no

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like them I don’t think they canceled as much noise as I thought they would. But they do a good job but not the greatest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Airpods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought these for my Father-In-Law. He loves them. Dropped one in water for almost a minute and it still works great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Additional Purchase Required to Charge AirPods!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing keeping me from a 5 star rating is the change in the charging cable. They are expensive enough without having to buy an adapter to charge the AirPods. A HORRIBLE CHANGE TO EXTORT MORE MONEY! Shame on you Apple!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, I feel like these AirPods are more for talking on the phone and listening to music compare to second generation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple - AirPods

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple - AirPods Pro (with MagSafe Charging Cas) - White is the latest version of the AirPods which replace my older set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work as advertised - store experience was great. Awesome to have solid care and attention from associates. Refreshing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my grandson for Christmas but have listened to others that have purchased them and was very well pleased.

    I would recommend this to a friend