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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 15376 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, fit, battery life, price, ease of use, connectivity, and transparency mode of the AirPods Pro. They find the noise cancellation to be particularly impressive, blocking out all outside noise. Customers also appreciate the comfortable and secure fit, as well as the long battery life. The AirPods Pro are considered to be easy to use and connect to devices, and the transparency mode is a useful feature. However, some customers find the AirPods Pro to be expensive, and there are a few complaints about the ear tips, bass, volume control, and charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 560 Showing 11,181-11,200 of 15,376 reviews
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I shop on Best Buy almost 19 years. All my laptop, tv , I Apple pod, printer , Apple watch , washers, always I’m happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple air pods pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product would buy again. Best Buy makes the purchase easy and even reminded my about adding apple care as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Airpods forever

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There’s no other compare to Apple Airpods. 100% will recommend to all minimalist. The rest is not even close.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loud and I love the noise canceling option. I love being able to work out in the gym without talking to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchasing second pair of AirPods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my AirPods. I really loved convenience of being able to pick up on same day of purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple’s airbud pro’s

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 2 pairs of these air bud pros to give to my adult boys for Christmas. They loved them. Great sound control.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these air pods and the features it provides. And love they added the interchangeable ear plugs for them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what i was looking for. Even though im not a apple user but this works flawlessly with all other devices too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Airpods very happy with

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with the airPods that I purchased at Best Buy. This store always provides me great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expected great device from apple :) only problem is when it falls then AirPods fall out but that’s about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these as a gift for my wife, she loves them. Now I’m jealous I just have 2nd gen AirPods without MagSafe :-(

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Airpod pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the noise cancelling option and when I active the noise cancelling option I can really focus on my work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic, best headphones. I wouldn’t even think to look for others after experiencing these

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent raffle prize!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for a raffle prize and attracted a lot of people! All the proceeds were for charity!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was excellent but from BestBuy and worth the price. The experience has so far been great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just OK

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is ok. Fit is ok, but can fall out during activities involving fast movement. Charging is somewhat erratic. Sometimes fully charge overnight, sometimes one or both not so. Still ok for those who can’t afford headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Airpods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Airpods are great! Needed to buy new ones and these are perfect

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Easy to connect, good noise cancelling sound fails

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meh, I feel like I’ve had better sound from cups with a string. They sound flat and pingy, and phone calls sound far away. However, the noise cancelling is much better then other headphones I’ve used, which is why I get concerned when I see people driving with these things in their ears (or any other headphones for that matter). They are also the easiest thing I’ve ever connected with Bluetooth. It’s a good thing I got them on sale, because if I paid full price, they would be going back same day.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great AirPods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these for my daughter-- she is extremely happy- in fact, she has them in her ears all day long

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Air Pods Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! Great sound quality! Very pleased with this purchase! Highly recommended!

    I would recommend this to a friend