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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 15376 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, fit, battery life, price, ease of use, connectivity, and transparency mode of the AirPods Pro. They find the noise cancellation to be particularly impressive, blocking out all outside noise. Customers also appreciate the comfortable and secure fit, as well as the long battery life. The AirPods Pro are considered to be easy to use and connect to devices, and the transparency mode is a useful feature. However, some customers find the AirPods Pro to be expensive, and there are a few complaints about the ear tips, bass, volume control, and charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 577 Showing 11,521-11,540 of 15,376 reviews
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived in a day after ordering and work amazing used them everyday since with no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones thus far

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, love, love these. Work well with my phone. Only issue is they are easy to fall out ear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent sound!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple products are the best and easy to set up. I would recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is excellent Works well Should come with charger Overall very happy with purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best Apple wireless Bluetooth earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an must buy for Apple devices and great wireless Bluetooth earbuds for your iPhone & iPad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The only earbuds I’ll use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pros are the 3rd set I purchased but because I love my so much I bought two more for my family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A gift for my son, he is constantly using them, like that they can charge without a cord

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for all apple users

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for any apple users especially if you’re heavily invested into the apple ecosystem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good I’m ghcihygvhg h8hgvkhghgkhg khgvhig hj giggle juggvjggvjfgvjgfvgfjvjfgvjgfv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super convenient to store away and charge up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I used them all the time. Very easy to charge and keep clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great. The security while in threat is a problem as they fall out too easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the transparency and noise canceling feature. It is nice to just push a button and have both!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, they are the seconds I buy, my children have the same and the quality is supreme

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them!! I refuse to watch anything on my iPhone without the pros! Noise canceling is amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, got it for my grandson and he loves them more then the older model he had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great iPad I believe the best in the market have always purchased Apple products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement pair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves them! This is her 2nd pair. She lost one of the earbuds in a car or somewhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy camper

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the overall experience with this item and very happy that best buy is my king of store

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best earbuds for an iPhone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still the best earbuds for your iPhone. I had a pair of Bang & Olufsen buds which were great but they were tricky sometimes connecting to the phone automatically which was annoying given their price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Problem but hopefully resolved

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First pair quit working after 1 week. Hope this second pair works much longer. Best Buy exchanged without an issue except it took 4 phone calls to get the extended warranty transferred to the new pair.

    I would recommend this to a friend