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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 15376 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, fit, battery life, price, ease of use, connectivity, and transparency mode of the AirPods Pro. They find the noise cancellation to be particularly impressive, blocking out all outside noise. Customers also appreciate the comfortable and secure fit, as well as the long battery life. The AirPods Pro are considered to be easy to use and connect to devices, and the transparency mode is a useful feature. However, some customers find the AirPods Pro to be expensive, and there are a few complaints about the ear tips, bass, volume control, and charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 585 Showing 11,681-11,700 of 15,376 reviews
  • Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with these AirPods I am also very satisfied with the price that I got them in.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Not for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very hesitant about getting these, 1st because I was afraid they wouldn’t stay in my ear and I had to walk around with them in my ear which could prevent me from hearing clearly. 2nd, they are inconvenient because I would always have to have pockets or somewhere to keep the case. People couldn’t hear me on them and they always disconnected from my phone. They sounded good, but they were just not for me.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love 'em and lose 'em.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Third pair we have purchased. My husband keeps losing them and loving them enough to buy more!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My younger son loves them so much that I also brought them for my older son.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones. Apple products are always above and beyond

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Air pods

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had never had air pods before, so I decided to try them. Loved them this is my second pair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AirPod pros are one of the greatest things to touch this god forsaken Earth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love AirPods but now that I got the pros I will not buy anything else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    O was worried they weren’t the real thing bc of price, but they are, and they’re awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Sounds great! Fit not good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great but I've gone through all the changes of the earpieces, and they still fall out of my ear constantly. It's very frustrating.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves her air pods. They work great. Convenient for school work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best all around functioning earbuds. If you have Apple products the benefits are endless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Airpods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase as a gift for my husband. He loves them. Easy to set up and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer in store service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product and excellent customer service! I only purchased my Apple products at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Timely Christmas gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was exactly what my daughter wanted for Christmas since she ha recently Lost her pair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just read a couple of reviews about the airpods pro and there were enough to hook me up,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple iPhone EarPods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These EarPods are very well made and best for total listening of music to receiving calls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple AirPods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple AirPods had 2 replace my 1gen AirPods these came with mag safe charger

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Music

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like them. Great at work no cords in the way. Wish I got them sooner than when I did

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift for a trip

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my husband for a long flight he was taking. Nice gift. Worked perfectly

    I would recommend this to a friend