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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 15376 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, fit, battery life, price, ease of use, connectivity, and transparency mode of the AirPods Pro. They find the noise cancellation to be particularly impressive, blocking out all outside noise. Customers also appreciate the comfortable and secure fit, as well as the long battery life. The AirPods Pro are considered to be easy to use and connect to devices, and the transparency mode is a useful feature. However, some customers find the AirPods Pro to be expensive, and there are a few complaints about the ear tips, bass, volume control, and charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 15,376 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Huge improvement over the base model

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received base model AirPods for free with an iMac. They hurt my ears, and so my wife surprised me with these. Before owning them, I didn't think they were possibly worth the price, but I feel very differently now. Before considering the Apple connectivity, they are good headphones. The sound quality is really good, the noise cancelling is pretty good (not over-the-ear quality of course), and the pass-through sound is something I never know I needed. If you did't know, when not in noise cancelling mode, they actually use the microphones to make it so that you can hear your surroundings, which makes them amazing for phone calls, since you can hear your voice in a natural way. As for the Apple connectivity, they pretty seamlessly let me switch between devices. Being nit-picky, I will say, if you work on a Mac (and pair the airpods to it), and use your iPhone for calls throughout the day. Sometimes they think they're smarter than you and sync to the wrong device. But fixing this is just clicking connect in BlueTooth settings, or choosing the audio device in call, so not a big deal. If you want wireless earbuds, have apple devices, and can afford the price difference, these are most definitely worth the difference from the base model.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them the sounds a bit big for my small ears but this is what i wanted

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product Apple at his best in all the best resolution and great connectivity

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Transparency mode

    Rated 5 out of 5 stars

    Sound quality is perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are perfect for working out, working on your computer, or even riding around. They are also compatible with android products. The sound quality is great. The noise cancellation is perfect for blocking out outside noise. The transparency mode is my favorite. I can have my Music playing and still be able to hear my surrounding with out having to take one out

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great and long lasting

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and quality and have worked for years now

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are 10/10. Noise cancelling is a must and love how they can be tracked!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Don’t hurt my ears

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light dont even know I have them in and they don’t hurt my ears

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Apple products

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Apple AirPod pros have been working great for the past year definitely worth purchasing

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Just make the purchase (:

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After losing my first pair of these I decided to go with a different brand, quickly I went back to Best Buy to purchase another pair of pros. These are wonderful for working out as they are sweat proof and comfortable. The sound quality is wonderful, they stay charged for what seems like forever, they are easy to use and 100% worth the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sounds is great

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds is great on these things! Not so durable during accidental falls. Had to get these fixed about twice due to accidental falls and cracking/static sounds after the fall.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    The best !

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these as an upgrade from the first Airpods and I love these so much! They are extremely comfortable with the rubber things that sit in your ear. I also work out and go on runs with these and never have had any issues with them falling out! Definitely recommend. I do keep mine in a case to tell them apart from others and also protect them.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work excellent I have dropped them in a 75 gallon fishtank

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These AirPods are super good. They've never had any issues and still sound super good. i recommend them

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great upgrade

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these airpods as a gift since I already have a pair myself. We're an apple user family so my son loved the upgrade from the first generation. The auto is well balance battery life is great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the first and second generation AirPod pros and these are my favorite the battery is amazing on them I can study for hours and they’ll still have battery I highly recommend them

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought these for myself and I love them. They are great to use at the gym, and the noise cancellation option is great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing AirPod pro

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AirPods Pro are of best of quality and are amazing

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All around amazing headphones and hard to beat the quality.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing AirPods! Totally recommend buying these. They last long and battery is great as well!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Excellence

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality. Excellent battery life and great connectivity.

    I would recommend this to a friend