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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 15376 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, fit, battery life, price, ease of use, connectivity, and transparency mode of the AirPods Pro. They find the noise cancellation to be particularly impressive, blocking out all outside noise. Customers also appreciate the comfortable and secure fit, as well as the long battery life. The AirPods Pro are considered to be easy to use and connect to devices, and the transparency mode is a useful feature. However, some customers find the AirPods Pro to be expensive, and there are a few complaints about the ear tips, bass, volume control, and charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 15,376 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Air buds

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality in love with them sound canceling us good

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice airpods

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good airpods easy to use good sound and goood speakers

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPods

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my wife as a gift and she loves them. Especially the noise canceling.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Big Improvement Over the Original AirPods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the original AirPods since they first came out and resisted buying the Pro model thinking that it was just incrementally better. I was wrong. The difference is huge and I should’ve bought the Pros when they first came out. The fit is much better, the sound quality is way better, and the noise cancelling is nothing short of incredible.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are amazing. I have been using them for a little under a year and they haven’t messed up or broke.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great Apple Air Pods Pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were bought for my granddaughter for Christmas. This will be her third pair because the dogs seem to love them. They are a great to have. Her first pair wasn't the pro but her second and third set are because she likes to be able to change the part that goes in your ear for a better fit. They have a great sound and are comfy in your ears. I do recommend these but beware of the dog they love them.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Apple got it right

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear quiet holds a good charge and stay put. These are great for work.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Huge improvement over the base model

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received base model AirPods for free with an iMac. They hurt my ears, and so my wife surprised me with these. Before owning them, I didn't think they were possibly worth the price, but I feel very differently now. Before considering the Apple connectivity, they are good headphones. The sound quality is really good, the noise cancelling is pretty good (not over-the-ear quality of course), and the pass-through sound is something I never know I needed. If you did't know, when not in noise cancelling mode, they actually use the microphones to make it so that you can hear your surroundings, which makes them amazing for phone calls, since you can hear your voice in a natural way. As for the Apple connectivity, they pretty seamlessly let me switch between devices. Being nit-picky, I will say, if you work on a Mac (and pair the airpods to it), and use your iPhone for calls throughout the day. Sometimes they think they're smarter than you and sync to the wrong device. But fixing this is just clicking connect in BlueTooth settings, or choosing the audio device in call, so not a big deal. If you want wireless earbuds, have apple devices, and can afford the price difference, these are most definitely worth the difference from the base model.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The only AirPods you should buy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The main reason why I got these was for the noise cancellation and they do not disappoint!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPods

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AirPods sound crisp and great on the noise cancellation

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Beautiful sound

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great, I use them probably 10-12 hours a week to talk on the phone or just listen to podcast.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Just make the purchase (:

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After losing my first pair of these I decided to go with a different brand, quickly I went back to Best Buy to purchase another pair of pros. These are wonderful for working out as they are sweat proof and comfortable. The sound quality is wonderful, they stay charged for what seems like forever, they are easy to use and 100% worth the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Transparency mode

    Rated 5 out of 5 stars

    Sound quality is perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are perfect for working out, working on your computer, or even riding around. They are also compatible with android products. The sound quality is great. The noise cancellation is perfect for blocking out outside noise. The transparency mode is my favorite. I can have my Music playing and still be able to hear my surrounding with out having to take one out

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought these for myself and I love them. They are great to use at the gym, and the noise cancellation option is great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPods

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice AirPods sound amazing to perfection would definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    The best !

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these as an upgrade from the first Airpods and I love these so much! They are extremely comfortable with the rubber things that sit in your ear. I also work out and go on runs with these and never have had any issues with them falling out! Definitely recommend. I do keep mine in a case to tell them apart from others and also protect them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Air pods pro

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality sound and comfort. Recommend for those who work in construction.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected, have had another pay for a few years.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price they are good, but if you can afford it, get the 2nd gen.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Great AirPods

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fit perfect and clock out what I don’t want to hear. Very comfortable also.

    I would recommend this to a friend
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