Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 15376 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, fit, battery life, price, ease of use, connectivity, and transparency mode of the AirPods Pro. They find the noise cancellation to be particularly impressive, blocking out all outside noise. Customers also appreciate the comfortable and secure fit, as well as the long battery life. The AirPods Pro are considered to be easy to use and connect to devices, and the transparency mode is a useful feature. However, some customers find the AirPods Pro to be expensive, and there are a few complaints about the ear tips, bass, volume control, and charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 15,376 reviews
  • Cons mentioned:
    Bass

    Rated 4 out of 5 stars

    Decent headphones.

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones. The noise canceling is lacking quite a bit and the base is far inferior to the Sony xm4000. Overall i like them but they wouldn't be my first choice today.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Airpod Review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Air pods sound fantastic for their size, and the battery life for the AirPods alone are great for their size, the charging case battery life is actually 10 times better than the AirPods battery life to me the charging case stays charged longer than the actual AirPods. Airpods have an amazing microphone, you can talk to Siri through AirPods, and make phone calls, and have amazing sound. They don't only connect from your iPhone but they can connect from your iPad, or Apple watch as well, which is great for when you don't have your phone but still want to listen to music.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods apple

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this and I recommend it and Siri works with it which makes it easier for me as an Amazon’s driver sheikh driving I can talk to Siri to make phone calls without touching my phone I recommend this

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Hubby loves them!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got them for my hubby for Christmas and he LOVES them! Said they are the best AirPods yet and loves all the features it has and how easily they stay in his ear. He uses them for work and no complaints. He also mentioned the clarity is unreal, especially when using the background noise cancelling feature. He highly recommends them to all Apple lovers!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Nice buds!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my AirPod Pros! Great audio and easy to use with my 13 Pro. So nice to not have a cord and like having noise canceling feature when traveling. I had to use the smaller silicone tip on my right ear, now both fit good. The only thing I would like Apple do is offer this in black, but it’s not a deal breaker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't live without them!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things have made my life so much easier and are worth every penny if you are on the phone often. I am realtor it allows me to talk and work so much easier. I lost one pair and had to buy another pair within a week, I couldn't function without them.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Airpods

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the MagSafe charging case and the fact the battery life lasts a long time. Good quality headphones

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound quality and amazing noise cancellation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first owned the first generation AirPods before the AirPods Pro came out, I loved it. The sound quality was so great, I enjoyed my first generation AirPods. The only one thing that the first generation AirPods didn’t have was the noise cancellation. I owned and have been using my first generation AirPods since 2018. In 2022, that’s when I later found out that the newer version of the AirPods which is the AirPods Pro have the noise cancellation which is great. So I decided to get the AirPods Pro in 2022 and I gave my first generation AirPods to my mother. I know 2022 is late but I think it’s still worth it to get the AirPods Pro in 2022. Noise cancellation is a relief for me because whenever I go somewhere, let’s just say riding the subway train, I can no longer hear anything what’s going on around me like any noises or people talking loud. I can only hear my music playing while I’m wearing my AirPods Pro, thanks to the noise cancellation feature that the AirPods Pro have. I definitely recommend this to anyone who are looking for great sound quality and noise cancellation, then you want to get the AirPods Pro.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Worth the upgrade

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much better than the regular AirPods. I was concerned about the fit as I know others have had problems, which is why I bought the regular AirPods first. Those were no better than an old style corded one for hard plastic fit in the ear. But these were perfect for me, comfortable. I love the noise cancellation feature too. Worth the upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Transparency mode

    Rated 4 out of 5 stars

    Great But Miss The Original For Phone Calls

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from the regular AirPods, I really struggled in the beginning because they block out external sound really well. If you don't like hearing your voice in your head while on a phone call, you will not like these. There are settings on your phone that allow you to change it to completely noise cancel, or transparent so it allows all of the sounds in. Noise cancelling works incredibly well, and transparent does too, but it does still block some outside noise. For music, I wished there was a volume control on the AirPods themselves. Still, a great product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great fit

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sound quality. Bought for my son and he uses every day

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Air Pods

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my AirPods. Was hesitant at first wearing these in the gym, but they are great!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Earbuds

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for the gym and running cause it won’t fall off your ear!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Air Pods

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, i really like them a lot. The best i have had so far!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth every penny.

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible sound. Glad Best Buy had them locally. Needed a last minute birthday gift.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Happy customer

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long term use, great audio quality, and easy to travel with.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPods

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great. Noise cancellation a really nice touch. Great sound and feel in ear

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love these headphones, they are great for for working in loud environments.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Spatial Audio for the WIN

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for something that sounds better than the original AirPods, you probably won't find it here. The sound quality improvements are very minimal but the noise cancellation, transparency, and spatial audio modes make up for this. Comes with several different sized eartips. Battery life is excellent and wireless charging works wonders.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Airpods

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the second pair for my son, the first lasted for several years. He's been very happy with them.

    I would recommend this to a friend