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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 15376 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, fit, battery life, price, ease of use, connectivity, and transparency mode of the AirPods Pro. They find the noise cancellation to be particularly impressive, blocking out all outside noise. Customers also appreciate the comfortable and secure fit, as well as the long battery life. The AirPods Pro are considered to be easy to use and connect to devices, and the transparency mode is a useful feature. However, some customers find the AirPods Pro to be expensive, and there are a few complaints about the ear tips, bass, volume control, and charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 15,376 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that these automatically connect with my phone, iPad, and Apple TV. When I travel on planes, the noise cancelling is nice. But, I wouldn't get them if you don't have Apple products; then the features I just mentioned are moot.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Love these!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I especially love the noise canceling feature with these. I go to the gym and I can be in my own little world listening to my music and working out. They charge quickly and hold a charge for a long, long time. I love that the case holds a charge

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best earphones period.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earphone design. Comfortable and very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Surprisingly Excellent Sound Quality.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, connectivity with iPhones, iPad’s, MacBook Pro, iMac, and with total tech membership and sale price discounts we needed up getting 3 for everyone in the family. Will use these from now on for travel versus larger and bulkier Bose Noise cancelling headsets.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best AirPods yet!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them! Loud and clear music and is easy to pair with phone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice to buy

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality and audio quality is very Good..

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent gift. These airpods are awesome and the quality 10

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Better than expected

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gotta say, i fought it for too long. I didn't want to buy the airpods pro because i didn't want to be the typical person. But then all the reviews i kept reading just keep pushing me more towards buying them. I first went for the beats fit pro, but i gotta say that as much as i loved the design and how they didn't fall off my ear, i was kept wanting more out of the earbuds. Many will say, "they are tiny, what can you expect?", but I've been blown away before by earbuds as big as those. I ended up returning them because i didn't believe they were worth the money i had spent. I continued to search and search since my earbuds were not functioning properly when making calls and kept disconnecting. The earbuds were another brand. At last i gave in and bought the airpods pro, also, when I was trying to buy them, they were sold out. When I bought them I was amazed, not only of how fast they connected to my phone, but how good the noise canceling works. Although it still worries me that they'll fall off my ear, they fit perfect and i love the sound of them. Not only that, but they are great for phone calls even in the wind. According to people, i sound clear. i don't know yet how much of a big fan i am of the charge, so far I've connected my airpods like two or three times. But i am liking them so far, more than i care to accept, and thinking of upgrading my Fiancée's airpods to the pro ones. I hope we are not changing phone brands anytime soon because this will be an expensive exchange. Great guy, i recommend to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great for Apple fans

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great. I know those serious about audio quality will find them lacking but to me they sound great. They fit well (though I changed out the ear pads for memory foam ones for a better fit). And pair beautifully with Apple products.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Sound

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound. Excellent quality. Would defiantly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well. The Battery pack extends its life.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    airpods

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing earphones never had something like this really like it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing sound, still learning.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these headphones during the Black Friday sale. I hate spending a lot of money on myself and try to be frugal. After countless recommendations from friends, I picked up a pair for myself. I did not realize the ease of access was to use these AirPods would be so effective. I now listen to music while I walk on the track, shop in a store, or watch a video on my phone while eating lunch. I especially love the feature that blocks out all incoming audio or enables audio to pass through. Relistening to old albums on my phone reveals that I had not been listening to all the parts of my music for years! The music sounds more rich than before. I'm still learning all of the functions and still adjusting to the earpiece design, but it's becoming easier with each use. The price is still a big factor for anyone to consider, but if you want to invest in a good set of wireless headphones then these are a great solution.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Transparency mode

    Rated 5 out of 5 stars

    My super Pods…

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My AirPods Pro are amazing!! The ability to block out sounds for foolproof focusing is perfect at times, but the transparency mode is excellent, when you are multi tasking and need to get a job done but want to be aware of people and other sounds in your environment…

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great for all Sized Ears

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a big fan of these. I have small ears and small ear canals and have never been able to use ear buds or air pods in the past. I love that they have 3 options for sizes for the rubber piece. The small fits me perfectly. Wonderful invention, Apple did great

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    AirPods Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love these! When using the noise canceling feature on a flight, I hear absolute no background noise. The charging case is is easy to use and these Air Pods last a long time after charging. Highly recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Can't Hear Mom! These are So Clear & Loud...

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprise purchase for my son, he loved them. He said they were much more comfortable that the previous model he owned and the clarity and sound must have been so amazing that he can not hear me at all when I call him to do his chores!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    One of the bests

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and battery lasts for hours. I like it.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the airpod pros. This is my first pair of AirPods because I hate things being in my ear. With the AirPod pros it doesn’t bother my ears and it’s more convenient than have to constantly have my phone on speaker to hear. The noise cancellation feature is the coolest.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    pods

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product have enjoyed these for many hours of listening

    I would recommend this to a friend