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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 15376 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, fit, battery life, price, ease of use, connectivity, and transparency mode of the AirPods Pro. They find the noise cancellation to be particularly impressive, blocking out all outside noise. Customers also appreciate the comfortable and secure fit, as well as the long battery life. The AirPods Pro are considered to be easy to use and connect to devices, and the transparency mode is a useful feature. However, some customers find the AirPods Pro to be expensive, and there are a few complaints about the ear tips, bass, volume control, and charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 95 Showing 1,881-1,900 of 15,376 reviews
  • Rated 5 out of 5 stars

    Love them.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are definitely better than the last ones I have. The microphone quality is really great at the time it was a good investment since I have two iPhones and two iPads. It sinks really well with all my products.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Battery life worth a little discomfort.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably not much that anyone else hasn’t said yet. They are much bulkier than the Gen 1 or 2 AirPods and after a couple weeks my ears still hurt when using them for a prolonged time. The rubber tips require quite a bit more force to pop off than I expected. I thought I was going to tear them when I first tried replacing them. The battery life though is awesome. My Gen 1s get about 50 mins when on conference calls but I’ve been on calls it seems for hours with these and can still get a hour or two audio listening as well. Haven’t really messed around with the noise canceling since I mostly use them when out walking with the dog so leave them in Transparent or normal mode for safety.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    AirPods Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wireless charging if u have the dock for it. They fit perfect in ear and I love the noise cancellation. This is my second pair because the first ones no longer work nor do they have warranty on them anymore. Just wish they were a bit cheaper price.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound! It's very comfortable clear and bass sounds good. These feel very comfortable in your ears and don't start to hurt after awhile like some other ear buds I've used! I bought these on Black Friday, couldn't pass on the sale! Would recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Big improvement Apple!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up today and I’ve had the Pro’s before and they sounded good but fell out easily. These are way better. A small change in design helped so they don’t fall out. The sound is quite literally amazing. As good as my Bose ear buds but easier to use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Apple AirPods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my AirPods! They work great. Battery life has been exceptional. They are simple to use. Great for school. Highly recommend if you are looking for some in ear headphones. Also, the noise canceling is fantastic!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Much improved over originals

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the improvements made to the Pros compared to the originals. The noise canceling feature on plane flights or in loud environments is much better than I expected it would be and the battery life is improved dramatically. I use them everyday.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great product for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these so worth the money for the noise canceling capabilities alone. Great volume sound and battery life just wish find my worked on the case too. Recommend the add on ear clips for those active or when on a plane!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Crystal Clear

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the cost.. crystal clear earphones, music wise & communication. Plus the charging case really comes in handy with a set of changeable ear pieces to fit your ears perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit & sound great. Wish I would of bought them when I first heard about the ear buds. Most of my friends have them also . I haven’t heard anyone say anything bad about the Apple ear buds . I would definitely recommend the Apple ear buds to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    AirPod pros are fantastic!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, and a comfortable fit! I’ve never had wireless earbuds before, and I’m glad I decided on these. Definitely glad I sprung for the little extra and got the pros! The sound is awesome, and the noise cancelling feature is wonderful !

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Sounds great, even on a noisy airplane!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I snagged these since my Gen1 AirPods started having some battery issues. I was pleasantly surprised at how well the noise cancelling worked on these. Also, the different sized ear pieces were a great touch - it helped them fit better in my ears.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great but...

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them! The audio quality is amazing! Just not sure about the microphone liability...

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Good Noise Cancellation despite small form factor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my first Airpods. They sound good for the price. They stay in ears if used with correct size ear tips (most of the time). Noise Cancellation is good enough for everyday use. Again, right size tips gives best Noise Cancellation experience.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    AirPods Pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Apple AirPod Pro, I'm glad I upgraded. The pods are so light, they feel so good in my ear I don't even know that I have them in compared to the previous pair I had. It was definitely worth the investment.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Active noise cancellation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Active noise cancellation. Comfortable and easy fit. Connectivity has also improved

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first pair of AirPods and I love them. Super easy to pair and connect automatically when I open the case. It also shows battery level of Pods and case. They fit perfect in my small ears. The sound is great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had curbside. They came right out with my order and didn’t have to wait long. The headphones are great. I love the sound quality and I like that it automatic connects to all my apple devices. I also like that they charge fast

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great listening experience.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fit and sound. Noise reduction and spatial modes do a great job in enhancing the listening experience. I use them all the time with my apple tv when watching movies and tv shows. So far no problems. Bluetooth set up is very simple.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Big fan! Amazing noise canceling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Air Pods Pro. The noise canceling is absolutely amazing. They are very comfortable to wear and are extremely comfortable to be on the phone with or exercise. I would highly recommend them and already bought them for my dad as well.

    I would recommend this to a friend