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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 15376 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, fit, battery life, price, ease of use, connectivity, and transparency mode of the AirPods Pro. They find the noise cancellation to be particularly impressive, blocking out all outside noise. Customers also appreciate the comfortable and secure fit, as well as the long battery life. The AirPods Pro are considered to be easy to use and connect to devices, and the transparency mode is a useful feature. However, some customers find the AirPods Pro to be expensive, and there are a few complaints about the ear tips, bass, volume control, and charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 98 Showing 1,941-1,960 of 15,376 reviews
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Excellent product. Would buy again!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, comfortable fit and amazing noise cancelling. I like how compact these are and they work so well with the apple eco system. Great for working out or everyday use. The noise cancelling feature works amazingly!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Air pod pros are amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Air pod pros. To be able to switch from noise canceling to be able to hear someone talking to me and still hear my music or videos is great. They are comfortable and great for everything.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These airpods probably have the best sound quality you can get with earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Airpods Pro

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Product! No issues at all, this has been running great and fulfills all my daily needs.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Very pleased!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! I ordered these on line, hoping they wouldn’t hurt my ears like any other earbuds I have used in the past have. These are surprisingly comfortable, and I haven’t had a problem with them falling out. Great sound.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 3 out of 5 stars

    I don’t even know - I’m inner ear challenged..?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried a TON of earbuds and have come to find out I’m a challenging ear bud customer. Everything I try is uncomfortable or won’t stay in. A friend swore by these for months and months saying they were super comfortable so I gave in and tried them. They’re comfortable for a bit but end up hurting just like most others. They also don’t stay in place well. I’ve tried all the different size tips but apparently I had a very atypically shaped inner ear, lol. Sound quality is great. Most of the click controls are some of the easiest I’ve experienced though I can’t ever seem to get it to UN-pause after pausing and have to go back to the phone to start up again which is obnoxious. I’ve had my “I live in my AirPods” teenagers try to help and they couldn’t figure it out either so I don’t THINK it’s a “user error” issue. I did lost one unknowingly when I dropped the case and the “find my airpod pro” function worked really well! Battery life is good, though not as good as my Raycons.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Love them!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds are so awesome I bought a second pair! Love the noise canceling feature! Plus they last most of my work day without having to recharge and the case will charge them 4 times before it needs recharging itself.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Yesss!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lovely especially the noise cancellation very much recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Average at best

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros Easy to pair, Decent Sound (But there's others out there that are way better) Cons The mic is horrible, far worse than the regular Airpods due to the codec being used. The person on the other line will hear everything around you. I was told that's normal for the pros. Sounds is average at best, The Bose and Sennheiser sound way better for the price

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great audio and better when paired with an iPhone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound great. I may have weird shaped ear canals, because these come loose while I am talking or chewing, and that is with the largest silicone ear tip. That is the only reason I am not giving 5 stars. The test fit with my iPhone says I have a proper seal, but it works it’s way out. The price is on the high side, but I like how they integrate with my iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    AirPods the BEST!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These AirPods are great! I held off getting them because I didn't think that they would be comfortable to wear. I was wrong. The sound is fantastic and the battery life is great. Buy them you will not be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great value overall!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good ear pods for the price! Audio is crystal clear, however outside noise cancellation could be better as you’ll still have a fair amount of sound coming through. Comfortable as well on the ears!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Transparency mode

    Rated 4 out of 5 stars

    Good with fit issues

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these to replace my gen 1 airpods. The noise canceling is fantastic and the transparency mode is a cool feature that I wasn’t expected to like but is really useful. Downside is fit. The original airpods fit perfectly. These, even with the three different sized rubber tips, still don’t fit as well.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    Best AirPods!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best AirPods yet!! I love how they fit in my ears so much better and don’t cause any pain and it has the different sizes especially for us that have small ears!!! Battery life is amazing!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portable and great quality sound

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't an AirPods fan before, but after using this for a few days, I have considerably lessened the use of my Shure 846s. Primarily, due to the ease and comfort of these tiny devices that integrates really well with Apple Devices. Highly recommend for a more day-to-day user.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 4 out of 5 stars

    nice but volume on amazon fire stick is a no go

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cant control volume on fire stick fit good sound good long charge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, sound. Easy to pack up and charge with included case. Perfect for concerts- high quality sound while eliminating background noise with cancel function.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best thing I’ve purchased lately

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing I’ve purchased in a while! I love them awesome sound quality and capabilities. I love how they connect to my Apple TV so that I may watch movies and shows late night without disturbing the family!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Transparency mode

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great in-ear headphones. Noise cancellation works very well, transparency mode works well also. Bass is decent. Additional parts can be purchased online if you struggle with them falling out of your ears.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Good quality for the price.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it’s a major upgrade over the first version. The sound is crystal clear. No complaints over the highs and lows. Really amazing sound and the battery life is an improvement. No sign of loss sound like the first one.

    I would recommend this to a friend