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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 31488 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers commend the AirPods Pro 2 for their excellent sound quality, comfortable fit, and impressive battery life. Users also appreciate the seamless connectivity with iPhones and the effectiveness of the transparency mode. While the price point is a concern for some, a few users expressed reservations about the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 31,488 reviews
  • Pros mentioned:
    Battery life, Comfort, Fit

    Rated 5 out of 5 stars

    Air Pod Pro 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple AirPods Pro 2 are hands-down the best wireless earbuds I’ve ever owned. Apple has refined nearly every aspect from the first generation, creating an experience that feels both premium and effortless. Sound Quality: The audio is rich, balanced, and crisp across all ranges. The improved Adaptive Audio and Personalized Spatial Audio make every song feel immersive—whether I’m listening to classical, pop, or podcasts. The new H2 chip delivers deeper bass and clearer mids without any distortion, even at higher volumes. Noise Cancellation & Transparency Mode: The Active Noise Cancellation (ANC) is incredibly effective—easily blocking out traffic, plane noise, and background chatter. The Adaptive Transparency Mode is also a game-changer, automatically adjusting to loud sounds around you without losing awareness of your environment. Comfort & Fit: Apple includes multiple ear tip sizes, and the fit is secure yet comfortable for long listening sessions. They’re light enough that I forget I’m wearing them, even during workouts or long flights. Battery Life & Charging: Battery life has noticeably improved—around 6 hours on a single charge, and more than 30 hours with the MagSafe case. The case itself is compact, charges via Lightning, USB-C, MagSafe, or even an Apple Watch charger—super convenient! Smart Features: The Find My integration and built-in speaker on the charging case make locating them so easy. Touch controls for volume adjustment are smooth and intuitive. Pairing and switching between Apple devices are instant, as always. Verdict: The AirPods Pro 2 deliver outstanding sound, world-class noise cancellation, and seamless Apple ecosystem integration. They’re pricey, but worth every penny for the quality and convenience they provide.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gloria gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent gift perchase for my son he loved it, I would recommend this idem to anyone .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use not giving me any kind of hard time and also this product had made my daily routine easy and flexible

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3rd pair LOL we

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPod pro make my business run 10 times easier with wireless calling and voice controls

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my airpods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My original airpod pros had stopped working so i got the second gen and have been using them daily due to their versatility.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give it no stars I would. When I received the package I was excited to open it but when I opened the AirPod box, the earbuds looks old and used. So I proceeded for a return. A few weeks later I re received the AirPods in the mail. I called and asked why, they told me that the serial number didn’t match the box, me being confused and asked for more information about it. They said that I had to go call a different number which I did. This costumer service told me to return it and they’ll give me a refund . Not too long ago I re received the AirPods in the mail again. So I called costumer service once again, they didn’t help me out at all nor did they even try to ask. All they told me was the serial number doesn’t match the box . And then proceeded to hang up on me. I waited 40ish minutes on call just for her to hang up on me. Now not only do I have the used AirPods with me, but also loosing money because of this problem. I am very disappointed in this and wouldn’t recommend people buying it too

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Yay for AirPods

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What to say? A perfect product! Makes phone life so much easier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get em

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I like them a lot and pepperoni garlic bread

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great AirPods

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are great, especially if you need small earbuds in order for them to stay in your ear.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    AirPods Pro 3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good don’t have no problems with the airpods

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headphones!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect, thank you for the deal, BestBuy, a happy customer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Ciatomee

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    loveee my Airpods. Don't leave the house without it. Thank you best buy for haaalw free delivery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgraded pods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to upgrade my airpods and these were perfect .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods Pro 2nd generation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best AirPod I ever had good service the employees were kind and nice didn’t had to wait too long on the line.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple AirPod pros

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only a great value especially for an apple product but superior than almost all other earphones on the market.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great to listen with no background noise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great , my husband is a truck driver and these are amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones!! I love how easy they work with my iPhone and all my Apple products!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some new features on this generation of AirPods. You can now use find my for the case too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Pro 2nd Generation Air Pods

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these on sale for my grandson birthday. They were exactly what he wanted and on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple is the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and great customer service, I am enjoying the music with the new AirPods

    I would recommend this to a friend