Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$209.00
Save $40.99
Comp. Value: $249.99

Customer reviews

Rating 4.8 out of 5 stars with 31499 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers commend the AirPods Pro 2 for their excellent sound quality, comfortable fit, and impressive battery life. Users also appreciate the seamless connectivity with iPhones and the effectiveness of the transparency mode. While the price point is a concern for some, a few users expressed reservations about the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 108 Showing 2,141-2,160 of 31,499 reviews
  • Rated 5 out of 5 stars

    Can’t beat ‘em

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic pieces of work these little guys are!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods Pro

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Excellent I’m very happy I recommend it so much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them use them all the time to listen to music!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this AirPod, work very well with all the mode.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Airpods Review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, Very Easy to use, Nice to have when working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    !!!!!!!!!!!!!!!!Very good earbuds!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple AirPod pros

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best AirPods I’ve ever had I love them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent airpods

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent airpods with very nice features for best proce

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Airpods

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its fantastic airpods and new features are splendid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Airpods Pro

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and best deal I could find on the web

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Connectivity, Sound quality

    Rated 5 out of 5 stars

    Still One of the Most Impressive Earbuds Ever

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Pro 2s are an easy 5 stars for me. I used them for over a year before moving to the Pro 3s, and honestly, they set such a high bar that it is hard for anything else to beat them. Day to day, they just worked every time I put them in my ears: quick connection, stable audio, and no random disconnects or weird glitches. The controls on the stem were genuinely game changing. Being able to play, pause, skip tracks, and adjust the volume right from the stick of the bud meant I rarely had to reach for my phone. It made walking, commuting, or working at my desk feel much more seamless, because everything I needed was literally at my fingertips. On top of that, the head gesture controls to accept or reject calls felt almost futuristic. A quick motion to handle a call without fumbling for a button or screen was incredibly convenient and quickly became something I relied on. Sound quality was excellent across the board, with clear vocals, detailed highs, and satisfying bass that never felt muddy. The noise cancellation was strong enough that I could tune out background noise and really focus, whether it was music, podcasts, or calls. Transparency mode was also very natural, so I could stay aware of my surroundings without feeling like the sound was artificial or harsh. Comfort and reliability rounded out the experience. I could wear them for long stretches without discomfort, and they stayed secure enough for everyday use. The case was compact and easy to pocket, with enough battery life between the buds and the case to get me through long days without worrying. Overall, the AirPods Pro 2s are simply amazing in almost every way and remain one of the best audio products I have ever owned.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not genuine AirPods Pro 2

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Pro 2 that is received from the Marketplace vendor was not a genuine Apple product because I found that to be either a used product or a refurbished one or a fake product. The Marketplace vendor was quite response when I messaged them about the product, but they did not confirm the genuineness of the AirPods. Also, I couldn’t update the firmware for n the AirPods, which raised my concern and hence I returned the product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    President

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After just three months of use the $200.00 ear buds failed. The bigger failure is that Best Buy local management would not replace them. Instead, he asked me to drive 50 miles out of my way to find an Apple Store, or, use his “Geek Squad” service which takes five weeks to return them to me. After spending about $5,000 on purchases in this Palmdale store in the last few years, I’M DONE! I’d strongly suggest anyone looking to buy anything from Best Buy, look to Amazon. They are far easier to deal with, and have always stood up for getting a customer a replacement without any qualms or arguments. What a joke.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Incredible performance

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The airpods pro is definitely a no brainer solid earbuds. Just wish the fit was better even though its subject.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Air pods pro 2nd gen.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound ok , not really hi res . Got them on sale best deal would not buy regular price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Air pod pro

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started hearing a loud screeching sound a week after purchase. It stop and never heard again. Hopefully no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Apple

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound but one of the headphones does not call Siri. Maybe it’s a malfunction

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wost Customers service!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the only pictures I took. This is the representative who handled it over phone and shipped a replacement he stated for us to send in the Walmart  one we received which shows ot was received by you guys already showing proof of the item we got which was NOT best buy airpods and we clearly know Best Buy does not have Walmart  merchandise. I've talked to 3 representatives over phone since after him because kept saying it was preparing for pickup at a Highland store because I feared this would happen again so requested for it to be picked up by ME. Now I have paid for some airpords  we never got instead were stolen or switched during shipping them. These are a Christmas  gift for our daughter. I understand  and realize the reason for an investigation  but we have done everything  we were asked to do in order to receive our airpods for our daughter before c and we still have NO airpods but paid for these. Please please something  has to be done this is stressful  and very upset as we have purchased other items for our kids for Christmas  from best buy and we receeived those items through delivery ordered airpods and this happens.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Connectivity, Sound quality

    Rated 5 out of 5 stars

    AirPods

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple AirPods Pro are a premium pair of true wireless earbuds that offer a blend of high-quality audio, effective noise cancellation, and seamless integration with Apple’s ecosystem. Design and Comfort: Featuring a sleek, glossy white design, the AirPods Pro come with three sizes of silicone ear tips, ensuring a secure and comfortable fit for various ear shapes. This in-ear design not only enhances comfort but also contributes to improved sound quality and noise isolation compared to the standard AirPods. Additionally, the earbuds have an IPX4 rating, making them resistant to splashes and sweat, suitable for workouts and light rain.  Sound Quality: The AirPods Pro deliver a balanced audio experience with rich bass and clear highs. Whether you’re listening to bass-heavy tracks or orchestral pieces, the earbuds provide a satisfying and immersive sound profile. Adaptive EQ technology automatically tunes the music to the shape of your ear, enhancing the listening experience.  Noise Cancellation and Transparency: One of the standout features is the Active Noise Cancellation (ANC), which effectively reduces ambient noise, making them ideal for commuting or focusing in noisy environments. The Transparency mode allows external sounds to pass through, enabling awareness of your surroundings without removing the earbuds. This feature is particularly useful for conversations or when you need to be alert to your environment.  Controls and Connectivity: The force sensor on the stem of each earbud provides intuitive controls for music playback, calls, and switching between ANC and Transparency modes. Hands-free access to Siri is also available, allowing for voice control. The H1 chip ensures a stable and seamless connection with Apple devices, facilitating quick pairing and device switching.  Battery Life: The AirPods Pro offer up to 4.5 hours of listening time on a single charge with ANC enabled, and more than 24 hours of total listening time with the wireless charging case. The case supports Qi-certified chargers and provides fast charging capabilities. Pros: • Effective Active Noise Cancellation  • Comfortable and secure fit • High-quality sound with Adaptive EQ  • Seamless integration with Apple devices • Sweat and water-resistant design Cons: • Premium price point • Battery life could be longer • Limited customization options for sound preferences Verdict: The Apple AirPods Pro are a top-tier choice for those seeking high-quality true wireless earbuds with excellent noise cancellation and seamless integration with Apple devices. While they come at a premium price, their performance and features justify the investment for users within the Apple ecosystem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing deal

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Condition! Excellent service, thats all I can say with bestbuy

    I would recommend this to a friend