Customer Ratings & Reviews

airpod pro is the best ear phone available in the universe

To use the volume control on the AirPod is difficult until you find just the right spot to it. The size is large for my ears and causes a lot of soreness.

They was on sale always get a good deal at Best Buy

The Apple AirPods Pro 2 are hands-down the best wireless earbuds I’ve ever owned. Apple has refined nearly every aspect from the first generation, creating an experience that feels both premium and effortless. Sound Quality: The audio is rich, balanced, and crisp across all ranges. The improved Adaptive Audio and Personalized Spatial Audio make every song feel immersive—whether I’m listening to classical, pop, or podcasts. The new H2 chip delivers deeper bass and clearer mids without any distortion, even at higher volumes. Noise Cancellation & Transparency Mode: The Active Noise Cancellation (ANC) is incredibly effective—easily blocking out traffic, plane noise, and background chatter. The Adaptive Transparency Mode is also a game-changer, automatically adjusting to loud sounds around you without losing awareness of your environment. Comfort & Fit: Apple includes multiple ear tip sizes, and the fit is secure yet comfortable for long listening sessions. They’re light enough that I forget I’m wearing them, even during workouts or long flights. Battery Life & Charging: Battery life has noticeably improved—around 6 hours on a single charge, and more than 30 hours with the MagSafe case. The case itself is compact, charges via Lightning, USB-C, MagSafe, or even an Apple Watch charger—super convenient! Smart Features: The Find My integration and built-in speaker on the charging case make locating them so easy. Touch controls for volume adjustment are smooth and intuitive. Pairing and switching between Apple devices are instant, as always. Verdict: The AirPods Pro 2 deliver outstanding sound, world-class noise cancellation, and seamless Apple ecosystem integration. They’re pricey, but worth every penny for the quality and convenience they provide.

I’m very impressed with these AirPods Pro 2. The sound quality is amazing, clear, balanced, and with great bass. The active noise cancellation works really well, blocking out background noise so I can fully enjoy my music or focus when needed. They are also very comfortable to wear, even for long periods of time, and the fit feels secure. The transparency mode is a great feature when I need to stay aware of my surroundings. The battery life is solid, and the charging case is compact and convenient to carry everywhere. Pairing with my Apple devices was instant and seamless. Overall, these are high-quality earbuds that deliver excellent performance. I highly recommend them!

Absolutely love my AirPod pros. Totally worth the money I paid!

great customer service and quality product from best buy.

Just an unreal piece of Technology to please your ears.

very good very good very good very good very good v

Prefect product and upgrade to my old ones. A must have

AirPods are a reliable product that I enjoy very much

This item was already opened. It’s Christmas Eve and there’s nothing I can do about it now. I went to wrap the gift, having not opened the shipping package it came in, and much to my shock this AirPod Pro (2nd generation) has a broken seal on the top for sure and partially on the bottom. Best Buy, how do you let that happen? Buyer be warned. This was my daughter’s big gift. Now I’m wondering about the product itself. Very very disappointed. There were no issues with the bubble wrap envelope so this is 100% on Best Buy. I worry what my kid will open in the morning. I will definitely be returning this item. This is poor quality control. Wondering if someone at BB took the actual product out and replaced it with something inferior. Sooooo sooooo upset right now.

Good Excellent I’m very happy I recommend it so much

Fantastic pieces of work these little guys are!!!!

I love this AirPod, work very well with all the mode.

Love them use them all the time to listen to music!

In the description of the "excellent" condition AirPods I got said, "Includes all original parts, packaging and accessories (or suitable replacement)," but I was missing a pair of ear tips and everything just came in a plastic bag. The hinge of the case is loose and the magnet that keeps the AirPods in isn't that strong. I talked to customer service and they said I could get another pair for the price I paid for "guaranteed," but when I tried to exchange it in person, they said I would have to pay the difference. I told them the person I talked to said they could guarantee that I didn't have to pay anything extra but they continued to say "no." I then asked why the person I talked to would guarantee something that isn't guaranteed and they just said "idk." I didn't get what I paid for and customer service lied to me. The customer service at the store didn't even try to help. I won't buy from Best Buy again. Save yourself the trouble and just buy it from Amazon.

Excellent airpods with very nice features for best proce

!!!!!!!!!!!!!!!!Very good earbuds!!!!!!!!!!!!!!!!!!

Good, Very Easy to use, Nice to have when working.