Customer Ratings & Reviews

I will give a -10 rating. It looks like trash. No serial number and manufacturer information on the product. Serial number in the website is not matching with the Apple service. Fake product. Worst Customer Service.

I use my AirPods for online meetings, listening to music, audiobooks, YouTube and podcasts. They fit my ears well, they're comfortable for hours of use. I like how seamlessly they switch between devices (iPhone, Apple TV, iPad, MacBook). One of my favorite features is the noise cancelling, which I use on planes, while I'm mowing the lawn, or on the rare day I'm working in the office and people's chatter around me becomes distracting.

Came broken. The top of the AirPods case came broken and missing parts

Sound qualify is bad. Noise cancelling is barely there. Not worth it.

My package arrived in a destroyed box with stains like takis. It was horrible to receive the package that way. I trusted best buy to avoid these things.

These are hands down the best earbuds I’ve used. The noise cancellation is shockingly effective — blocks out background noise even at the gym or on a plane. Transparency mode is super clear and feels natural when talking to people without needing to take them off. Sound quality is rich, with noticeable improvements in bass and clarity compared to the previous version. The fit is secure and comfortable for long wear, and the new case features (like the speaker and lanyard loop) are actually useful. Battery life holds up well too. Well worth the price.

Unfortunately mi ipods came with empty box looks it was a open item or something i reported to customer service and they do nothing but waste my time end of the story i lost $250 . Poor and unprofessional service here

I recently upgraded to the Apple AirPods Pro 2, and I am extremely satisfied with my purchase! These earbuds take the listening experience to a whole new level with their impressive sound quality and active noise cancellation features. The audio is crystal clear, with rich bass and detailed highs that make every song enjoyable. The transparency mode is a fantastic addition, allowing me to stay aware of my surroundings without having to take them off. Plus, the fit is comfortable and secure, making them perfect for extended use, whether I’m working out or just relaxing at home. The battery life is impressive, lasting all day with the charging case providing additional power on the go. I also love the seamless integration with my Apple devices, making switching between devices effortless. Overall, the AirPods Pro 2 have exceeded my expectations, offering premium sound quality and great functionality. I highly recommend them to anyone looking for high-quality wireless earbuds!

As an avid Star Wars fan, I have to say, finding the AirPods Pros felt a bit like discovering I was Force-sensitive—absolutely game-changing! From the moment I unboxed them, I knew these weren’t just any earbuds; these were my new co-pilots on every adventure, from dodging the hectic rush-hour traffic on the subway to navigating the quiet corridors of my office. The noise cancellation feature is like having my very own force field, blocking out the bustling world of Coruscant around me. Meanwhile, the transparency mode keeps me attuned to my surroundings, ready to dodge any Stormtroopers that come my way. The sound quality? Crisp and clear, like the chime of lightsabers clashing—it’s that moment when Luke Skywalker first ignites his lightsaber, pure magic. Battery life is impressive too—strong enough to last through a marathon viewing of the entire saga, or perhaps a lengthy debate on who’s the best Sith Lord. And the comfort? Let’s just say, Yoda could meditate with these in and forget they’re there. To put it simply, the AirPods Pros have made me feel like I’ve jumped to lightspeed in the realm of audio experiences. Whether you’re a Rebel Alliance recruit or a seasoned Jedi Knight, these earbuds are your must-have accessory in the galaxy of sound. May the Force be with you, and your music always be with you, thanks to AirPods Pros! Hope this captures the spirit of both Star Wars and the impressive features of the AirPods Pros!

I was cautiously optimistic when I picked up my AirPods Pro 2nd Gen from Best Buy. I've heard a lot about them, and I wanted to see if they truly lived up to the hype. Here's my honest take: Rich and Realistic Sound: The audio quality is impressive. It's not just about the volume but the clarity and depth of sound that make these special. Whether I'm listening to my favorite tracks or catching up on audiobooks, the AirPods deliver a solid performance. The noise cancellation is a neat feature, useful in noisy environments, though not entirely isolating – which, in some cases, is actually a safety plus. Comfort for Everyday Use: These earbuds are surprisingly comfortable. They fit well in my ears and don't cause discomfort, even after a few hours. It's a balance of snug fit and gentleness that I appreciate during my daily routines. Dependable Battery Life: The battery life is reliable, getting me through most of my day without a hitch. While I do need to charge them more frequently than some other gadgets, the fast charging feature is a lifesaver. User-Friendly Connectivity: Pairing with my devices was straightforward and hassle-free. The touch controls are intuitive, though it took a bit of practice to get used to them. Once I did, they became second nature. Best Buy's Service: What made this purchase truly satisfying was the service at Best Buy. The staff were knowledgeable and helpful, making sure I got exactly what I needed. Their customer service was top-notch, adding to the overall positive experience. In conclusion, the AirPods Pro 2nd Gen are a solid choice for anyone looking for quality wireless earbuds. They're not perfect, but they strike a great balance between functionality and comfort. Paired with the excellent service at Best Buy, this purchase was a win for me.

I recently upgraded to the Apple AirPods Pro 2, and I’m beyond impressed! The Active Noise Cancelling (ANC) feature is incredible, blocking out background noise so I can enjoy music and calls without distractions. Transparency Mode works perfectly when I need to hear my surroundings, while the sound quality is rich, clear, and immersive—especially with the spatial audio feature. The fit is comfortable and secure, thanks to the multiple silicone tip sizes, and I can wear them for hours without discomfort. Battery life is great, with plenty of listening time and a charging case that provides extra power. The seamless integration with my Apple devices is another huge plus, especially with features like automatic device switching. Overall, the AirPods Pro 2 offer premium sound, excellent noise cancellation, and unbeatable convenience. Highly recommended for anyone looking for top-tier wireless earbuds!

Apple’s AirPods Pro 2 deliver an exceptional listening experience. The active noise cancellation is stronger, transparency mode feels natural, and sound quality is richer with deeper bass. Battery life has improved, and the new case with Find My support is super handy. Comfortable for long wear, they’re a perfect balance of convenience and premium audio, making them a worthwhile upgrade.

My airpods pro 2 was OPENED as soon as it arrived. I dont know if they do something to it but i want a refund right now

I’m absolutely obsessed with my AirPod Pro 2s! The sound quality is crisp and immersive, with the noise cancellation working like magic to block out the world. They fit snugly, feel super comfortable for hours, and the transparency mode is a game-changer for staying aware when I need to. The battery life is solid, and the seamless connection to my devices makes them a total joy to use. Honestly, they’ve become my go-to for music, calls, and even workouts—love these things!

The Apple AirPods Pro 2nd Gen are a phenomenal upgrade and truly set the standard for wireless earbuds. From the moment I put them on, I was blown away by the immersive sound quality. The Active Noise Cancellation is incredibly effective, allowing me to focus on my music or calls without any background distractions. Transparency mode is equally impressive, seamlessly blending external sounds when I need to be aware of my surroundings. The adaptive EQ ensures that the sound is perfectly tuned to my ears, providing a rich and balanced audio experience across all genres of music. The fit is superb, thanks to the customizable silicone tips, which stay secure and comfortable throughout the day. Whether I'm at the gym, commuting, or working from home, these earbuds remain snug and never cause discomfort. Battery life is another standout feature. I can go through an entire day of use, including multiple calls and listening sessions, without needing to recharge. The new MagSafe charging case is a convenient addition, making it effortless to keep my AirPods powered up. The seamless integration with Apple devices is the icing on the cake.

The Apple AirPods Pro 2 are seriously amazing! Setup was super easy—they connected to my iPhone instantly, and switching between devices is smooth. The noise cancellation is next level; it completely blocks out background noise, and the Transparency Mode is perfect for when you still need to hear what’s going on around you. The sound quality is awesome—clear and crisp, with just the right amount of bass. They’re also really comfortable to wear, even for hours at a time. The different ear tip sizes are a nice touch to get the perfect fit. Battery life is way better than the original AirPods, and I love the new case that works with Find My. It’s great to have that extra peace of mind in case they go missing. Yes, they’re pricey, but they’re totally worth it for the quality and features. If you’re in the market for wireless earbuds, you won’t regret getting these!

The AirPods Pro Gen 2 deliver an exceptional audio experience with immersive active noise cancellation. The improved design ensures a secure fit, and the transparency mode is a game-changer for staying aware of surroundings. Seamless connectivity and impressive battery life make these a top-notch choice for anyone seeking premium wireless earbuds. Overall, a stellar upgrade that earns a well-deserved 5 stars.

The Apple AirPods Pro 2 (second generation) are a remarkable evolution of the already impressive original AirPods Pro, delivering enhanced sound quality, improved noise cancellation, and new features that elevate the user experience to new heights. Whether you're an audiophile, a commuter, or someone who simply wants a reliable pair of wireless earbuds, the AirPods Pro 2 have a lot to offer. Design and Comfort Visually, the AirPods Pro 2 resemble their predecessors but with subtle refinements. The compact, lightweight design is comfortable for long listening sessions, and Apple has made improvements to the ear tips, now including XS size for better fit and noise isolation. The silicone tips are soft yet secure, ensuring they stay in place even during vigorous movement. The overall design still boasts the signature in-ear style that provides excellent passive noise isolation. These earbuds are rated IPX4 for water resistance, meaning they’ll hold up well during workouts or light rain. The improved size options help create a snug fit, which is key to both comfort and the effectiveness of noise cancellation. Active Noise Cancellation and Transparency Mode One of the standout features of the AirPods Pro 2 is the improved Active Noise Cancellation (ANC). Apple claims the new version offers up to 2x better noise cancellation than the first generation, and it’s easy to see (or rather, hear) the difference. Whether you’re on a noisy subway, in a crowded cafe, or traveling by plane, the AirPods Pro 2 block out background noise more effectively, allowing you to immerse yourself in your music or podcasts. Transparency mode, which lets outside sound filter through, is also more natural and nuanced, giving you better awareness of your surroundings without sacrificing the clarity of your audio. The ability to switch seamlessly between ANC and Transparency mode with the touch of a button is a convenience that adds to the versatility of the AirPods Pro 2. Sound Quality Apple has improved the audio experience with the AirPods Pro 2, with a new custom driver and amplifier, resulting in a richer, fuller sound profile. The bass is punchier, the mids are clearer, and the treble shines with more detail, making these earbuds suitable for a wide variety of music genres. The improved dynamic range also makes podcasts and audiobooks sound more crisp. Spatial audio with dynamic head tracking is another key feature, offering a more immersive listening experience, especially with compatible content. The soundstage is wide, with sounds coming from different directions to enhance the feeling of being in a concert hall or a movie theater. Apple has also introduced Adaptive Transparency, which adjusts the level of ambient noise around you based on your environment. If you're walking down a street and a loud truck passes by, it won’t drown out your music—making the overall experience safer and more enjoyable. Battery Life Battery life is impressive, offering up to 6 hours of listening time with noise cancellation on, and 30 hours of total battery life with the charging case. The charging case itself has also been updated, now featuring a built-in speaker that can help you locate it via the Find My app, and it supports MagSafe, wireless charging, and Lightning charging. Additionally, the new case includes a lanyard loop, providing extra convenience for portability. Touch Controls and Haptic Feedback Apple has refined the touch controls on the AirPods Pro 2. You can now adjust the volume directly on the stem of the earbud by swiping up or down, which is a much-needed and appreciated feature. Additionally, the AirPods Pro 2 come with haptic feedback that provides a tactile sensation when adjusting settings or switching between ANC and Transparency mode. These small improvements make interacting with the earbuds feel more intuitive. Apple Ecosystem Integration As with all Apple products, the AirPods Pro 2 integrate seamlessly into the Apple ecosystem. The connection is instant when pairing with an iPhone, iPad, or Mac, and the transition between devices is effortless. The automatic switching feature, which lets the AirPods Pro 2 seamlessly switch between devices like your iPhone and MacBook, works exceptionally well. Additionally, the new “Find My” integration helps locate the AirPods if they’re lost or misplaced, while the new case speaker can also play a sound to help you find them more easily. Conclusion: The Best AirPods Yet! The Apple AirPods Pro 2 offer a comprehensive upgrade over the first generation, with enhanced sound quality, stronger noise cancellation, longer battery life, and more intuitive controls. The AirPods Pro 2 are an excellent choice for Apple users who prioritize comfort, sound, and seamless integration with their devices. While they may be on the pricier side, the performance, features, and convenience they offer make them worth the investment for those who want the best true wireless earbuds Apple has to offer. **Pros:** - Excellent sound quality with deep bass and clear mids/highs - Improved ANC and Transparency modes - Seamless integration with Apple devices - Long battery life and a highly functional charging case - Comfortable fit with multiple ear tip sizes - New touch controls and haptic feedback **Cons:** - Expensive compared to some other wireless earbuds - No support for multi-point Bluetooth connections - Limited to the Apple ecosystem for some advanced features

I’ve been using the AirPods Pro 2nd Gen with the MagSafe case and USB-C for a few weeks now, and they have truly exceeded my expectations. The sleek and modern design is classic Apple, and the lightweight earbuds are incredibly comfortable to wear, even for extended periods. The inclusion of multiple silicone tips made it easy to find the perfect fit, enhancing both comfort and sound isolation. The sound quality is outstanding, with balanced audio that delivers punchy bass, clear mids, and crisp highs. The Adaptive EQ feature customizes the sound to my ears, making every song sound fantastic. Active Noise Cancellation (ANC) is highly effective, blocking out most background noise, which is perfect for my noisy work environment. The Transparency Mode is equally impressive, allowing me to stay aware of my surroundings when needed. The Spatial Audio with Dynamic Head Tracking provides an immersive experience, making movies and games feel like they come to life. The new MagSafe case with USB-C is a game-changer, adding convenience to my charging routine. Overall, these earbuds have made my daily commute and work sessions much more enjoyable, and I highly recommend them to anyone in the market for high-quality wireless earbuds.

The improvement over the Gen 1 is night and day, once you feel the sound quality, you’ll never consider other headphones, the noise cancellation is equally amazing, it will completely fade out all noise, and the transparency mode is something I never thought I would need but now I can’t live without, you can listen to music while staying aware of your surroundings this feature is even better when you enable the Adaptive mode which intelligently cancels out really loud noises while keeping awareness of your surroundings. These earbud also have a Spatial Audio mode which makes it so your music sounds like a concert, and your movies feel like you’re at a movie theater, a truly underrated feature. Also battery last forever and then you charge for 5 min and you’re good to go for plenty of hours