Customer Ratings & Reviews

I recently had the pleasure of purchasing AirPods Pro (2nd Gen) from Best Buy, and the entire experience was nothing short of exceptional. From start to finish, the process was smooth, and I couldn't be more satisfied with my purchase. The staff at Best Buy made the experience truly enjoyable. Upon entering the store, I was greeted warmly and promptly directed to the electronics section. The staff member who assisted me was incredibly knowledgeable about the different AirPod models, their features, and helped me choose the one that best suited my needs. What impressed me the most was the level of customer service. The staff member took the time to patiently answer all my questions, ensuring I had a clear understanding of the product's functionalities and how to set them up. Their expertise and willingness to assist made me feel confident in my purchase decision. The checkout process was efficient and hassle-free. The cashier was friendly, and the transaction was completed swiftly. Additionally, I appreciated Best Buy's easy return policy and warranty options, providing peace of mind regarding my purchase. Furthermore, the quality of the AirPods has exceeded my expectations. The sound clarity, ease of connectivity, and comfort have made them an absolute delight to use. I'm thoroughly impressed with the product's performance and grateful for the guidance I received during my purchase. Overall, my experience buying AirPods from Best Buy was outstanding. The knowledgeable staff, excellent customer service, and top-notch product quality have made me a loyal customer. I highly recommend Best Buy to anyone looking for a seamless and satisfying shopping experience. Thank you, Best Buy, for making my purchase a memorable and enjoyable one.

These earbuds deliver crystal-clear sound quality with rich bass and well-balanced mid-tones. The noise-cancellation feature is effective, creating an immersive audio experience. They fit comfortably in the ear and remain secure during various activities. Battery life exceeds expectations, providing ample playtime. Connectivity with devices is seamless, and the touch controls are intuitive. Overall, these earbuds offer a premium listening experience.

These AirPods are amazing! The sound quality is crystal clear with deep bass, and the noise cancellation works incredibly well. They fit comfortably and stay in place even during workouts. Battery life is solid, and the charging case makes it super convenient to use on the go. Definitely worth every penny!

The AirPods Pro 2 are a massive upgrade and worth every penny. The sound quality is outstanding, with richer bass and clearer highs compared to the previous version. The noise cancellation is top-notch, making it easy to block out distractions whether I’m working, commuting, or just relaxing. The new Adaptive Transparency mode is a game-changer—it reduces loud noises while still keeping me aware of my surroundings. The fit is super comfortable, and the multiple ear tip options ensure they stay secure no matter what I’m doing. The battery life has also improved, lasting me all day without needing a recharge. Plus, the new case features a built-in speaker and Find My support, which makes it so much easier to locate if I ever misplace it. If you’re looking for premium earbuds with incredible sound, comfort, and features, the AirPods Pro 2 are the way to go. Highly recommended!

My AirPods are honestly awesome. The sound is super clear, and the bass is way better than I expected. Noise canceling is crazy good, I can’t hear anything when it’s on, which is perfect for the gym or when I just wanna chill. They fit really well and don’t fall out, even when I’m moving around. Battery lasts a long time, and the case is cool too. Definitely worth it if you’re thinking about upgrading.

Love the audio quality on these, they are very comfortable but irritate my ears if I wear them for hours on end. Battery lasts a long time even after having it for more than a year.

These Apple earbuds truly stand out if you're in the market for clear, noise-canceling performance. Right out of the box, they deliver an immediate difference that sets them apart from other options available today. The clarity of sound these earbuds offer is exceptional. Whether you're listening to music, taking calls, or simply enjoying your favorite podcast, every detail comes through crisp and clear. The noise-canceling feature effectively blocks out unwanted background noise, allowing you to immerse yourself fully in your audio experience. Comfort is another highlight. They fit snugly yet comfortably, making them suitable for extended wear without any discomfort. The design is sleek and minimalist, typical of Apple's aesthetic, which adds to their appeal. Pairing these earbuds with Apple devices is seamless, thanks to the integration with Apple's ecosystem. The controls are intuitive, and the overall user experience is smooth and hassle-free. Overall, I'm very pleased with my purchase. These Apple earbuds have exceeded my expectations with their impressive clarity, effective noise cancellation, and comfortable fit. If you're looking for earbuds that deliver on sound quality and usability, these are definitely worth considering.

Pros: • Excellent active noise cancellation (ANC) — blocks out ambient noise better than ever, especially on flights and in cafes. • Transparency mode is super natural and responsive. • The sound quality is much improved — deeper bass, clearer vocals, and a more immersive spatial audio experience. • The new volume swipe gesture on the stems is surprisingly useful. • Battery life is solid (~6 hours per charge), and the Find My case + speaker makes it easier to locate. • Seamless integration with the Apple ecosystem (Handoff, Siri, iCloud sync) just works. Cons: • Pricey, especially when there are cheaper ANC earbuds with similar sound quality. • Still no support for high-res audio over Bluetooth (limited by codec). • The fit might not work for everyone, even with multiple ear tip sizes. • Customizability is limited compared to competitors like Sony or Bose.

I recently got the Apple AirPods Pro 2 for my daughter, and they are absolutely awesome! The active noise cancellation is phenomenal—it blocks out background noise almost entirely, making music, calls, and podcasts sound much clearer. Another big win is comfort. They fit snugly without feeling heavy, even after hours of use. Plus, the battery life holds up really well, and the MagSafe charging case makes recharging super convenient. Phenomenal noise cancellation — blocks distractions effortlessly Crisp, balanced sound — everything sounds rich and clear Comfortable, secure fit — no ear fatigue, even with extended use Long-lasting battery life — stays powered for hours

I recently purchased a pair of Apple AirPods from Best Buy, and I couldn’t be more delighted with my purchase. These wireless earbuds have exceeded my expectations in every way, and I am thrilled to share my experience with you. First and foremost, the sound quality is outstanding. The AirPods deliver crisp, clear audio with impressive bass, making for an immersive listening experience. Whether I’m enjoying my favorite music, watching movies, or taking calls, the sound quality is consistently excellent. The noise cancellation feature is a game-changer, as it effectively drowns out background noise, allowing me to focus on my content without distractions. The comfort and fit of these AirPods are superb. They feel incredibly light in my ears, and I can wear them for extended periods without any discomfort. The seamless pairing with my Apple devices is also a huge plus. The moment I open the case, the AirPods connect effortlessly, and I can switch between my iPhone, iPad, and MacBook without any hassle. Battery life is another area where the AirPods shine. I can use them for hours on a single charge, and the charging case provides additional power on the go. This is perfect for long commutes or travel, as I don’t have to worry about running out of battery. One feature I’ve come to appreciate is the touch controls on the AirPods. It’s so convenient to pause or skip tracks, adjust the volume, or activate Siri with a simple tap. The controls are intuitive and responsive, adding to the overall user-friendly experience. Best Buy’s service was top-notch. The staff was knowledgeable, friendly, and helped me choose the perfect AirPods for my needs. The in-store or online shopping experience at Best Buy is always a pleasure, with a wide range of tech accessories and devices to choose from.

I absolutely love this product, it was so easy to connect and has so many cool features. The noise cancelling is so good and they are very comfortable. I have generally small ears and they fit very nicely.

Having these has been amazing! They sound incredible, stay in my ear no matter what during workouts, and I barely have to charge. The charge is the most impressive part because I use one for at least 4 hours every day and only charge them once a week, if that. I had the AirPods 2, and they were actually the worst headphones I've ever used. They would fly out of my ear when I was walking, and never sounded that good. Having the AirPods Pro 2 really made me fall in love with AirPods, super glad I gave them another chance! The only reason for one star off is that if you drop the case, the AirPods Pro 2 get launched out of the case...

Most comfortable in ear device I've ever had. Put them in your ears and you barely feel its in there. Works well if you an Apple ecosystem user. Detailed highs and audible sub-bass output. Superb battery life, 24 hours total listening time and 18 hours talking time. Comes with a quick charge feature that gives 3 hours listening time for a 15 minute charge. Totally worth it!

The AirPods Pro redefine wireless earbuds with their sleek design, impressive noise cancellation, and customizable fit. The sound quality is excellent, delivering rich bass and clear highs, while the transparency mode allows you to stay aware of your surroundings when needed. They're a premium choice for Apple users seeking top-notch audio and convenience.

I’ve been using the Apple AirPods Pro 2 for a while now, and they’re simply the best in-ear wireless earbuds I’ve experienced. The sound quality is incredible—Apple has really refined the balance with deep bass, clear mids, and sharp highs, making music, calls, and even podcasts sound fantastic. Noise cancellation is impressive, blocking out background noise completely, and with Transparency mode, it’s easy to stay aware of your surroundings when needed. The spatial audio feature is immersive and adds a rich, three-dimensional quality that makes you feel like you're in the middle of the action. Plus, the fit is comfortable and secure; they stay in place without discomfort even during longer listening sessions. Finally, they integrate seamlessly with my iPhone, allowing for easy switching between devices and Siri commands. Overall, the AirPods Pro 2 exceed all expectations—highly recommended for anyone seeking top-notch wireless earbuds!

Didn’t think I’d love them this much. I bought the AirPods Pro at Best Buy and they’ve seriously blown me away. The noise cancellation is next-level (blocks out everything), the sound is super crisp with great bass, and they’re so comfortable I forget I’m wearing them. I love how easily they connect to my iPhone, and Transparency Mode feels like a cheat code in public. Battery life holds up, and the case charges them fast. Honestly, these are worth every cent — I should’ve bought them sooner!

I’ve had different brands of ear buds but there is usually something that I don’t like about them. These have impressed me with the different size ear tips to fit your ear perfectly. The phone even tells you if you’re using the correct size. I use a different one in each ear. The personalized spatial audio is incredible and it feels like you have a surround speaker system all around you. I really like that barely touching them doesn’t easily change anything. I like to listen to music when I begin to go to sleep and they stay in and are very comfortable. I have always used Bose headphones (not buds) which used to be superior in sound….until now.

I recently picked up the AirPods Pro 2, and I can honestly say they are some of the best headphones I've ever used. The sound quality is fantastic, with rich bass and clear highs that make listening to music a joy. The active noise cancellation is impressive, allowing me to block out distractions and fully immerse myself in whatever I’m listening to. Comfort is another big plus; they fit perfectly in my ears and are lightweight enough that I can wear them for hours without any discomfort. Whether I’m working out, commuting, or just relaxing at home, these headphones have become an essential part of my daily routine. I’m not sure how I would get through my day without them. The seamless integration with my Apple devices is a game changer, and the battery life is more than enough to last me throughout the day. Overall, I highly recommend the AirPods Pro 2 to anyone looking for great sound, comfort, and convenience!

recently purchased a pair of Apple AirPods pro (2nd Generation) from Best Buy, and I couldn’t be happier with the product and the buying experience. Sound Quality: The sound is crisp and well-balanced with noticeably improved bass compared to previous generations. Whether I’m listening to music, taking calls, or watching videos, the clarity is top-notch. Comfort and Fit: The new contoured design fits comfortably in my ears, even during long use. They stay secure during workouts and commutes, which is a huge plus.

I just got the AirPods Pro 2 and the sound is insanely clear with noise-canceling that blocks out pretty much everything. They fit comfortably, connect fast, and honestly feel like a huge upgrade from my old pair.