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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 31531 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers commend the AirPods Pro 2 for their excellent sound quality, comfortable fit, and impressive battery life. Users also appreciate the seamless connectivity with iPhones and the effectiveness of the transparency mode. While the price point is a concern for some, a few users expressed reservations about the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 138 Showing 2,741-2,760 of 31,531 reviews
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Amazing Sound and Seamless Experience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Sound and Seamless Experience! Apple AirPods are easily one of the best tech purchases I’ve made. The sound quality is clear and crisp, with surprisingly strong bass for such small earbuds. Whether I’m listening to music, taking calls, or watching videos, the audio is consistently impressive. What I love most is how effortlessly they connect to all my Apple devices. As soon as I open the case, they instantly sync with my iPhone or MacBook. Switching between devices is smooth and hassle-free. The fit is comfortable and secure—even during workouts or long walks. The battery life is great too, and the charging case gives me extra hours without needing to plug in. The noise cancellation on the Pro version is excellent, and Transparency Mode is perfect when I still want to hear what’s going on around me. Overall, AirPods are convenient, reliable, and deliver high-quality performance. Highly recommend for anyone in the Apple ecosystem!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    2nd Generation doesn't dissapoint

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was expecting way less, to be honest they are really good, long battery life (unexpected but happy), sound is much improved! I really like this format, easy to carry and comfortable in the ear. Apple, again, just hits right.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Fantastic Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Pro 2 deliver amazing sound, top-tier noise cancellation, and a super comfortable fit. Battery life is great, and the new case features like Find My and a speaker are really handy. A must-have if you're in the Apple ecosystem!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Definitely should purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Personally I think this is the best airpods model. The noise cancellation is the best and they fit perfectly in my ears! I just picked a new one up about 4 weeks ago and I’ve only charged it once so far. The battery life is amazing. When connected there are so many options like being able to change the level of noise cancellation, conversation awareness and it even has options for spatial audio. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    AirPods Pro 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my wife, she had tried numerous others but found the AirPods Pro 2 to work for her. My daughter also has a pair that recommended them. Sound clarity is great. Ease of use, they don't fall out of her ears. She is very happy with them. Especially when I am watching a game and she is listening to her music.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Connectivity

    Rated 5 out of 5 stars

    Amazing sound and connections

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality, battery life, and AirPlay connections. I also love that the Pros have ear cushions; the regular AirPods do not and kept falling out of my ear.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Top of the top

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best purchases I’ve made so far, noise cancellation, comfortable pads, not heavy, excelente audio quality and if you use Apple Music even better. Top 3 inventions OAT.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Connectivity, Sound quality

    Rated 5 out of 5 stars

    Exceeds expectations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased w/ comfort, sound quality and noise cancellation performance. Effortless connection. Bought for use when sharing space w/ my wife but frequently use in situations where speakers were my MO.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Connectivity, Sound quality

    Rated 5 out of 5 stars

    AirPods

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AirPods (2nd generation) are great everyday earbuds — super easy to connect, comfortable to wear, and the sound is clear and balanced.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Sound quality

    Rated 5 out of 5 stars

    An expensive life lesson!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I wanted to try to go to Bose and regretted it almost immediately! It was an expensive lesson to learn! The AirPods FAR out perform the Bose Ultra Quiet wireless earbuds in every way possible and after 2 months I ended up buying another pair of AirPods to replace the ones I had broken in the first place. If you are on the fence about buying a pair or you are considering making a switch to another device, do yourself a favor and just don’t! The battery life can’t be matched hands down. The connectivity is absolutely phenomenal! The noise canceling is beyond compare! And the volume just can’t be beat! These headphones are a beast!!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Pro 2 offer excellent sound quality with improved bass, enhanced noise cancellation, and a more comfortable fit. The addition of Adaptive Transparency and longer battery life makes them even more versatile. Seamless integration with Apple devices, plus the new personalized spatial audio, takes the listening experience to the next level. A premium choice for those seeking top-tier wireless earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Apple AirPods Pro 2: Redefining Premium Audio

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple AirPods Pro 2 deliver unmatched sound quality with powerful Active Noise Cancelling and a sleek, comfortable design. The new hearing aid feature is a game-changer, offering enhanced clarity for everyday use. Seamless integration with Apple devices and exceptional battery life make these earbuds a standout. Thanks to Apple and Best Buy, premium audio and functionality have never been more accessible at a great price!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    totally worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product with amazing sound quality and effective noise cancellation. Comfortable to wear, great battery life, and very easy to use. Totally worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Connectivity

    Rated 5 out of 5 stars

    I'm really impressed with these AirPods Pro 2

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really impressed with these AirPods Pro 2. Great deep bass, which is far superior than prior version, Pro 1. Great battery life, both case and AirPods. Easy to connect to an iPhone 16. I prefer the silicon ear tips to better seal out unwanted noise including improved fitment and stability during activity. Yes, I highly recommend these!

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Fit

    Rated 5 out of 5 stars

    Excellent product.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One thing that was a necessity was for the earbuds to stay in my ears. My old AirPods didn’t. These do. Upgrading to AirPods Pro allowed that to happen because the design/fit is different. It has usb c, so no more fiddling around trying to find cords. Well overdue change for that in this gen 2 version of AirPods Pro. Wireless charging too, giving you that option. The trials that come with it are a nice plus (Apple Music, etc). AirPods Pro 2nd gen lightning were released September 2022, and these usb c ones released September 2023. There’s probably still significant time on this product’s cycle to buy now.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Airpod pros

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Pro offer exceptional sound quality and a comfortable, secure fit. Active Noise Cancellation blocks out distractions, while Transparency mode lets you hear your surroundings when needed. The spatial audio feature enhances the listening experience, making them perfect for music, calls, or videos. Highly recommended for Apple users!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Fit

    Rated 5 out of 5 stars

    EarPods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my EarPods easy to operate Don’t do a whole lot but I’m not making unexpected phone calls. They do what they say sound good hold a good charge. Fit nicely. Connect easily to my iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Connectivity, Sound quality

    Rated 5 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AirPods Pro 2 are a game-changer. Crystal clear audio, amazing noise cancellation, and super comfortable fit. Seamless pairing with Apple devices makes them worth every penny! Fast delivery from Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple AirPods Pro offer crisp, clear sound with powerful noise cancellation and a comfortable, secure fit. The transparency mode is fantastic, and the case makes charging quick and easy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 4 out of 5 stars

    Comfortable and Balanced

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE GOOD: These headphones are great for various reasons. Ideal for gym sessions, they offer decent comfort, seamlessly blending into the ears during extended use. The Active Noise Cancelling isolates external distractions, creating an immersive experience, the impressive battery life has given me uninterrupted usage, even during extensive listening sessions or lengthy calls. THE BAD: While the headphones deliver good quality, the gel parts present a minor inconvenience for me. The proprietary design limits customization options, preventing the use of alternative inserts. Also, occasionally, the Active Noise Cancelling feature has sporadic behavior, toggling on or off unexpectedly, which momentarily disrupts the listening experience for me. OVERALL: Despite initial skepticism towards Apple products, these managed to exceed expectations. Despite the transition from Samsung to Apple, these earbuds left a good impression. Offering commendable sound quality, characterized by balanced lows and highs, they provide a satisfying audio experience without overpowering bass, unlike my previous experience with other headphones like SkullCandy. Overall, the AirPods Pro offer a compelling blend of performance, comfort, and convenience, making them a worthwhile investment. .

    I would recommend this to a friend