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Customer Ratings & Reviews

Your price for this item is $196.95
The comparable value price is $249.99

Customer reviews

Rating 4.8 out of 5 stars with 30440 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers express satisfaction with the AirPods Pro 2, particularly praising its sound quality, battery life, comfortable fit, and seamless connectivity with iPhones. The transparency mode and the inclusion of USB-C charging are also well-received features. While the hearing aid feature is appreciated by some, a few customers find the product's price point to be a concern, and others desire improvements in bass and volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 30,440 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPods Pro 2: The Ultimate Wireless Earbuds!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    “I recently purchased the AirPods Pro (2nd Gen) from Best Buy, and they are hands down the best wireless earbuds I’ve ever owned! The sound quality is outstanding, with deep bass, crisp highs, and Adaptive Audio that adjusts perfectly to my environment. The Active Noise Cancellation is incredibly powerful, blocking out distractions, while Transparency Mode feels so natural it’s like I’m not even wearing earbuds. They fit comfortably for hours, making them perfect for work, workouts, and daily use. Battery life is excellent, lasting up to 6 hours per charge and 30 hours with the MagSafe charging case. Plus, the seamless Apple integration, Personalized Spatial Audio, and intuitive touch controls make using them a dream. If you want top-tier wireless earbuds, the AirPods Pro 2 are worth every penny!”

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Airpods Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sounds! Very easy to use, fast charging, long time working without charging! I liked)

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 4 out of 5 stars

    AirPods Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the way they fit in my ears… I can actually work without them hurting or falling out!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great purchase, no regrets.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them. No issues , comes with three differently sized ear pieces and the noice cancellation is so good. I forget to charge them for days and they don’t die, but I also don’t use them all day.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Satisfied!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves these compared to her 3rd generation due to these staying in her ears. She says the sounds quality is great and has the bass she wants. Battery fits her needs.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 4 out of 5 stars

    My music beans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tiny, expensive beans of mild detachment. Let me ignore humanity in crisp, wireless clarity. Stay in my ears better than most people stay in my life. Battery lasts just long enough to avoid a real conversation. Mic quality says “I’m here,” but not too clearly. They’ve been through the wash twice and still work—can’t say the same for me.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    LOVE my AirPods Pro 2

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my Airpods Pro 2. I had the first gen and they started to get static in the ear buds. It was time for me to upgrade. Battery life lasts a couple of days. Sound quality is great. I recommend if you have an iPhone or iPad.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best earbuds on the market.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic quality, noise canceling is fantastic, battery life is quite good too. They’ve yet to die on me, and I don’t charge often, but use them every day. Will be getting another pair when I can next afford it.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Excellent earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best earbuds I have owned not too loud with seamless connection definitely recommend as a gift for a music lover.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Airpods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality sound. They fit very well in my ears. They stay charged for a very long time.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    The best purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase just exceeded expectations! It was my first airpod, and i think it was the best choise i could have! I highly recommend! The nois cancelation is verry good and the battery also surprised me!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headphones!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a 1st time I phone user. I love them they fit in my ear perfectly and I use them for multiple purposes. Noise cancellation and hearing enchantment.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you value noise cancellation or transparency then these are for you. Transparency mode and voice recognition has made doing the things I enjoy and working easier as I can be more hands free by not having to pause my music. The sound is very high quality and was well worth the upgrade from my first gen. The USBC and wireless charging change has made it easier to integrate charging all my devices. I highly recommend upgrading or even choosing the pros over the regular AirPods.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    They Fall Out! ...Recommend With Reservation!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FOUR Star - would be FIVE if the fit design were better! The quality is very good and was my 4th set of AirPods and first AirPod Pro 2's. BUT!!! I recently purchased AirPod Pro2's for my wife and myself and they keep falling out of BOTH my wife's and my ears. I was just on a business trip and they popped out while listening on the the plane and fell into the crevice between my seat and the man next to me which was the last straw. We had to BOTH get out of our seats and take the seat cushion up to retrieve it. They then fell out of my ears multiple times throughout the trip even after switching tip sizes (see photo). I found a technique for inserting and twisting the AirPod Pro 2's on YouTube and will give this hack a whirl before sending them back, since it does initially feel tighter. It is very surprising Apple designed this poor fitting product.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Crystal Clear

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! I gave my granddaughter my previous set of AirPods, so these were the replacement set. Their connectivity game is unmatched as I jump from my phone to my laptop. Sound is crisp and clear and these have the “Hearing Assistance” feature which is just so cool! Worthy investment.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Still the best all around earbuds on the market!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love My AirPods Pro 2! I was sold on my 1st generation pair while having tried multiple different brands over the years and always ended up returning or gifting the other brands. My OG pair was only lasting for 1hr when fully charged which I assume is expected after almost 6 years of daily use, so I wanted an upgrade and I looked at others but knew these would be the best pair and like before I'm sold. The upgrades are nice and for anyone using Apple products these are seamless with how good everything connects and work with your iPhone / iPad / MacBook etc!!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Best Buy Employee

    Rated 4 out of 5 stars

    Great headphones :)

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    Best Buy Employee
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful headphones. I have sensory issues and these headphones make me very calm and comfortable specially in big crowds. I even wear them to sleep :) The sound quality is subpar and the noise cancellation is the best I’ve ever had. This might actually be my favorite apple product. They are also great for workouts! I’ve always struggled with my headphones falling off during runs, but these ones stay intact! Find my Device feature on these headphones is also amazing as someone who always loses stuff. It literally tells you the location down to the centimeter it is amazing :) Only problem I have is connectivity with non-apple devices…. Many features such as find my device do not work on android devices or computers. Connecting it to any non-apple device is also a nightmare as you’d have to disable Bluetooth on all nearby apple devices and connect them the old-fashioned way

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    My wonderful Case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like it because you cannot hear nothing else only whatever you want to hear very comfortable to use

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Game-changer for Apple users

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is crystal clear, noise cancellation is next-level, and they pair instantly with my MacBook Pro and iPhone. The “Open Box Excellent” pair looked brand-new — unbeatable deal from Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good AirPods with active noise cancellation. Great battery backup.

    I would recommend this to a friend