Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$249.99

Customer reviews

Rating 4.8 out of 5 stars with 31585 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers commend the AirPods Pro 2 for their excellent sound quality, comfortable fit, and impressive battery life. Users also appreciate the seamless connectivity with iPhones and the effectiveness of the transparency mode. While the price point is a concern for some, a few users expressed reservations about the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 181 Showing 3,601-3,620 of 31,585 reviews
  • Rated 5 out of 5 stars

    AirPods worth every penny!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really impressed with these AirPods I was sitting in a noisy roller skating area, it was really noisy. I put in my AirPods and wow no noise. In the past I bought many pairs of earbuds but none compare to these AirPods. So stop spending your money on earbuds that don’t work and purchase AirPods. The sound quality is amazing. The fit is perfect with 3 different sizes ear plugs. For the ladies I bought earrings that hold the AirPods so I’m for sure not going to lose them. Also there are other accessories you can purchase at Best Buy that will give you a good secure hold to your ears and to your pods. 100% satisfied!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, well fitting & better than expected. Sound quality great. Can’t wait for the hearing aid software upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super nice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, good connection, comfortable fit. I mainly wear these when I’m jogging

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New series AirPods

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought these new AirPods and can’t be happier with their performance. The battery life and sound quality are a great match for my IPhone. The connectivity with these is much better than the old ones also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPod pro 2

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is great. The noise cancellation feature works very well. Also, the added extra small silicon tips are a nice addition as my previous ones only went down to a small.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best earbuds you can buy!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this gift for my father. These are best wireless earbuds you can purchase. The noise cancellation is amazing and the battery life and charge time our second to none. I would definitely recommend these pro earbuds over all of the others on the market.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surprisingly good.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was shocked by the noise cancellation on these. I put them on and thought I went deaf. The transparency mode is also really good. I’d recommended these to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Second Time’s The Charm

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a pair of the 1st gen. AirPods Pro, but ended up returning them as they didn’t stay in my ears for long even during stationary activities. I decided to give these a shot as my other headphones kept dying on me. I have to say these whatever Apple did, it worked as the 2nd gen. stay in my ears much better. I haven’t tried running in them, so I can’t speak to that. I get more than enough use out of them with other activities that I’ve already decided to keep them. The audio quality could be a bit better, but the battery life and connectivity (both issues with my other headphones) make up for it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones for great price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves these headphones. They sync with his phone and the sound is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the price. For earbuds, the noise cancelling is excellent! I’m used to my higher end headphones noise cancelling, and while these aren’t quite on the same level as that, they’re surprisingly close. They’re probably the best you’ll get with earbuds. I love how seamlessly it pairs to my phone as well, all I have to do is put them on and it’ll automatically detect and switch audio output to the AirPods. Phenomenal charging time as well, plugging it in for a mere 5 minutes charges maybe 15%, if not more. Great battery life as well! Have only had to charge them once a day, if I’ve been heavily using them. The case is very nice as well, nice and compact and easy to store. If you’re looking for earbuds, I don’t think you can get any better than these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy these!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these! I put off getting them for so long and I wish I'd purchased sooner. They seamlessly connect to my devices, have amazing sound quality, and have a long battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding for sensory issues

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy really came through with the deals and it wasn’t even the holidays! I bought these for my son, who had 2nd gen AirPods since 2020. He took great care of them, but just time to upgrade. I placed these in my cart and waited a whole day before buying to be certain. Wow! You can definitely feel and hear the difference as soon as you put them on- without even connecting sound. The noise cancellation alone for me is worth it. As a person who suffers from misophonia, the options for audio cannot be matched. The sound quality is above standard for wireless earbuds. I appreciate the various eartips included to help them fit better. I will be buying another pair for myself!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Airpods so far!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My girlfriend adores the AirPods Pro 2nd Gen I got her months ago. They still impress her with their long battery life, top-notch sound, and easy phone connection. She's hooked!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Sound Quality

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "I've been using these AirPods for a few weeks now, and I absolutely love them! The sound quality is fantastic, they fit comfortably, and the noise cancellation is really impressive. These AirPods have definitely improved my daily routines!"

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic sound, great fit

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never liked the original AirPods. They were terrible at allowing too much noise in and didn’t stay in place. I became a big Jabra fan. While looking to upgrade my old Jabra’s all the reviews said the air pod pros were the best for iPhone users, so I decided to give them a shot. They are awesome. The sound is fantastic and some of the features are top notch. Plus they don’t fall out. My only complaint would be that the noise cancellation can sometimes make you feel like you’re in a tunnel if it’s really noisy around (like in an gym) and you are listening to something that’s quiet or hits some quiet spots. I’d highly recommend giving these a try.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still loving my purchase!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highest quality yet to me, as far as the noise cancellation! I can literally choose to not hear a thing in my background if I choose to. The battery life is very impressive I’m satisfied overall! Worth every penny!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound with effective noise cancellation

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding AirPods with very effective noise cancellation. I write this with the droning noise of my pool pump in the background. Not totally muted but very nearly so. I bought these primarily for travel but have been using them to listen to music while reading. Very good sound in my opinion. Easy to pair with my Apple devices. No problem charging AirPods in the case. Very happy with Best Buy who accepted my gen 1’s in trade for these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, I am satisfied with this purchase. They sound good. The different sizes of ear cushions is nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not just earbuds honest review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the AirPods Pro 2 for a few weeks now, and I’m honestly impressed by how much they’ve improved—not just in terms of sound quality and noise cancellation, but especially the new hearing aid feature. As someone with slight hearing difficulties in noisy environments, I found the Conversation Boost feature surprisingly helpful. It really does make voices more clear when there’s background noise, like in a café or crowded place. The personalized hearing profile also made a noticeable difference—the music and calls sound more balanced and tailored to my ears. It’s also nice that I don’t have to wear a “typical” hearing aid. These just look like normal earbuds, and they work seamlessly with my iPhone. The battery life is decent, though I do wish they lasted a bit longer when using all the features. Overall, I wouldn’t say they replace medical-grade hearing aids completely, but for light to moderate hearing issues, and for everyday use, they’ve been incredibly convenient and effective. Plus, the sound quality is top-tier as you’d expect from Apple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless earbuds worth every penny!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are no better wireless earbuds than these, if you have an apple device. Transparency is my favorite mode and only use them in that mode. Great battery mode, even with transparency mode enabled all the time!

    I would recommend this to a friend