Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$249.99

Customer reviews

Rating 4.8 out of 5 stars with 31586 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers commend the AirPods Pro 2 for their excellent sound quality, comfortable fit, and impressive battery life. Users also appreciate the seamless connectivity with iPhones and the effectiveness of the transparency mode. While the price point is a concern for some, a few users expressed reservations about the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 184 Showing 3,661-3,680 of 31,586 reviews
  • Rated 5 out of 5 stars

    Works well

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to sync/ use, sounds great, decent noise reduction

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Air pod pros

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery last so much longer and the sound/range of volume is way better than my last pair. I was really impressed with how fast they were delivered as well, I live in a rural part of California and they arrived in four days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great improvement on the Air Pods

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the open box for the discount and found out after that that would mean giving up the Apple warranty entirely. I wouldn’t buy open box again for Apple products, except I found out that there is now an Apple Care One warranty program that will cover any Apple product and they give a full replacement for damage, theft or loss. I ended up accidentally putting these in my washing machine and they were replaced for the service charge. The earbuds themselves are great as well. Love the noise cancelling feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best air pods yet!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these. I can use noise cancellation when I'm mowing and then can change to hearing aids when I'm watching tv. They don't fall out like other earbuds do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great...

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are excellent, sound is great, they STAY in your Ear because of the rubber at the end & can be set up to cancel or not cancel back ground noise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound quality.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great overall product. Sounds quality is very good . The ear buds are comfortable to wear and stay in the ears much better while exercising that the regular AirPods.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Airpods 2 with USB-c

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pro 2 with usb-c Better sound and fit than my current Pro using lightning connector. Comfortable for long term wear and outstanding Noise Cancellation and features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Pro 2 are a big step up. Noise cancellation is amazing, sound is crisp and clear, and the fit is super comfortable. They work seamlessly with Apple devices, and the new USB-C case is a nice bonus. Great for music, calls, or just tuning out the world. Worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Apple product, works well, noise canceling is light but helpful, sound level adjustment to outside noise and sound itself quite decent. It fits and sits well in my ears.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Active noise cancelling works very well.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancelling on these AirPods works really well. I used them when I was on the airplane and they worked very well cancelling the noise of the airplane. They stayed charged for a long time. I have talked over 4 yours using them with noise cancellation on. Great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2nd Gen Better than 1st.....that I loved!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second AirPod Pro after having the 1st generation since they debuted. These are even better than the first for overall sound quality, noise cancellation, and fit. I switch out the Apple tips for a memory foam set but other than that, I highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    #1 Earbud

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s actually very high quality sound, it feels nice in your ears, and the noise cancellation is premium. I was on an airplane and the jets were loud so I put these in and I couldn’t hear a single thing, and there was no audio playing from a device, just noise cancellation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A step up

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had the previous gen Air Pods Pro and these are definitely a step up from those, better noice cancellation/ transparency, better sounding audio, and a they last a bit longer than the other ones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best option

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be honest, I love shopping at Best Buy because the quality is excellent, and I really like their customer service and how they run things. The stores are always neat and clean, and it’s easy to find what you’re looking for—it’s the best option. And these headphones are a huge help in different areas of life, such as when studying, since they have noise cancellation; I really like them for traveling because they're comfortable and practical; and in general, for everyday life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoyed the product. It felt so nice in my ears. Though after a little bit of time, they started to irritate them. Sound quality is great and has good base.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Upgrade

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to these from the original airpod pros. Battery life is a lot longer, charging time is shorter, better connectivity than the older model. I also had this issue before where my airpods would stay connected and die even when not in use, however that isn't a problem with these ones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones, especially with the transparency mode turned on. I use them all day long every day while I work, they let me hear everything that’s going on around me I can listen to my podcast and music and it makes work flyby. The battery life is pretty good too and to charge them up in the case takes no time at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than AirPod Pro

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as an upgrade from AirPod Pro. Looking forward to software update to provide hearing aid feature. For now, the sound quality is better with the Pro 2. Transparency and Adaptive modes provide much better sound from the external world. I'm using in conjunction with a Cochlear and getting great results compared to my regular hearing aid. Only downside is battery life. My hearing aid goes for days on a charge. I get about 5 hours with the AirPod.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work Flawlessly

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods work flawlessly as expected. I needed the model with the soft ear piece because I the others would not stay in my ears. Looking forward to hearing great sound for a long time to come.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Sound

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my new AirPods. The sound quality and noise cancellation are great. The different size tips help ensure the perfect fit. I love that I can switch between devices seamlessly!

    I would recommend this to a friend