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Customer Ratings & Reviews

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Comp. Value: $249.99

Customer reviews

Rating 4.8 out of 5 stars with 31600 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers commend the AirPods Pro 2 for their excellent sound quality, comfortable fit, and impressive battery life. Users also appreciate the seamless connectivity with iPhones and the effectiveness of the transparency mode. While the price point is a concern for some, a few users expressed reservations about the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 190 Showing 3,781-3,800 of 31,600 reviews
  • Rated 5 out of 5 stars

    Excellent Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The airbus’s do an excellent job at sound reproduction and noise cancellation. The battery life is good. No need to charge them every day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Air pod

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit, perfect noise cancellation. Long battery oife

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great foe gifts

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these as a gift. They are really good i like the factor that they don’t slip out of my ear during workouts, and if you really want ro cancel the surrounding noises they are great. (I personally don’t cancel my surroundings because i like to feel aware of my surroundings)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great. I use them for 4-6 hours a day and switch between my phone and computer seamlessly. The audio and microphone work exceptionally well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If iphone than get airpods

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best there is! ease of connectivity, excellent battery life, and reliable connection. and TBH Best Buy employees make it more confident to buy. from the salesperson to the cashier, everyone seemed and sounded a lot nicer than other renowned retailers. Got myself the membership as well. GG

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit and better sound quality. Addition of MagSafe case is very useful. All-day battery life as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better Noise Cancellation than 1st gen

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your standard AirPod Pro 2 earbuds. Much improved noise cancellation over the 1st generation Pros. Decent battery life. I use them when I go to sleep and they still seem to have a little battery left when I wake up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be honest, I love shopping at Best Buy because the quality is excellent, and I really like their customer service and how they run things. The stores are always neat and clean, and it’s easy to find what you’re looking for—it’s the best option. And these headphones are a huge help in different areas of life, such as when studying, since they have noise cancellation; I really like them for traveling because they're comfortable and practical; and in general, for everyday life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple's AirPods just keep getting better!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fit is comfortable and secure, the sound is next level and the immersion factor is excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gold standard for Wireless Noise-Canceling Earbuds

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Airpods pro2 deliver exceptional noise cancellation, crystal-clear sound, and a comfortable fit, making them the utlimate witeless earbuds for immense audio on the go!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best AirPods at any price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned various AirPods since they were first introduced, and these are by far the best ones I've ever had. I LOVE both the noise cancellation AND the audio passthrough. A future update will add hearing test and aid options as well, so you can't go wrong! As always, the battery life on these is fantastic! I use one at a time and get 5-8 hours of listening/standby consistently. It's perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods Pro 2 Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent earbuds. I love that they give you multiple sizes of tips for different ear sizes. The noise cancellation is next level and they are a reasonable price in my opinion!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPod Pro 2 worth every penny!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the noise cancelling (although not the absolute best but very good) but the main reason I chose these over any is my Apple iOS network and ease of connection. However, the biggest selling point was the “conversation” awareness and transparency modes that come with this. I can wear them at work or in my shop and still have awareness to my surroundings or not have to pause and take out my earbuds when someone asks me something quick. Had to adjust to the ear sizes and first few days ears were sore but found the right size for comfort (go a size up) and LOVE them now. Totally worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All Time Favorite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’The AirPods Pro 2 are Apple’s most refined and powerful earbuds yet, combining intelligent noise control, impressive audio performance, and seamless integration with the Apple ecosystem. Whether you’re an audiophile, a fitness enthusiast, or just someone who appreciates convenience, these earbuds deliver on nearly every front. The AirPods Pro 2 are easily among the best wireless earbuds available in 2025. With top-tier audio, smarter noise control, and a user experience that only Apple can provide, they’re worth every penny. Whether you’re upgrading from the first-gen or switching from another brand, you won’t be disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Air Pods Pro 2. Horrible BB chat experience.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice version of air pods by Apple. Unfortunately, I had an unpleasant experience with Best Buy’s online chat customer service. Initially, I bought this from BB’s BF deals. A couple of days after I picked these up from our local BB I saw that two other competitors (Target and Amazon) had a lower price for these same Air Pods Pro 2. I tried to do a price match thru the BB app, but it kept telling me they couldn’t verify it. So, I tried the chat option. I told the rep that I saw a lower price and would like a price match. The rep told me they couldn’t price match. I insisted that I have a screen shot and the link of the item from Amazon. However, she insisted they couldn’t price match. She said it’s their policy. I got upset because I know BB does price match. Oh well. I decided to return this item back to our local BB store and buy the lower priced one from Amazon. When I returned this, the associate from our local BB store said I should’ve been given a price match. It’s just a frustrating experience overall. Who knows, maybe the online chat customer service rep wasn’t knowledgeable at all and still needed some extra training. But, BB needs to get their policies straightforward so their customer service reps aren’t giving contradicting answers. I have the chat log too if anyone from BB wants to contact me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my daughter and she loves them. They stay inside your ear without falling out even during exercise. The noise cancellation is great too when in a noisy environment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great accessory

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and microphone for clear calls. Usb-c is a great addition from previous versions. Also has good battery life for the charging case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods pro 2 The Ultimate Earbuds for Apple Users

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Pro 2 (new version) are a fantastic upgrade, offering improved sound quality, industry-leading noise cancellation, and longer battery life. The addition of USB-C charging and enhanced features like Adaptive Transparency and Precision Finding make them even more user-friendly.they’re a top choice for Apple users seeking premium earbuds. Rating: 5/5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfy

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality and comfy. Sound cancelletation also works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound great

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice sound quality. Stay in your ears very well. Noise canceling is amazing.

    I would recommend this to a friend