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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 31606 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers commend the AirPods Pro 2 for their excellent sound quality, comfortable fit, and impressive battery life. Users also appreciate the seamless connectivity with iPhones and the effectiveness of the transparency mode. While the price point is a concern for some, a few users expressed reservations about the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 200 Showing 3,981-4,000 of 31,606 reviews
  • Rated 5 out of 5 stars

    .

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product with good battery life, excellent connectivity, with a good sound quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality great, feels comfortable in my ears as well have had them for a few months and so far nothing bad has happened yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If You’re On the Fence - BUY Them!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best earbuds I have ever had! I LOVE these things. They’re so comfortable, the noise cancellation is insane, and the sound quality is amazing. These are my favorite! I’m also hard of hearing and can’t wait for the firmware update that supports hearing aides and hearing tests.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great brand, and outstanding products.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my opinion Apple, has the best quality ear buds on the market. The only thing i would like to add would be some sort of safty harness, maybe like a necklace that could connect to the ear buds with magnets or some other device. Becausse the ear buds tend to loosen when there is any movement of the jaw, or ears, and i wouldn't trust them for any jumping or running activities. Other than that im extremely happy with the overall sound quality, battery life, and the bluetooth connection quality is spectacular.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Airpods pro 2

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Raycon headphones before I finally gave in and purchased a pair of AirPods and I actually like them a lot more than i thought i was going to. Easy to control, they get reasonably loud, and the noise cancellation, apple voice control and notification read outs are a plus too. There are a couple things that i have been having trouble with and it’s the conversation awareness feature where the headphones amplify the sounds around you if they hear you or someone speaking its iffy sometimes it can hear me sometimes it can’t and if someone is approaching you and tries to talk to you forget it, i have to take them out of my ear most of the time. If i answer a call ive been told its very hard to hear me cause the microphone is so far away which makes you have to talk louder than you normally would and i have to turn my head which kinda defeats the purpose if you are trying to have a private conversation. They do fit very well but i find myself having to readjust them quite often even with the large earpiece i have had them come loose and fall out. Overall i am a happy customer and i work in a loud environment so im sure that is a factor with most of my issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, fits great. Sound is fantastic, I like the fact that I can look for a misplaced AirPod without it being in the case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great noise suppression and sound quality!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing wireless headphones, have the best noise cancelling I have ever experienced in a set of headphones. Charge lasts around 6 hours and overall is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Air pods pro 2 review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have been amazing for my wife. They don’t slip like the previous ones. Sound quality is much better and ANC has been a game changer for her.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the upgrade!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical about upgrading from the original Pros, but my battery life was declining andI would hear complaints about call quality on occasion. These have absolutely been worth the upgrade! Call quality is clear on both sides, battery life is great, and they're more comfortable than the originals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the compatibility with my phone and the noose canceling options! Charge lasts about a week, give or take.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hearing aid feature works; ANC is legit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to test their use as a hearing aid. After taking the short hearing test (do this in a QUIET place for best results), I can carry on conversations in a noisy environment without having to say "Huh?" or "Can you repeat that?" I wear them now when driving and I can hear both sides of the conversation even on noisy stretches of roadway. The Active Noise Cancellation works great to knock noise down to a low background level and once you complete the hearing test, the gain function applied will boost frequencies across the human speech bandwidth so that you can hear people around you. They do not interfere with your ability to hear background sounds that could be important like sirens, horns, buzzers, etc. If you have mild or moderate hearing loss these Airpods Pro2 can put you back in the conversation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy these. Like now, there amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These airpod pros are so good. Its sound amazing and the bass really shows. PLUS the USB-C?? OMG this is the PERFECT PRODUCT and I don't say that about many items, as many headphones and earbuds are just complete terrible. Also I research a lot about items before I buy them and I only had to read a few things and then I was already sold. Also the fact that you can charge it with your already existing apple watch charger or your iPhone magsafe charger is amazing. Especially if you lost or you don't have a usb-c cable, which shouldn't be because they actually include a SUPER nice braided high quality usb-c cable. Plus unlike other old gen airpods if these don't fit your ears, you don't have to return or exchange these airpods pro because they have THREE different earbud sizes, perfectly suited for anyone and everyone who buy these.(Tip: If these still don't fit your ear nicely even with exchangeable tips, you can point them forward to tightly secure it in your ear for the best experience and sound quality) Also the noise canceling on these is insane, you could be right next to someone and barley hear them. Also they have a option where if you talk they automatically lower volume and turns on transparency mode. Adaptive noise canceling is also so good. It perfectly adapt to you and you only. Spatial audio is also great, even the head tracking is great, so it always makes sure the sound always seems like it is coming for your device. So if you buy these Airpods Pro, trust me when I say this now , YOU WILL NOT REGRET BUYING THESE. Apple really but some work into these from the original airpods pro.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods Pro 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome, great noise canceling and doesn't slip out of my ears like the original ones.Love Them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Treat yo'self

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them. I was worried they wouldn't stay in my ears but they fit great and are comfortable. Noise cancelling feature is perfect for walks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit and sound however battery life could be longer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple AirPods Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I wasn’t sure if I would like them, or if they were going to be comfortable. Turns out I absolutely love them. I did have to change out the ear piece to a smaller one. I really enjoy the noise canceling and as soon as I start to talk the volume will lower and I can hear another person talking to me. I also like that it will recognize if I am talking or singing, so if I am singing along I can still hear the music.my husband likes them too, because I can lay in bed and watch videos on my phone and not bother him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Versatile Earbuds with Impressive Hearing Assistan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Apple AirPods Pro 2 from Best Buy, and they've exceeded my expectations, particularly with the new hearing aid feature. The setup was straightforward—after updating my iPhone to iOS 18.1, I took the built-in hearing test, which customized the audio to my specific needs. The improvement in sound clarity, especially during conversations, is remarkable. While they're not a full replacement for traditional hearing aids, they offer a convenient and discreet solution for those with mild to moderate hearing loss. The active noise cancellation and transparency modes further enhance the listening experience. Overall, these earbuds are a fantastic investment for both entertainment and hearing assistance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked this product. Excellent! I loved the noise cancelling noise that was awesome,second part was they are wireless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Airpods pro 2 Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple AirPods Pro 2 with USB-C are wireless earbuds that feature active noise cancellation, transparency mode, and adaptive audio. They have a USB-C port and come with a USB-C cable. The AirPods Pro 2 with USB-C have the same battery life and repairability as the original AirPods Pro. Pros: Good sound quality Comfortable fit Crisp and clear high notes Effective noise reduction Cons: Battery percentage display on iPhone widget isn't always correct Expensive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sound...very good fit to the ear and nice look

    I would recommend this to a friend