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Customer Ratings & Reviews

$249.99

Customer reviews

Rating 4.8 out of 5 stars with 32046 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the product's excellent sound quality, comfortable design, and impressive battery life. Many also appreciate its secure fit, reliable connectivity, and effective transparency mode. While generally well-received, a few customers note concerns regarding its price and volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 221 Showing 4,401-4,420 of 32,046 reviews
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Pricey but good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them. Great connectivity and noise canceling

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Absolutely Worth the Upgrade – Flawless Noise Canc

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Pro 2 have exceeded all my expectations! The active noise cancellation (ANC) is incredibly powerful—it completely drowns out subway noise, chatter, and even loud construction near my office. When I need to stay aware, Transparency Mode sounds so natural it’s like wearing nothing at all. Sound quality is rich and balanced, with crisp highs and deep bass (a noticeable upgrade from the 1st gen). The new adaptive EQ tailors audio in real-time, and the spatial audio with head tracking makes music and movies immersive.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Works as they should

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and light weight. Good for working out as well. Good sound quality although have had some issues with people hearing me when walking outside. Seems to work better when noise cancelling is turned on but that's not always optimal if I want to be able to hear what's going on around me.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Connectivity

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phenomenal audio and use. Connects quickly. Comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Despite the high costs these headphones are the best value in my opinion. The noise cancel feature is great and the silicon ear tip makes it easy to run and avoid the headphones falling out.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfortable and Effective

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had held off on buying AirPods until they came up with a more comfortable ear tip, I tried a friends air pod pros and was very happy with the fit. The noise cancelling is quite effective and can only hear the loudest sounds above my music. I would recommend not skipping the features tutorial when you initially sync these to your device as they explain several options that aren't apparent.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Best earbuds around

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it comes to wireless earbuds, AirPods Pro are the best. Own and have used multiple other buds like Bose etc. but the size, the connectivity, noise cancellation, the quality of sound and microphone all are great.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Best Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure why I ever hesitated to ever buy these. This is my first pair of apple earbuds and I am a huge fan!! The fit, sound, noise cancellation, functionality, etc are all superior! Would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Epic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancellation is excellent! They are comfortable to wear in the ear for long period of time also.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Solid upgrade!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these after my airpods 1 died. They last a long time have great sound and i got them on sale! Solid purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Connectivity, Sound quality

    Rated 5 out of 5 stars

    Great choice for Apple customers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Work great with iPhone. Great sound. Different size tips very helpful

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Awesome headphones!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product! Great sound quality and the battery life is amazing. Plus, all the features like being able to adjust the volume with the side bar make these some of the best headphones on the market!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Really good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound, perfect fit for your ears. I’ve owned a lot of earbuds this by far are the best one’s I’ve owned for the price

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Noise Canceling

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apples Airpod Pros are the best i've found for noise canceling. The fit is good and generally comfortable. I would purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    No Regrets

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] If you want the best, buy Bowers & Wilkins lol. But if you’re an Apple fan and already have high quality headphones (I have some Audio-Technica’s I use for music production) the AirPods are amazing. They work really well with iPhones, noise cancelling is great, and they are super comfortable. Most valuable purchase I made this year!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Best headphones

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] The noise cancelling on these headphones are amazing. Theyre super light and comfortable. Perfect for the gym.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent audio quality and noise cancellation. They are comfortable to wear of extended periods of time. I always wear them when I fly because they cut the engine noise.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones sound great. Easy to connect to phone. The noise cancellation is amazing. Would recommend to anyone looking wireless headphones for music and phone calls.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    of course it's great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's Apple. enough said! excellent fit great sound pairs easily good battery life

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Really good noise cancellation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was concerned that the actual noise cancellation feature could not be as good as the old Bose over the ear pair I’ve had for years whose cushions are finally deteriorating and bulky to carry on a plane. But they are really good, as good as the over the ear headphones. I’m still learning how to touch and control them, but a handy feature is if you speak to someone close by they automatically “open up” so you can hear a temporary conversation clearly, without having to touch anything! Then they convert back to full noise cancellation. These were about half price of the Bose over the ear models of five or six years ago, plus the added features of smooth integration with my iPhone. I waited a long time to buy because people looked a little trendy or goofy with them hanging out of their ears, but they are a good purchase.

    I would recommend this to a friend