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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 31662 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers commend the AirPods Pro 2 for their excellent sound quality, comfortable fit, and impressive battery life. Users also appreciate the seamless connectivity with iPhones and the effectiveness of the transparency mode. While the price point is a concern for some, a few users expressed reservations about the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 320 Showing 6,381-6,400 of 31,662 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Top notch noise cancellation.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I was surprised at how well the noise canceling works.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Almost 5 stars earbuds.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphone has great souds for music and the absolute best sound for voice call. If also has great battery life. Unfortunately for me it is hard to keep it in my ears, a problem I've always had with earbuds in general. Because of this problem I am unable to enjoy the product outside in the open due to fear of dropping one where I couldn't retrieve it. Consequently, I opted for a unit that loops behind the ears.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    No other ear buds come close

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I sleep in these. I use them probably for more than half my day between work and being in bed at night. Great sound. Great build. Work consistently and no issues with charging.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Air pods are worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and they do a good job of filtering external noise. Much better than the off brand one that I had been using, as I would expect given the price difference. I got these during Black Friday sale. 4 stars because they are pricey.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Open box AirPods Pro 2 from Best Buy is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this product (AirPods Pro 2) as an open box item (excellent condition). It arrived in time for my trip abroad with my brother. The AirPods is in brand new condition, and the quality of noise canceling in far better than another brand of ear phone my brother owns, so I ended up giving my AirPods Pro 2 to my brother, and I am looking to buy another pair soon

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Mighty and powerful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear pods are fantastic. The cancelling feature works very well. I can really concentrate and I am not distracted by the noise around me.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Amazing Sound & Comfort

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent noise cancellation, great fit, and superb audio!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Airpods Pro 2nd Gen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far excellent sound quality compared to airpod pros they fit my ears better and block out noise a lot more than the others also the hearing aid function is really helpful as well and the music hits so much better

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Lovesound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love apple airpods, best buy to good quality sound complement

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 3 out of 5 stars

    Good earbuds, except for when they harm your ears.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave me sores and pimples in my ear, couldn’t get them to be comfortable so I had to return them. The sound quality and noise cancellation was good and the connection was fairly easy and consistent. I’m sad that they hurt my ears so badly because they were really nice besides how uncomfortable they were.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Apple ear pods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When used with Apple phone they connect automatically. Easy to use and great sound. Worth the extra

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earbuds IMP for the IPhone. I have owned other earbuds which have better bass depth but these EarPod have excellent clarity for phone conversations. Will never go back to the other brand that is the 3 letter brand, but I still use their products for home theater and other spare headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these mostly for music, video calls, and when I’m commuting, and they’ve been awesome. The sound is super clear, and the noise cancellation is way better than I expected . And kudos to best buy for hassle free delivery

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    AirPod 2

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were a good purchase. They are very comfortable to use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    AirPods Pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome earphone. I use them for the gym or when I travel and the noise cancellation is on another level. Sound quality is great as well. Battery lasts forever! I recommended these to father in law and he loved them too!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    The best AirPods out there.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from my old AirPod pros to the new ones with the C charger and the new chip, and it’s been great with better sound, noise cancellation and battery life to name a few details about the AirPods.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great if they stay in your ears.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd purchase of Apple Air Pods and I still love my first pair without the silicone ear piece better than with. That being said you can’t beat the overall sound. I do wish that it had a richer bass, but it’s great for my needs. My biggest problem is that they just don’t fit. I have tried every size silicone ear piece and they still fall out when I am running or like today, repotting my plants. My hands were covered in soil and I it was very inconvenient to stop and was my hand to put my AirPod back it. My advice is to try them before you purchase them and see if they will work for you. If they fit, then they are definitely worth the money, but wait for them to go on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great sounding earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds work really great. Great sound and the pairing set up was done in a matter of seconds. They also fit well into my ears and stay secure during workouts.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    George

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Awesome sound and features. Fits well.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    These are ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great, fit is nice, but they don’t stay in my ear as well as my original airpods

    I would recommend this to a friend
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