Main Content

Customer Ratings & Reviews

$239.00
Save $10.99
The comparable value is $249.99

Customer reviews

Rating 4.8 out of 5 stars with 31662 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers commend the AirPods Pro 2 for their excellent sound quality, comfortable fit, and impressive battery life. Users also appreciate the seamless connectivity with iPhones and the effectiveness of the transparency mode. While the price point is a concern for some, a few users expressed reservations about the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 482 Showing 9,621-9,640 of 31,662 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Ear pods

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, sound good, good battery life I recommended

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 4 out of 5 stars

    These are my buds

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits well in the ears and battery life is amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Better than v1

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are much better than v1. Sound, battery life, phone calls, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Close enough to perfect

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first ever pair of AirPods, coming from a pair of Beats Fit Pro as my daily drivers. The AirPods Pro 2s are a massive upgrade compared to the Beats, and have excellent audio, ANC, and transparency. My two knocks on them is that the fit isn’t super snug (the small tips worked best for me), and they can sometimes come unpaired from my phone, and does require me to disable then enable Bluetooth. Overall however the experience is unparalleled on any Apple device (For Windows usage, check out MagicPods), and the audio quality is unrivaled for any device of its size and price point. 4.5/5

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPods

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better sound quality than the AirPods that I had previously. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sounds

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them I just don’t like how the rubber gets discolored

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Customer Service, Fantastic Product!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, as expected! I bought these as a gift for my boyfriend's birthday since his first gen airpods stopped working. He LOVES them. These were supposed to arrive the next day, but it never came, so I contacted customer service and they immediately resent a new pair and they came the day after! Amazing customer service and amazing product.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my earpod pro 2. Sounds great! Comfortable in the ear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these AirPods!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these AirPods, use them every day for listening to my TV. Also, I like the hearing aid feature. My only wish would be longer battery life as sometimes I run out of battery before I finish what I'm doing, but that's a small price to pay for these excellent earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Noise Cancelling

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient, portable, great noise cancelling options.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Classic apple quality. My third purchase in 4 years (my fault).

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Love

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the airpod pros over the regular airpods so much clearer battery life is great

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good. Sound quality is good. Noice canceling is good. Comfortable to ears.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    My favorite earphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these, comfortable, great sound quality, long battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfec all Day's

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is of very good quality and the customer service is excellent. In short, Best Buy has the best technology and the best service of all electronics stores.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My fave so far

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the first gen and then the sec gen when they came out with lightening cable charge case, wife needed new ones so i got the sec gen with USBC charging, gotta say the sec gen def my fave earbuds so far and with $90 off its a major GO

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great for the gym! Battery life questionable.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a long time Apple user (iPhone, MacBook), but this is my first experience with AirPods. They are a nice upgrade from the old wired headphones. The sound is great! Ear pads stay in place and the noise cancellation is extremely effective. I have been using them to stream Hulu shows while at the gym. Based on how much the battery drains after a 90 minute workout, I am not convinced the charge would last the full 5.5 hours as promised. Other than that minor concern, it's a fantastic product. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My favorite AirPods

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new features. Favorite part is the volume control and husband is able to share his Apple Music into my AirPods while he listens to his at the same time.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Go AirPods!!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a converted Android to Apple fan due to reliability, quality, and security. These AirPods are the epitome of these qualities and are so easy to set up and pair with iPhone, iMac and iPad right out of the box. The sound quality is surprisingly superior to other earbuds I've had that were more expensive. You won't be disappointed!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing audio experience!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from AirPods 3rd generation. The sound quality is really impressive for earbuds. The mid tones and bass are supper clear. I honestly thought they would not be this good. I would highy recommend!

    I would recommend this to a friend
Sponsored