4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$249.99

Customer reviews

Rating 4.8 out of 5 stars with 32054 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the product's excellent sound quality, comfortable design, and impressive battery life. Many also appreciate its secure fit, reliable connectivity, and effective transparency mode. While generally well-received, a few customers note concerns regarding its price and volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 565 Showing 11,281-11,300 of 32,054 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent earbuds

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I've been really pleased with these earbuds. They are perfect for everyday use at home or in the office. I'm truly amazed by how well they perform. These earbuds provide a high-quality listening experience that enhances every moment.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Love pro pods.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s perfect. I love these AirPods. The sound cancellation is working perfectly, when you put these while driving you hear nothing on the road. My only problem they hurt your ears if you keep them for a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Buy & Apple

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have never gone wrong in choosing Apple products. Ready for pick up on arrival at Best Buy. Would buy this product again as well as the Apple over the ears AirPods Max. Both purchased at Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Should’ve bought them sooner

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wish I bought these sooner than later. As an all Apple products person I bought Beats Pro and beats the non pro kind and they were good. But these are so much better in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Airpods + Same day delivery from Best Buy = Pure h

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves these and they fit perfectly. The same day delivery service was amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Airpod Pro’s 2nd Gen

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best product i’ve ever bought!!!! I had the older gen of these and i thought they were gonna be a waste of my money, but they have much better functions and are worth the upgrade. They are cheaper to get on here than they are from the best buy website. 20/10 Def recommend!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Would totally recommend purchasing from Best Buy!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Authentic product, and best sound quality, Best purchase experience, yes, just like the name!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome Headphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great with my phone. They even work with my laptop. Allow me to be hands free when I work and ride horses. Still playing with the fit of them. But I found some products to go with them that are helping with that. Sound quality is great. Best buy had them for an awesome price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Firme AirPod

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bust a nut worthy, amazing sound quality, went so long with old AirPods I forgot how great new ones are

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great gift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My gf loved it and now she can enjoy music with the active noise cancelling.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPods

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great on airplanes, I could not hear all the crying babies around me 10/10 buy!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Made for Me

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Technology : which controls, sound quality and overall usability — that add up to a significant upgrade. And then there’s the incredible active noise cancellation (ANC), which is shockingly better than what was once an industry standard.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth the money!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have absolutely amazing sound! Earbud technology has come quite a long way. The noise cancellation on these is impressive! As an all around Apple user I love how it senses other devices and can connect easily.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Ear me out

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit perfect noise control is great not big on the hearing aid part you have to be in a tunnel. Completely quiet to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great battery life

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the regular pros before this and they were amazing I got these because I lost my other ones and I can tell the battery life is way better on these. I use them through my day and only find myself charging them once every week the battery life is amazing and I totally recommend these!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    They great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Apple products such a great quality 3rd ones I get to give to my nephews

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Airpods

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them. Great sound. They are awesome. Best sound device I have used.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Entrepreneur

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to the first generation AirPod, this is really good with controls using head gestures and many more. Most of the headphones give me headache except for these ones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPod Pro Gen 2 - improved over original

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones and the noise cancelling is much improved over the first generation. And also nice to be able to charge on the Apple Watch charger, although the case I have has to be removed to use the charger. Also nice to have the usb-c charge port.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Like them and would buy them again.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy use and comfortable. I would recommend them.

    I would recommend this to a friend