Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$249.99

Customer reviews

Rating 4.8 out of 5 stars with 32043 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the product's excellent sound quality, comfortable design, and impressive battery life. Many also appreciate its secure fit, reliable connectivity, and effective transparency mode. While generally well-received, a few customers note concerns regarding its price and volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 606 Showing 12,101-12,120 of 32,043 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great earphones for iPhone users

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not expecting them to be that good honestly. I like the audio quality, spatial mode, the noise cancelling, but the thing that surprised me more is the adaptive mode, which lowers the volume of the earphones if it detects you started a conversation.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product! Excellent sound quality and noise cancellation. Using regularly in different environments and very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Airpods

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good hearing assist, the iPhone based hearing test yielded good results, but was a little difficult to complete as it failed to finish several times. The hearing aid function has been particularly useful at theatre productions.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great noise cancelling

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones paired immediately. The noise cancelling and sound are great! I use the findMy app to keep track of them. 10/10 would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Okay sound, but not worth the price.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They kind of hurt my ears but good quality music. I feel like they’re not good enough for the price but they do the job. I ended up getting some JBL tunes that I honestly like more and were a third of the price. Bought them for an airplane ride and they definitely helped!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    so far so good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Caveat that I have only used these a handful of times so far. They fit ok, and sound quality is good. In zoom meetings though, there is sometimes noise that seems to go right through your head to the other side, which is kind of uncomfortable. Not sure what it is. They pair seamlessly with apple devices, which is nice. It is a tiny little slippery case so I think would help to have one of the carrier/protector silicone keychains around it to make it harder to lose

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    New buds

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted new noise canceling buds for work. Love the sound quality. Only complaint is they don’t really stay in my ears when I’m moving around a lot

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent products.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality and sounds. Noise cancellation is great.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and noise cancelling! Happy these are better than other versions.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Easy purchase

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise Cancellation top notch. Clear calls. Music is perfect. Now with usbc for charging as well. Grabbed it on sale and couldn’t be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Air pods pro

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the noise canceling on these for when I’m mowing the yard!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Air pods

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is good quality and clear. Noise cancelling is a plus!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    They’re great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    - The noise cancellation on them works great ! ! !

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    sum it up

    |
    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] these are great, i had the first gen pros and the extra features on these make it well worth it along with the significantly better noise cancellation

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great quality

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them they work well! Excellent sound quality

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great upgrade over the regular Airpods

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent highly recommended if you are in the Apple ecosystem. Personally I carry them all the time and a life saver in certain crowded situations. The conversation awareness is good but prefer keeping it off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great EarPods!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A powerful set of EarPods that can also serve as hearing aides. A little complex but I’m getting to know them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. The sound cancellation is incredible.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love them

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product! Love how it will turn down when having a conversation, noise cancellation, and other features

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Airpods pro

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great purchase. Like this generation of airpods. Unfortunately, they got stolen and applecare does not cover lost/stolen device. Other than that great item and good customer service from bestbuy.

    I would recommend this to a friend