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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 32028 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the product's excellent sound quality, comfortable design, and impressive battery life. Many also appreciate its secure fit, reliable connectivity, and effective transparency mode. While generally well-received, a few customers note concerns regarding its price and volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 628 Showing 12,541-12,560 of 32,022 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wow!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best Bluetooth listening device I have ever bought! The noise cancellation is by far my favorite part, and the sound quality is amazing. I plan on buying more for family members and friends soon. So impressed with Apple's quality products!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second pair and even the first pair after getting washed in the washer still worked. I finally lost them and tried cheap versions but I caved and bought them again cause they are so worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    LOVE THEM!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them! They make a little chime when you charge them and they also chime when you charge a singular airpod, they sound so clear. As for the conversation awareness mode, literally so useful!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Airpods Pro 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the noise canceling and spatial features. I got them on sale; it's a good deal.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    awesome headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so impressed with the sound quality and noise cancelling. It creates a sound that makes you feel like you are in the room with the musicians or show your watching. It connects very well with other apple products. I'm giving four out of five stars only because it has not been able to connect with my HP computer, which has been a disappointment. However if you are using these only with apple products you can't do better.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a great upgrade from the first generation AirPods Pro. The noise cancelation is significantly better than the previous model. The USB C charging is great for someone with a USB C MacBook Pro. I can carry one cord to charge my computer/AirPods.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPods Pro 2 Gen the way to go.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product Fantastic noice cancellation and the main thing is the spatial sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are so much better than my last pair of airpods pro. Very happy with the quality of sound and the noise cancelling.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Airpods Pro 2nd gen are Pro!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantasic earbuds, battery lasts a long time and easily swaps between devices. Just have an alcohol pad or cloth available for clearning as they can pull the wax out of your ears.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gift ever.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them. Like the different settings it has. When in use and start talking to someone you don’t have to take them off. Anything your listening too the volume goes down to have your conversation and after the volume picks up by itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPod pro 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones you can get! None can beat them. Well besides the newer version.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazed on how good these sound.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really amazed on how these sound. I always purchased Beats because they had more bass, but these surprised me. Plus with these you can charge them via mag safe. Great sound and I am seriously picky about sound.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Earbuds

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Great earbuds, I love any product that Apple comes out with

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Pro 2 AirPods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Air Pod Pro lets me hear everything great. I have got several people to buy them after I did. The quality is fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So good I bought 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AirPods Pro 2 has been a mainstay for headphone users it really set the bar and made me personally make the switch to Apple

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Welldone, Apple!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best new airpods. Crystal clear sound, noise canceling technology, AI powered surround.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Wearability Concerns for AirPods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love using my AirPods and I was very excited to see that this accessory has new features, like being able to measure the fit of your AirPods in your ears. However, I find that my AirPods will fall out of my ears, they are uncomfortable to wear for long periods of time, and the Touch Bar on the side doesn't work right for me. I like them overall and they're definitely a step up from my old corded Apple headphones but it's been a learning curve trying to work *with* my devices.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Chefs kiss

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love love love these. I have a hard time with other AirPods fitting in my ears but these are perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Definitely worth the upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After owning these for a short time I can confidently say Apple made a worthy successor to the original model. I owned the mk1 of these from day 1 and used them every single day until failure. These are no exception. The noise cancellation is perfect without making your equilibrium feel distorted. No headaches! I wear them 8hrs a day for work calls and no one can tell I’m not in a secluded office. Worth the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic, but needs a small upgrade

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4.5/5 stars and I’ll tell you exactly where the half a star comes from. The silicone ear tips slip out of my ear, no surprise there. The solution: $20 pack of memory foam 4 sets of tips from Amazon. They don’t slip out of my ear anymore for anything. I told myself once the powerbeat pro 2s dropped, they would easily top my list. I’ve held onto these and chosen to not get the Powerbeats ever since I changed to the foam tips.

    I would recommend this to a friend