Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$209.00
Save $40.99
Comp. Value: $249.99

Customer reviews

Rating 4.8 out of 5 stars with 31460 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers commend the AirPods Pro 2 for their excellent sound quality, comfortable fit, and impressive battery life. Users also appreciate the seamless connectivity with iPhones and the effectiveness of the transparency mode. While the price point is a concern for some, a few users expressed reservations about the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 31,460 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best decision in awhile

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This the best decision I made in a while, sound canceling is great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPod pros

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work very well and I really love them , y’all should most definitely buy them .

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPods Pro

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work pretty good the sound quality is absolutely nice I still us them till this day .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, very good product The person who attended me was very friendly and even though he didn't know Spanish he helped me with my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best EarPods in market

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent audio device. Spatial Audio is a revolutionary technology

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Really nice!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best headphones ever! I’ve never used something like this before! I am really glad I bought it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPods Pro

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great especially noise cancellation such a wonder

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE- but FYI before buying latest version!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE these AirPods! Everything about them is spectacular. Super convenient and handy for work calls, music at the gym etc. The only thing I didn’t like was the charger situation. Thankfully I had a newer box for it, otherwise it wouldn’t have worked to charge them. Only comes with the charging cord but no box. So just an FYI for anyone considering the new version :). There will be a new charger.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Apple EarPods

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is without a doubt the best EarPods I have had. Love them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best airpods loved it.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best airpods by apple. I can't even think of getting any other airpods. I am glad and satisfied with the product. Its a great purchase and a must have.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Earphone first generation

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely highly recommended it’s very comfortable to my ears and perfect for me

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Perfect item.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great!!! Love the volume feature while I'm talking to someone. Fits perfectly in my ear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Over all good purchase

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Amazing ANC. Sounds nice. Just need to clean it very often

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My favorite EarPods

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing they do the perfect style and sounds great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The pros

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to use when talking to someone on the phone. I don’t use it for physical activity personally

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very important

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and important for me and I think everyone

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best earbuds you can buy the noise cancellation is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Josh’s Review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these at a discount. And my favorite feature is answering calls by nodding your head.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Fake AirPods from nexgen tech. Best Buy allows it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy them from the seller nexgen tech. They sent me fake AirPods Pro 2. The box was banged, looked cheap and had many discrepancies. I went to return it at my nearest Best Buy (which is my fave one) and the manager literally told me within 5 seconds that it was fake and brought another box to compare then side by side and show me how many discrepancies there were. It was infuriating that Best Buy allowed this. The box had a glued serial number, which if you looked it up I. The Apple website it showed as being a replacement. The actual “AirPods” serial number showed its warranty expires on December 26 and again was a completely different number than the one on the box. Again, do not buy it. The manager told me to call support to let them know what had happened and they could not care at all. Literally at all, they were not paying any attention and kept disconnecting the call. I tried 4 times and gave up, which leaves me with a bad taste because I loved Best Buy, but this incident as well as one more incident regarding the customer care team is literally driving me away from every buying there again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    I like them

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from having raycons, these are way better! Glad I made the switch. Only downside is the case gets full of crap from my pockets. Mostly small metal shavings. Sound quality and noise cancelation is perfect!

    I would recommend this to a friend