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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 31981 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers appreciate the excellent sound quality, which is a significant highlight, along with the product's comfort, great battery life, and secure fit. Users also value its reliable connectivity and the useful transparency mode. However, some customers find the product to be a bit overpriced and have expressed minor dissatisfaction with the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 31,979 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPods Pro 2

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best AirPods to date. Huge update from the AirPods 1st gen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great while under AppleCare

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re pretty great all around. Work great if you have Apple devices, avoid if you don’t. They tend to last around 2 years and then start to die out. The battery will last less and the connection will start to cut out.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    AirPods Pro are great, but bothersome at times

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple has done some great things with the AirPods Pro with USB-C. However, I have bought two pair pairs of AirPods Pro from Best Buy in a span of a month because both pairs had an issue with either noise, cancellation or just audio itself. I kept running into this problem where noise cancellation would fade in and out in strength which meant outside noises like consistent white noise would start coming in almost as if noise cancellation had been disabled. I have also had an issue where audio bounces from the left to the right earbud fairly often. This has to just be a software glitch as if I rewind on a video. I watched where it just happened. For example, the same glitch doesn’t happen again meaning it’s completely randomized. This isn’t necessarily Best Buy‘s fault as I bought a third pair of AirPods Pro from Amazon and yet, the same issues persisted.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPods Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AirPods are loud and block out sound. Great price & deal!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome AirPods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clarity is awesome and the 3D audio allows an immersive experience.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Airpods Pro 2 Gen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this airpods pro 2 gen i am happy with my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPods Pro 2 gen (c type )

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing , littering only ear bud I will use , good sound And actually has base

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trust open box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase, the item was exactly as described works excellent an an affordable price. I trust Best Buy and will continue to buy my electronics here

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Get this item!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good item. Apple care always good. Can’t wait to get another part soon

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the noise cancellation! And fits all sizes.. recommend 100%

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best clear sound

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is clear I like it more with USB-C charging. Totally worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    One word, WOW

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the money, incredible ANC. Definitely recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these ear buds. I am terrible about losing things and I’m able to track them with my iPhone. My sister customized my case.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is amazing. I love the noise cancelation feature.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Over all good purchase

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Amazing ANC. Sounds nice. Just need to clean it very often

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For me they are great for the price and quality and highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a earfone for gym but wasn't finding one, my friend got one of these, i used it, and i like it so much i had to get one !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods Gen 2

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my sister and they work amazingly, would 100% recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Gen2 Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    stunning and great sound! better than my original pros!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Air pods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like expected. Apple is an amazing product! The quality is great

    I would recommend this to a friend