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Customer Ratings & Reviews

$209.00
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Comp. Value: $249.99

Customer reviews

Rating 4.8 out of 5 stars with 31466 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers commend the AirPods Pro 2 for their excellent sound quality, comfortable fit, and impressive battery life. Users also appreciate the seamless connectivity with iPhones and the effectiveness of the transparency mode. While the price point is a concern for some, a few users expressed reservations about the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 93 Showing 1,841-1,860 of 31,466 reviews
  • Rated 5 out of 5 stars

    AirPods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these AirPods, and the customer service was amazing!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing AirPods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are amazing definitely recommend to buy they work so good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best AirPods

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this product so much I decided to buy another pair for my father and tomorrow I’m gonna buy another pair for my fiancé.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods Pro 2

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Product !!!! Would recommend to anyone who owns an iPhone !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pants down the best earbuds period.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some of the most amazing tech gear I’ve ever purchased. I just feel it’s a loss for anyone that doesn’t own a pair of these definitely the best version of these. way to go Apple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPod pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good / just what I needed. Getting them was also nice and easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods Pro 2

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came before the scheduled delivered time and the whole process was efficient!! Very good earbuds aswell

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son has really enjoyed the different features very good set of ear buds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review Airpod

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice earbud ever. Quickly delivered straight in front of my apartment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPod pros 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service headphones went on sale and was refunded the difference after I already have bottom at the higher price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best AirPods in the world!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Idk what I would do without them, the best inversion!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like Magic

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the tesla of headphones. these things are packed with so many features and paired with an iphone, the synergy is magical.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Earphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tryna switch from headphones to earphones and stitch to this Earpods Pro 2 rn!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPod Pro 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After researching several different brands and comparing prices, Best Buy beat them all. I purchased the AirPod Pro 2 Gen. Good product. Geek squad refurbished has my vote!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AIRPODS ARE AWESOME

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like these, I’ve been using AirPods since i can remember, they come in handy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best air pods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 13yr granddaughter gives her air-pods triple thumbs up.. that’s coming from the highest authority.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Noise cancellation is great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve washed my AirPods in the washing machine 3 times already and they still work. They charge fast too

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great besides battery life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these ear buds. The only real negative is the battery life just doesn’t hold up through out the day.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy sells counterfeit apple products

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these headphones on may 29th and gave them as a gift 2 weeks later. They were sealed and new. When connecting them they weren’t connecting correctly and when they did it was static and bad quality. We took them into the geek squad to look at them and they informed us the serial number on the box and on the AirPods match but when you connect them to the device the serial number is different. They guessed someone switched it there or at the factory in Vietnam. Although they can see we were scammed they told us there’s nothing they can do as it’s 6 days outside the return window and we need to call apple. Apple said it has to be brought in and the nearest Apple Store is 2 hours away one way. What a racket, they sell counterfeit headphones as new and original and then refuse to help and do nothing even when they can see and admit that’s what they did. I’ve gone ahead and attached photos of the two serial numbers of what it should be and what it is when connected. I’ve been a Best Buy customer for over 20 years and a card holder since 2011 and am insanely disappointed In them. I’ve never complained or had issues but this is nuts they sell them and don’t help. Best Buy customer no more and card is on the way to the trash. Also the geek squad took my wife’s unlocked phone to the back room out of our sight To check on these headphones. You should never take someone’s unlocked phone to a back room. It should be done in front of you. It’s a big security issue and they were gone with it for like 10 minutes. Just all around bad service by a company we were loyal to and were scammed by.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Solid choice for every day use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bass is not as hard hitting as the first pro model. But after a year and a half they still work/charge like new.

    I would recommend this to a friend