Customer Ratings & Reviews

Love these AirPods, and the customer service was amazing!!!

They are amazing definitely recommend to buy they work so good

Loved this product so much I decided to buy another pair for my father and tomorrow I’m gonna buy another pair for my fiancé.

Excellent Product !!!! Would recommend to anyone who owns an iPhone !

Some of the most amazing tech gear I’ve ever purchased. I just feel it’s a loss for anyone that doesn’t own a pair of these definitely the best version of these. way to go Apple.

Works good / just what I needed. Getting them was also nice and easy

Came before the scheduled delivered time and the whole process was efficient!! Very good earbuds aswell

My son has really enjoyed the different features very good set of ear buds

Nice earbud ever. Quickly delivered straight in front of my apartment

Great service headphones went on sale and was refunded the difference after I already have bottom at the higher price

Idk what I would do without them, the best inversion!

the tesla of headphones. these things are packed with so many features and paired with an iphone, the synergy is magical.

Tryna switch from headphones to earphones and stitch to this Earpods Pro 2 rn!!

After researching several different brands and comparing prices, Best Buy beat them all. I purchased the AirPod Pro 2 Gen. Good product. Geek squad refurbished has my vote!!!!!

I really like these, I’ve been using AirPods since i can remember, they come in handy

My 13yr granddaughter gives her air-pods triple thumbs up.. that’s coming from the highest authority.

I’ve washed my AirPods in the washing machine 3 times already and they still work. They charge fast too

Love these ear buds. The only real negative is the battery life just doesn’t hold up through out the day.

I purchased these headphones on may 29th and gave them as a gift 2 weeks later. They were sealed and new. When connecting them they weren’t connecting correctly and when they did it was static and bad quality. We took them into the geek squad to look at them and they informed us the serial number on the box and on the AirPods match but when you connect them to the device the serial number is different. They guessed someone switched it there or at the factory in Vietnam. Although they can see we were scammed they told us there’s nothing they can do as it’s 6 days outside the return window and we need to call apple. Apple said it has to be brought in and the nearest Apple Store is 2 hours away one way. What a racket, they sell counterfeit headphones as new and original and then refuse to help and do nothing even when they can see and admit that’s what they did. I’ve gone ahead and attached photos of the two serial numbers of what it should be and what it is when connected. I’ve been a Best Buy customer for over 20 years and a card holder since 2011 and am insanely disappointed In them. I’ve never complained or had issues but this is nuts they sell them and don’t help. Best Buy customer no more and card is on the way to the trash. Also the geek squad took my wife’s unlocked phone to the back room out of our sight To check on these headphones. You should never take someone’s unlocked phone to a back room. It should be done in front of you. It’s a big security issue and they were gone with it for like 10 minutes. Just all around bad service by a company we were loyal to and were scammed by.

The bass is not as hard hitting as the first pro model. But after a year and a half they still work/charge like new.