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Customer Ratings & Reviews

$209.00
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Comp. Value: $249.99

Customer reviews

Rating 4.8 out of 5 stars with 31488 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers commend the AirPods Pro 2 for their excellent sound quality, comfortable fit, and impressive battery life. Users also appreciate the seamless connectivity with iPhones and the effectiveness of the transparency mode. While the price point is a concern for some, a few users expressed reservations about the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 99 Showing 1,961-1,980 of 31,488 reviews
  • Rated 5 out of 5 stars

    Best headphones, noise cancellation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using for a long time no complaints. I buy and gift to friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my AirPods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my air pods. They are perfect for when I’m working in construction or when I’m at the gym. No wires dangling and getting in the way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Black Friday Deal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best decision I made was waiting to get these at a steal price ! Definitely like that BestBuy price matched these just in time for the Holidays !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always been an Samsung user. Purchased 15promax and a set of earbuds These apple earbuds are probably the best wireless buds I’ve owned

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple air pods pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, bought these for my wife and she loves them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Audio experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Epitome of Sound engineering! Engineering Marvel!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technology

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This AirPods is very good and many ways to control the device technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods Pro 2nd gene

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my mom when it went all sale and it’s worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In Love

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the beat version the Apple has came out for these AirPods. Had to buy a pair for my Little Sister.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gifted these airpods to my daughter in Christmas, she loves them so much and never stops using them. She uses these Airpods daily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like them, they are suitable since I lose my objects very easily and the alert system it has is being very useful to me so I don't lose them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best and Authentic product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I my 1st shopping with Best Buy. It was awesome experience with them. This product is excellent and they provide authentic product to me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No apple music

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the airpods but the apple music trial does not work. I said “returning” users as well but it does not allow me to access the trial with the airpods

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase ever.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Iove these airpods pro I been using them every single day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AIRPOD REVIEW

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im really loving these airpod pros and thanks to best buy always having the best deals/discounts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Most effective costomer service!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying with best it's all the best way, the service was quick and perfect. I got this give for Girl friend and she loved it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone user

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones best buy had them on special and you can always trust best buy with electronics.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    WORST EXPERIENCE EVER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered Apple AirPods from BestBuy on June 11 as a birthday gift, with delivery promised by June 13. The money was supposed to be charged AFTER I got my package — guess what? The AirPods never showed up, but the money was immediately taken from my account. I called customer service multiple times — no real help, just endless calls and an automated email telling me to “wait until June 26” and then I could maybe request a refund if the package didn’t magically appear. Well, June 27 came. No AirPods. No money back. Nothing. I had to waste my time going to a BestBuy store in person — they looked up my order, shrugged, and told me the order was cancelled. But they still had my money! The best answer they could give me? “Wait until August 26 to get your refund.” So let’s sum this up: No product. Money gone for months. Zero accountability. Useless, careless customer service. I ended up disputing the charge with my bank because BestBuy clearly didn’t care. Never again. If you want to lose money, time, and your mind — order online from BestBuy. If not, STAY AWAY.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Airpods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good airpods but sometimes they seem to have difficulty connecting. Usually have to disconnect and reconnect them from my phone and see if it works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Airpods pro 2

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well and really got a goof discount. U should cop, 10/10

    I would recommend this to a friend