Customer Ratings & Reviews

Finally upgraded my AirPods and I’m glad I did. Improvements well worth the $ especially when Best Buy had them on sale!

they work as advertised. have not had any problems so far.

Very good product Its a nice product and works seems good

This is a fantastic Apple gear and BestBuy can guarantee always the best price, best support and best delivery time.

These are so awesome. GF bought as an early Christmas gift and I love them.

Great product excellent service. I ordered on line in the evening all was ready next morning. Fantastic and totally painless.

Nice product. As you described. Good condition. Thanks

Love it Noise Reduction & Excellent product I will definitely buy it again

Excellent ! Why did I take this long to buy them !

I love it I love it I love it I love it I love it I love it

Just got my wife and I a new pair and they are super nice and convenient.

Excellent product that I use everyday! I would recommend these to anyone.

Buyer beware!! I purchased these AirPod Pro 2s for my daughter for the holidays. I didn’t realize that Best Buy used third-party vendors. After placing my order, I thought the shipping time was super long and when I looked into it a little bit, I noticed they were sold & shipped from nexgen tech. They took about three weeks to ship because they were shipped from overseas. My daughter started having issues with them pretty immediately, when she would call sometimes we just heard static, and then the left one just stopped working. We made an appointment with the Apple Store to have them looked at by a technician. Right away, he knew something was off. He was rubbing the AirPods on top of his iPad and he said that authentic AirPods are magnetized and would stick a little bit to the iPad, he also pointed out the texture and color difference of the charging case. Lastly, he showed us a list of fraudulent serial numbers and that the serial number on the AirPods we received matched the serial number on the fraud list. We went to Best Buy to let them know what we found out, but the manager that helped us, did not believe that they were fake. He connected them to his phone and showed us that they connected and that’s the only thing he did to try to convince us that they were authentic. He showed no remorse and was unapologetic, only defensive. He looked up my account and told me that I was already refunded. I checked my source of payment to confirm I got a refund which I did, and I checked my spam mail and I had received an email from Best Buy stating that they could not verify the authenticity of the product and they refunded my money about a few days prior. I do appreciate that Best Buy took the initiative to make it right, but it was still very embarrassing finding out at the Apple Store with my daughter that I unknowingly bought her a fake AirPods.

The AirPods were the Best type of headphones i used better then the other headphones i used in the past

Amazing product and great costumer service and Like the way to purchase by payments

They’re okay. I like my beats better as they are nore comfortable.

Firstly I want to appreciate best buy for getting me that at such a lower price of $199. No where I can get that price

These are great I have no issues at all with them.

Love these AirPods! Would buy these again in a heartbeat

Honestly they are the only earbuds I have owned that haven’t gone out on me yet.